Can't create sub-folder (sometimes)

Bug #383477 reported by Jeroen T. Vermeulen
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Fix Released
Critical
Philip Fibiger

Bug Description

I can upload and download a file through the web UI, but I can't create a directory. The "create sub-folder" option appears, and prompts for a folder name, but then does nothing.

I have no syncdaemon.log as yet.

Tags: webstorage
Revision history for this message
Tim Cole (tcole) wrote :

This sometimes fails for me, but not always.

Changed in ubuntuone-client:
status: New → Confirmed
summary: - Can't create sub-folder
+ Can't create sub-folder (sometimes)
Changed in ubuntuone-client:
importance: Undecided → High
Revision history for this message
Shu Hung (Koala) (koalay) wrote :

I cannot create any sub-folder at all!!!!!

Revision history for this message
Andrew (and471) wrote :

I cannot create sub-folders either (in the web interface or the syncing from my local UbuntuOne folder)

Revision history for this message
John O'Brien (jdobrien) wrote :

I confirmed this bug. It seems to effect the client and web interface. New users can't even get started.

Changed in ubuntuone-client:
assignee: nobody → lucio (lucio)
importance: High → Critical
Revision history for this message
Martin Kaba (kanute) wrote :

A week ago when i got my Ubuntu One account, i had problems with creating sub-folders, right now it's no longer an issue. i just created two sub-folders a minute ago.

Changed in ubuntuone-client:
assignee: lucio (lucio) → Lucio Torre (lucio.torre)
Revision history for this message
Lucio Torre (lucio.torre) wrote :

this seems to be an issue with js loading

Changed in ubuntuone-client:
assignee: Lucio Torre (lucio.torre) → Philip Fibiger (pfibiger)
Revision history for this message
Fabio M. Panico (fbugnon) wrote :

I can confirm this behavior.

I received the invitation two days ago and yesterday I was able to make everything: create folders and sub-folders, upload files, etc.

Today I cannot complete any task, either using the web-interface (nothing happens) or the client (a file or folder shows on nautilus, with a ".conflict" added in the end, but it doesn't show in the web interface, so I guess is not really in ubuntuone).

Revision history for this message
koshari (holto2go) wrote :

the tray applet reports the folder is there but not the web interface.

Revision history for this message
Fabio M. Panico (fbugnon) wrote :

Today, using the client, I'm able to do everything: create folders and sub-folders, upload and manage files.

But on the web-interface, I can only download files. No creating sub-folders or uploading files. That's the message I reveive from the server when I try to upload something: "could not process uploaded file data".

Paul Sladen (sladen)
affects: ubuntuone-client → ubunet
tags: added: webstorage
Revision history for this message
Lucio Torre (lucio.torre) wrote :

This has been solved. The issue was related to sending notifications while in db transactions.

Changed in ubunet:
status: Confirmed → Fix Released
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