File in ~/Ubuntu One/ truncated
Bug #449461 reported by
Alan Pope 🍺🐧🐱 🦄
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Won't Fix
|
Critical
|
John Lenton |
Bug Description
Last week I created an openoffice spreadsheet on my desktop pc in the Ubuntu One folder. I saved regularly as I did lots of mods. Today I look in my Ubuntu One folder and find the file is now 0 bytes long.
The log contains sensitive information and as such I'd like to mail the log to a Canonical person rather than attach to this bug report.
affects: | bindwood → ubuntuone-client |
Changed in ubuntuone-client: | |
assignee: | nobody → John Lenton (chipaca) |
importance: | Undecided → Critical |
tags: | added: dataloss ubuntuone-karmic |
Changed in ubuntuone-client: | |
status: | New → Triaged |
Changed in ubuntuone-client: | |
status: | Triaged → Won't Fix |
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John, Alan mentioned in IRC that his computer has been shutting down abrubtly without warning, and that may have happened over the weekend. It would be good to look at the logs to figure out exactly what events the syncdaemon saw, and whether there is anything we could do better to help avoid data loss. If reviewing the logs shows that the syncdaemon acted correctly given what events happened in the OS, then this is not a critical bug, but I'm marking it as critical until a review is done.