ubuntu one icon won't stop spinning says: ubuntu one: working

Bug #403324 reported by Chris Welsh
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Lucio Torre

Bug Description

the icon won't stop spinning saying: working. I haven't used the folder in a few hours and only uploaded a few MB on a broadband connection.

Tags: foundations+
Revision history for this message
Briggs (jba1978) wrote :

It not only spins continually, but is uploading at full bandwidth long after the files should have been updated. Even with a 1MB file in the folder, it will upload full bore all night.

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Kristian Alvestad (kristianalvestad) wrote :

I have the same symptoms on a lpia machine.

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letitblue (letitblue) wrote :

in my case, it spins endlessly after long-time screensaving

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Briggs (jba1978) wrote :

Seems like it's been fixed to me. Great work!

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cyrulution (kube) wrote :

Today after starting the PC the Ubuntu circle keeps spinning since hours. I haven't found anything else unusual. I haven't been uploading or downloading stuff from our to Ubuntuone.

Revision history for this message
Rick McBride (rmcbride) wrote :

Many changes have been made in the way the applet reports client status. Please try this again with the current client and see if that doesn't correct thee issue.

Changed in ubuntuone-client:
status: New → Incomplete
Revision history for this message
heynnema (heynnema) wrote :

ubuntu client 0.91.1 r113, latest jaunty, wake from sleep, panel icon spins forever, shows as working, client shows as third highest in top command.

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A. Bram Neijt (bneijt) wrote :

After waking from suspend, I've got the following symptoms:
- Icon spinning,
- Resource usage minimal (1% CPU), no noticeable disk io.
- Tooltip of tray icon says: "Ubuntu One: Working"
- Nautilus view of the Ubuntu One folder shows the normal blue bar, but the button says "Connect"
- The tray icon right-click menu says "Disconnect", report problem... etc.
- u1sdtool --current-transfers: Current uploads: 0 Current downloads: 0

The most dis-concerning is that the trayicon thinks I'm connected and nautilus thinks I'm not.

ubuntuone-client-gnome: Version: 0.91.1+r113-0ubuntu1~ppa1~karmic
ubuntuone-client: 0.91.1+r113-0ubuntu1~ppa1~karmic

If I disconnect using the tray-icon menu and then choose connect, everything returns back to normal and the icon stops spinning after it's initial sync.

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thestig_992 (amccloy) wrote :

I have the same problem that A. Bram Neijt has, however, if I disconnect and then reconnect, it still wont connect properly and does the same thing.

Revision history for this message
A. Bram Neijt (bneijt) wrote :
Download full text (9.7 KiB)

thestig_992: try to open the UbuntuOne homepage[1] and log in. It then stops if you disconnect/connect again. That helped me once. I also tried to connect/disconnect with nautilus. This gave me even weirder results, I can't disconnect it after that: it just immediately connects again and starts spinning.

I think I might have found a way to reproduce this bug:

1. Use the attached script, which will create a file with dd from /dev/urandom.
2. During the sync, kill the applet. I think you can achieve the same by logging out during the sync, but this is easier.
3. Start the applet from the menu

Result: it should start turning and never stop. It may be a timing issue so if the it doesn't work the first time, try it a second time.

Expected result:
The applets takes some time to recover but then finds it's way out and stops spinning.

A tail of ~/.cache/ubuntuone/log/syncdaemon.log
2009-08-11 22:26:56,015 - ubuntuone.SyncDaemon.Main - INFO - Protocol version OK
2009-08-11 22:26:56,016 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_PROTOCOL_VERSION_OK, args:(), kw:{}
2009-08-11 22:26:56,016 - ubuntuone.SyncDaemon.Main - DEBUG - capabilities query: frozenset([])
2009-08-11 22:26:56,019 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState START_SET_CAPABILITIES_WITH_CONTQ>}
2009-08-11 22:26:56,174 - ubuntuone.SyncDaemon.Main - DEBUG - Capabilities query accepted: True
2009-08-11 22:26:56,400 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_SET_CAPABILITIES_OK, args:(), kw:{}
2009-08-11 22:26:56,407 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState START_AUTHENTICATING_WITH_CONTQ>}
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECT, args:(<ubuntuone.storageprotocol.oauth.OAuthToken object at 0x1fca650>,), kw:{}
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.State - DEBUG - START_AUTHENTICATING_WITH_CONTQ --[SYS_CONNECT]--> AUTHENTICATING_WITH_CONTQ
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState AUTHENTICATING_WITH_CONTQ>}
2009-08-11 22:26:57,886 - ubuntuone.SyncDaemon.Main - INFO - Oauth OK
2009-08-11 22:26:57,886 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_OAUTH_OK, args:(), kw:{}
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.ActionQueue - DEBUG - get_root share:'' node:<object object at 0x7f45fa52d250> get_root(marker='<object object at 0x7f45fa52d250>') starting
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.State - DEBUG - AUTHENTICATING_WITH_CONTQ --[SYS_OAUTH_OK]--> SCANNING_START_WITH_CONTQ
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': ...


Changed in ubuntuone-client:
status: Incomplete → Triaged
tags: added: desktop+
tags: added: foundations+
removed: desktop+
Changed in ubuntuone-client:
importance: Undecided → High
assignee: nobody → Lucio Torre (lucio.torre)
dobey (dobey)
Changed in ubuntuone-client:
importance: High → Medium
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