ubuntu one just sits there for 10 to 15 minutes saying connect when trying to upload a file

[mroberts]

ubuntu one isn't uploading anything just sits there turning all the time saying connecting i tracked it for 10 or 15 minutes

[Joshua Hoover (joshuahoover)]

Thank you for filing the bug report and apologies for the late response. Are you still having this problem? If so, please run the following command from a terminal session so that we can better troubleshoot:

apport-collect -p ubuntuone-client 404756

[John Lenton (chipaca)]

Hello, and thank you for testing Ubuntu One!

Could you do
apport-collect -p ubuntuone-client 404756
immediately after you experience this issue again?

Thank you!

[John Lenton (chipaca)]

Heh, I need to refresh my tabs of bugs-to-respond-to. Thanks, Joshua!

[ctsdownloads (matt-hartley)]

I too, have this problem on the Beta of 9.10 with Ubuntu One. Trying to run the above command provides me with:

Error connecting to Launchpad: HTTP Error 401: Unauthorized
You have to allow "Change anything" privileges.
You can reset the credentials by removing the file "~/.cache/apport/launchpad.credentials."

Soooo, what's next? This needs to be addressed.

[ctsdownloads (matt-hartley)]

.home.matt..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.matt..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 0
Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[ctsdownloads (matt-hartley)]

Okay, the data collection working. Basically, it plain won't connect for me, much less upload anything. So it applies to this bug.

[Joshua Hoover (joshuahoover)]

It looks like you're not using NetworkManager to connect to the network/Internet. Fortunately, we have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836

If this does not fix the problem, please report back here and let me know what you are using to connect to the network/Internet.

Thank you,

Joshua