ubuntu one icon won't stop spinning says: ubuntu one: working

[Chris Welsh]

the icon won't stop spinning saying: working. I haven't used the folder in a few hours and only uploaded a few MB on a broadband connection.

[Briggs (jba1978)]

It not only spins continually, but is uploading at full bandwidth long after the files should have been updated. Even with a 1MB file in the folder, it will upload full bore all night.

[Kristian Alvestad (kristianalvestad)]

I have the same symptoms on a lpia machine.

[letitblue (letitblue)]

in my case, it spins endlessly after long-time screensaving

[Briggs (jba1978)]

Seems like it's been fixed to me. Great work!

[cyrulution (kube)]

Today after starting the PC the Ubuntu circle keeps spinning since hours. I haven't found anything else unusual. I haven't been uploading or downloading stuff from our to Ubuntuone.

[Rick McBride (rmcbride)]

Many changes have been made in the way the applet reports client status. Please try this again with the current client and see if that doesn't correct thee issue.

[heynnema (heynnema)]

ubuntu client 0.91.1 r113, latest jaunty, wake from sleep, panel icon spins forever, shows as working, client shows as third highest in top command.

[A. Bram Neijt (bneijt)]

After waking from suspend, I've got the following symptoms:
- Icon spinning,
- Resource usage minimal (1% CPU), no noticeable disk io.
- Tooltip of tray icon says: "Ubuntu One: Working"
- Nautilus view of the Ubuntu One folder shows the normal blue bar, but the button says "Connect"
- The tray icon right-click menu says "Disconnect", report problem... etc.
- u1sdtool --current-transfers: Current uploads: 0 Current downloads: 0

The most dis-concerning is that the trayicon thinks I'm connected and nautilus thinks I'm not.

ubuntuone-client-gnome: Version: 0.91.1+r113-0ubuntu1~ppa1~karmic
ubuntuone-client: 0.91.1+r113-0ubuntu1~ppa1~karmic

If I disconnect using the tray-icon menu and then choose connect, everything returns back to normal and the icon stops spinning after it's initial sync.

[thestig_992 (amccloy)]

I have the same problem that A. Bram Neijt has, however, if I disconnect and then reconnect, it still wont connect properly and does the same thing.

[A. Bram Neijt (bneijt)]

thestig_992: try to open the UbuntuOne homepage[1] and log in. It then stops if you disconnect/connect again. That helped me once. I also tried to connect/disconnect with nautilus. This gave me even weirder results, I can't disconnect it after that: it just immediately connects again and starts spinning.

I think I might have found a way to reproduce this bug:

1. Use the attached script, which will create a file with dd from /dev/urandom.
2. During the sync, kill the applet. I think you can achieve the same by logging out during the sync, but this is easier.
3. Start the applet from the menu

Result: it should start turning and never stop. It may be a timing issue so if the it doesn't work the first time, try it a second time.

Expected result:
The applets takes some time to recover but then finds it's way out and stops spinning.

A tail of ~/.cache/ubuntuone/log/syncdaemon.log
2009-08-11 22:26:56,015 - ubuntuone.SyncDaemon.Main - INFO - Protocol version OK
2009-08-11 22:26:56,016 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_PROTOCOL_VERSION_OK, args:(), kw:{}
2009-08-11 22:26:56,016 - ubuntuone.SyncDaemon.Main - DEBUG - capabilities query: frozenset([])
2009-08-11 22:26:56,018 - ubuntuone.SyncDaemon.State - DEBUG - START_CONNECTED_WITH_CONTQ --[SYS_PROTOCOL_VERSION_OK]--> START_SET_CAPABILITIES_WITH_CONTQ
2009-08-11 22:26:56,019 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState START_SET_CAPABILITIES_WITH_CONTQ>}
2009-08-11 22:26:56,174 - ubuntuone.SyncDaemon.Main - DEBUG - Capabilities query accepted: True
2009-08-11 22:26:56,400 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_SET_CAPABILITIES_OK, args:(), kw:{}
2009-08-11 22:26:56,407 - ubuntuone.SyncDaemon.State - DEBUG - START_SET_CAPABILITIES_WITH_CONTQ --[SYS_SET_CAPABILITIES_OK]--> START_AUTHENTICATING_WITH_CONTQ
2009-08-11 22:26:56,407 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState START_AUTHENTICATING_WITH_CONTQ>}
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECT, args:(<ubuntuone.storageprotocol.oauth.OAuthToken object at 0x1fca650>,), kw:{}
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.State - DEBUG - START_AUTHENTICATING_WITH_CONTQ --[SYS_CONNECT]--> AUTHENTICATING_WITH_CONTQ
2009-08-11 22:26:57,511 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <NonActiveConnectedSDState AUTHENTICATING_WITH_CONTQ>}
2009-08-11 22:26:57,886 - ubuntuone.SyncDaemon.Main - INFO - Oauth OK
2009-08-11 22:26:57,886 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_OAUTH_OK, args:(), kw:{}
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.ActionQueue - DEBUG - get_root share:'' node:<object object at 0x7f45fa52d250> get_root(marker='<object object at 0x7f45fa52d250>') starting
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.State - DEBUG - AUTHENTICATING_WITH_CONTQ --[SYS_OAUTH_OK]--> SCANNING_START_WITH_CONTQ
2009-08-11 22:26:57,887 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': ...