Always get disconnected

[Joan Maria Talarn]

Ubuntu One client never can be connected to the service in my Asus EEE 1005HA for sync my files. It tries to connect each time but nevers get it. The computer was added the first time I launched it.

ProblemType: Bug
.home.jmtalarn..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.1
 Starting Ubuntu One client version 1.0.1
 Starting Ubuntu One client version 1.1
 Starting Ubuntu One client version 1.1
.home.jmtalarn..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jmtalarn..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.jmtalarn..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
CrashDB: ubuntuone
Date: Mon Oct 19 14:59:05 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Alpha i386 (20091018)
Package: ubuntuone-client 1.1+r261-0ubuntu1~ppa1~karmic
PackageArchitecture: all
ProcEnviron:
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
ThirdParty: True
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1725): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1725): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1823): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1849): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Joan Maria Talarn (jmtalarn)]

I'm working with the Nightly builds.

It's very similar to another two bugs, it has similar symptoms.

- connect button doesn't do nothing https://bugs.launchpad.net/ubuntuone-client/+bug/411957
- Ubuntu One does not Connect https://bugs.launchpad.net/ubuntuone-client/+bug/418110

I will try the solve proposed in DanielCordeiro (Purge and reinstall ) in bug #411957 this afternoon.

[Joshua Hoover (joshuahoover)]

Hi Joan, I'm sorry to hear Ubuntu One is not working properly for you. Can you try running the client from the command line and report back here what it outputs? Thank you, Joshua

[Joan Maria Talarn (jmtalarn)]

Hi Joshua, when I run the ubuntuone-client-applet in the console nothing is prompted. Where can I find some useful for us?

[Joan Maria Talarn (jmtalarn)]

Wow! I don't believe it! I solved it deleting (moving to another name) the configuration information under the ~/.config/ubuntuone( moving to ~/.config/ubuntuone.old ).
I mean a residual configuration is breaking the connection and no sync is possible when this occurs. Forcing a new creation for configuration files on a application restart solves the problem of NO connection / NO syncronizing.

Hope this helps to someone!

[Sebastian Klus (klus-spam)]

Funny thing though. I had the same problem: Everytime I started my Ubuntu, I just got the "Disconnected" symbol and nothing seemed to happen.

Inspired by Joan's thread, I stopped Ubuntuone, renamed the ~/.config/ubuntuone/ubuntuone-client.conf to *.old and restarted it. It started just fine and for the moment everything seems alright: When updating something in the Ubuntu One folder, it connects, updates the cloud and then closes connection.

Looking at the conf-files (comparing the old with the new one), the only difference seems to be that one says "connected = False" (the correct one) and the other says "connected = True" (the old one). But this does not make too much sense to me - I suppose it just indicates the present connection status.

However, it works. So that's what I ultimately need :-)

Sebastian

[alfresco (alfresco-0101)]

Quote :: "Joan Maria Talarn wrote on 2009-10-19: #5

Wow! I don't believe it! I solved it deleting (moving to another name) the configuration information under the ~/.config/ubuntuone( moving to ~/.config/ubuntuone.old ).
I mean a residual configuration is breaking the connection and no sync is possible when this occurs. Forcing a new creation for configuration files on a application restart solves the problem of NO connection / NO syncronizing.

Hope this helps to someone!"

+++++++++++++++

Thanks a million it helped me too.

[rex (steverexon)]

Thanks much. . .It worked.

________________________________________________________________________

Warm Regards,
Steve Rexon Y | Email: <email address hidden> | Hand-phone: [phone] |

Live as if your were to die tomorrow. Learn as if you were to live
forever.

*** This bug is a duplicate of bug 455544 ***
    https://bugs.launchpad.net/bugs/455544

Quote :: "Joan Maria Talarn wrote on 2009-10-19: #5

Wow! I don't believe it! I solved it deleting (moving to another name) the configuration information under the ~/.config/ubuntuone( moving to ~/.config/ubuntuone.old ).
I mean a residual configuration is breaking the connection and no sync is possible when this occurs. Forcing a new creation for configuration files on a application restart solves the problem of NO connection / NO syncronizing.

Hope this helps to someone!"

+++++++++++++++

Thanks a million it helped me too.

--
Always get disconnected
https://bugs.launchpad.net/bugs/455435
You received this bug notification because you are a direct subscriber
of a duplicate bug (via bug 455544).

Status in Ubuntu One Client: Incomplete

Bug description:
Ubuntu One client never can be connected to the service in my Asus EEE 1005HA for sync my files. It tries to connect each time but nevers get it. The computer was added the first time I launched it.

ProblemType: Bug
.home.jmtalarn..cache.ubuntuone.log.oauth.login.log:
 Starting Ubuntu One client version 1.0.1
 Starting Ubuntu One client version 1.0.1
 Starting Ubuntu One client version 1.1
 Starting Ubuntu One client version 1.1
.home.jmtalarn..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jmtalarn..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.jmtalarn..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
CrashDB: ubuntuone
Date: Mon Oct 19 14:59:05 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Alpha i386 (20091018)
Package: ubuntuone-client 1.1+r261-0ubuntu1~ppa1~karmic
PackageArchitecture: all
ProcEnviron:
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
ThirdParty: True
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:1725): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1725): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1823): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1849): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

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