Step 3 of the installation (start the client) is not working

Bug #396855 reported by Nicad
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
Undecided
Unassigned

Bug Description

 I tried starting it in a terminal to see what was happening and it said that it was already running. I am using 64 bit Jaunty.

Tags: desktop+
Revision history for this message
Alvin Ao (whijun) wrote :

I had the same problem, although, I'm using a 32 bit version of jaunty, so I don't believe that has anything to do with it.

After using the menu item "Ubuntu One", a web page did not come up for me to add my computer. There was also no applet in my panel.

I then opened up terminal and used "pkill ubuntuone*" to kill the processes associated to Ubuntu One.

After that, I entered "ubuntuone-client-applet --signup" in order to get the webpage to add my computer and the applet showed up in my panel. Now, I ended the process unless I wanted terminal up and running whenever I used Ubuntu One.

Once that was done, using the Ubuntu One menu item opened up the applet in the panel correctly and Ubuntu One works. Although, the applet starts in the disconnected state and I have to manually connect, which may be intentional.

Also, I'm not sure whether a web page is still suppose to open up whenever I use the Ubuntu One menu item, which it still doesn't. I assume it doesn't since entering the command "ubuntuone-client-applet --signup" in terminal doesn't open up a web page either.

I just received my invitation today, so I haven't tried any previous versions of Ubuntu One before.

Revision history for this message
sailors (sailors-cabin) wrote :

I got error window:

Autorization Error
Error showing url: Failed to execute ch..efox/firefox" (No such file or directory)

client starts but not connected.

I have installed Shiretoko 3.5 and Firefox 3.0.12 on 32 bit 9.04

Revision history for this message
sailors (sailors-cabin) wrote :

well,,, I tried 9.10 Alpa3 (live USB Stick) and it worked !

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for the bug report. Are you still having issues starting the Ubuntu One client? There were issues right around July 7 that may be the cause of the problem. If you update the software and try to start the client, is it working for you?

Changed in ubuntuone-client:
status: New → Triaged
tags: added: desktop+
Revision history for this message
Nicad (professorflipwig) wrote : Re: [Bug 396855] Re: Step 3 of the installation (start the client) is not working

I did finally get it to work, but I have no idea what I did.

On Thu, Jul 30, 2009 at 11:10 AM, Joshua Hoover <<email address hidden>
> wrote:

> Thank you for the bug report. Are you still having issues starting the
> Ubuntu One client? There were issues right around July 7 that may be the
> cause of the problem. If you update the software and try to start the
> client, is it working for you?
>
> ** Changed in: ubuntuone-client
> Status: New => Triaged
>
> ** Tags added: desktop+
>
> --
> Step 3 of the installation (start the client) is not working
> https://bugs.launchpad.net/bugs/396855
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: Triaged
>
> Bug description:
> I tried starting it in a terminal to see what was happening and it said
> that it was already running. I am using 64 bit Jaunty.
>

--
--Nicad

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