UbuntuOne - ubuntuone-client-applet --signup does not launch applet

Bug #396029 reported by barnesa
This bug report is a duplicate of:  Bug #369038: xdg-open fails to launch browser. Edit Remove
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
Unassigned

Bug Description

I have installed the UbuntuOne packages as per the documentation on your site. All was going well except when I got to step #3 - launching the UbuntuOne Client Applet. Launching the applet seems to hang silently. From the commandline, I can see that the app is running, but there is no applet showing in my gnome dock, and the web page fails to load

me@myhost:~$ ps -ef | grep -i ubuntu
me 11069 1 0 08:50 ? 00:00:00 /usr/bin/python /usr/bin/ubuntuone-client-applet --signup

Revision history for this message
barnesa (andrewbarnes) wrote : apport-collect data

Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
Package: ubuntuone-client None [modified: /var/lib/dpkg/info/ubuntuone-client.list]
PackageArchitecture: i386
ProcEnviron:
 LC_PAPER=en_GB.UTF-8
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_IE.UTF-8
Uname: Linux 2.6.28-13-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

Revision history for this message
Jon Ward (jrw107) wrote :

Try opening aptitude and installing ubuntuone-client and ubuntuone-client-tools. I searched for any packages with "ubuntuone" in the name and installed them if they didn't conflict with any previously installed packages. Not particularly scientific but I hope it helps, it seems to have worked for me.

Revision history for this message
barnesa (andrewbarnes) wrote : Re: [Bug 396029] Re: UbuntuOne - ubuntuone-client-applet --signup does not launch applet

G'day Jon,

Thanks very much for your email. I have tried re-installing all the
tools... not sure what's going on! I'm going to go for the famous "reboot
to fix" this evening - I don't have time right now to close off all my apps
and re-open - busy day @ work!!!

Regards,
  Andy

On Mon, 06 Jul 2009 09:52:09 -0000, Jon Ward <email address hidden> wrote:
> Try opening aptitude and installing ubuntuone-client and ubuntuone-
> client-tools. I searched for any packages with "ubuntuone" in the name
> and installed them if they didn't conflict with any previously installed
> packages. Not particularly scientific but I hope it helps, it seems to
> have worked for me.

--
Andrew Barnes

Email: <email address hidden> | SIP: <email address hidden>
Home: +353 1 4361777 | Mobile: +353 86 3803633
Fax: +353 1 4430496
Web: http://www.ramsesit.com
PGP Fingerprint: 2C8E E948 C62D 8C2C 48E3 0925 6ED3 78AA 5B17 6E26

Revision history for this message
Jon Ward (jrw107) wrote :

Hi Andy,

Thought I should clarify in case a reboot doesn't help since I'll be out
of reach of the internet for the next few days. There were some
additional packages that I installed, not just reinstalled (though I did
try that too).

Good luck
Jon

barnesa wrote:
> G'day Jon,
>
> Thanks very much for your email. I have tried re-installing all the
> tools... not sure what's going on! I'm going to go for the famous "reboot
> to fix" this evening - I don't have time right now to close off all my apps
> and re-open - busy day @ work!!!
>
> Regards,
> Andy
>
> On Mon, 06 Jul 2009 09:52:09 -0000, Jon Ward <email address hidden> wrote:
>
>> Try opening aptitude and installing ubuntuone-client and ubuntuone-
>> client-tools. I searched for any packages with "ubuntuone" in the name
>> and installed them if they didn't conflict with any previously installed
>> packages. Not particularly scientific but I hope it helps, it seems to
>> have worked for me.
>>
>
>

Revision history for this message
Matt Griffin (mattgriffin) wrote :

Thanks for opening this bug. A few other people have previously noticed
the issue in bug #369038 [1]. The resolution is also captured in
Launchpad Answer #76131 [2]. I hope everyone enjoys participating in the
Ubuntu One beta test. Keep contributing bugs.

[1] https://bugs.launchpad.net/ubuntuone-client/+bug/369038
[2] https://answers.launchpad.net/ubunet/+question/76131

Revision history for this message
barnesa (andrewbarnes) wrote :

G'day All,

Launchpad Answer #76131 resolved this issue - thanks very much for helping me with this issue

Regards,
  Andy

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