I had a problem with... after clicking on "ubuntu one" icon no page opened and no icon appears in the system tray

[MSF]

andrew@e30:~/work/openpanel/openpanel$ ubuntuone-client-applet --signup
Traceback (most recent call last):
  File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
    reply_handler(*message.get_args_list(**get_args_opts))
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 238, in got_state
    raise NotOnlineError()
canonical.ubuntuone.oauthdesktop.auth.NotOnlineError

andrew@e30:~/.cache/ubuntuone/log$ cat syncdaemon.log
andrew@e30:~/.cache/ubuntuone/log$ cat syncdaemon-exceptions.log
andrew@e30:~/.cache/ubuntuone/log$ cat oauth-login.log
2009-05-14 18:08:56,839:839.545965195 UbuntuOne.OAuthDesktop.main Creating a LoginProcessor
2009-05-14 18:08:56,849:849.550008774 UbuntuOne.OAuthDesktop.main Hooking libnotify
2009-05-14 18:08:56,864:864.386081696 UbuntuOne.OAuthDesktop.main Getting configuration
2009-05-14 18:08:56,866:866.766929626 UbuntuOne.OAuthDesktop.main Login D-Bus service starting up
2009-05-14 18:08:56,880:880.796909332 UbuntuOne.OAuthDesktop.main maybe_login() D-Bus message received with realm='https://ubuntuone.com', consumer_key='ubuntuone'
2009-05-14 18:08:56,881:881.571054459 UbuntuOne.OAuthDesktop.main Initiating OAuth login in LoginProcessor
2009-05-14 18:08:56,881:881.93488121 UbuntuOne.OAuthDesktop.main Obtaining OAuth urls
2009-05-14 18:08:56,882:882.261037827 UbuntuOne.OAuthDesktop.main Fetching config URLs for realm='https://ubuntuone.com'
2009-05-14 18:08:56,882:882.821083069 UbuntuOne.OAuthDesktop.main Realm 'https://ubuntuone.com' is not in config
2009-05-14 18:08:56,883:883.656978607 UbuntuOne.OAuthDesktop.main OAuth URLs are: request='https://ubuntuone.com/oauth/request/', userauth='https://ubuntuone.com/oauth/authorize/', access='https://ubuntuone.com/oauth/access/', secret='hammertime'
2009-05-14 18:08:57,039:39.7160053253 UbuntuOne.OAuthDesktop.auth auth.AuthorisationClient created with parameters realm='https://ubuntuone.com', request_token_url='https://ubuntuone.com/oauth/request/', user_authorisation_url='https://ubuntuone.com/oauth/authorize/',access_token_url='https://ubuntuone.com/oauth/access/', consumer_key='ubuntuone', callback_parent='<bound method LoginProcessor.got_token of <canonical.ubuntuone.oauthdesktop.main.LoginProcessor instance at 0x301f830>>'
2009-05-14 18:08:57,040:40.1029586792 UbuntuOne.OAuthDesktop.main Calling auth.client.ensure_access_token in thread
2009-05-14 18:08:57,047:47.4019050598 UbuntuOne.OAuthDesktop.auth Trying to fetch the token from the keyring
2009-05-14 18:08:57,050:50.7020950317 UbuntuOne.OAuthDesktop.auth Access token was not in the keyring
2009-05-14 18:08:57,051:51.0940551758 UbuntuOne.OAuthDesktop.auth Checking whether we are online
2009-05-14 18:08:57,100:100.091934204 UbuntuOne.OAuthDesktop.auth We are not online

[Rick McBride (rmcbride)]

Thanks for the report, Andrew!

Lucio, looks like perhaps this is the NetManager online check? Who should review this?

[Lucio Torre (lucio.torre)]

comments?

[dobey (dobey)]

It looks like perhaps NetworkManager isn't being used, and we require it currently.

[MSF (andrew-olefira)]

andrew@e30:~/work/openpanel/openpanel/openpanel/openidauth$ ps aux|grep nm
root 5544 0.0 0.0 60860 544 ? Ss May15 0:09 /usr/sbin/nmbd -D
root 5824 0.0 0.1 76608 2796 ? S May15 0:00 /usr/sbin/nm-system-settings --config /etc/NetworkManager/nm-system-settings.conf
andrew 6345 0.0 0.6 197932 12548 ? S May15 0:01 nm-applet --sm-disable

[ltosar (ltosar)]

Installation went fine, but when click on ubuntuone icon nothing happens also there is no tray icon, If you try to run
ubuntuone-client is says is alreary running, Here the list of process.
root@ubuntu:~# ps -ax | fgrep ubuntuone
19747 ? Sl 0:02 /usr/bin/python /usr/bin/ubuntuone-client-applet --signup
28573 pts/1 Sl+ 0:01 /usr/bin/python /usr/bin/ubuntuone-syncdaemon

Both are running, The first one shows --singup, I guess that's what i have to do SIGNUP, but the application is not running.

I'am using an AMD64 & also Ubuntu-9.04 64 Bits.

Any Help,
Thanks,
<email address hidden>

[eld1e6o (eld1e6o)]

I have the same problem (ubuntu jaunty, 32 bits)

My computer is affected also by the bug of firefox with network-manager (it appears without connection) this problem could is related? (apparently it's, additionally I can't connect from nautilus to ubuntu one file sharing... the files created from the web page aren't synchronized...)

The daemon is running

If I try to kill and then, I run:
diego@eld1e6o:~$ sudo ubuntuone-syncdaemon

/var/lib/python-support/python2.6/dbus/connection.py:242: DeprecationWarning: object.__init__() takes no parameters
  super(Connection, self).__init__(*args, **kwargs)

Any idea?

[floschen (floschen)]

Using 9.04 64Bit, having a similar problem. Maybe th same reason?!
More information here: https://bugs.launchpad.net/ubuntuone-client/+bug/389963

unknownuser@T611:504~$ ubuntuone-client-applet --signup
/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py:191: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
  raise UnknownLoginError(e.message)
Traceback (most recent call last):
  File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
    reply_handler(*message.get_args_list(**get_args_opts))
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 230, in got_state
    self.acquire_access_token(description, store)
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 283, in acquire_access_token
    self.request_token = self.make_token_request(oauth_request)
  File "/usr/lib/python2.6/dist-packages/canonical/ubuntuone/oauthdesktop/auth.py", line 191, in make_token_request
    raise UnknownLoginError(e.message)
canonical.ubuntuone.oauthdesktop.auth.UnknownLoginError

[efffourthirty (coreythom)]

I had two issues preventing me from starting Ubuntuone

1) The installation instructions on page (https://ubuntuone.com/support/installation/) only install ubuntuone-client but does not install the ubuntuone-client-tools (dependency issue?). This was resolved by installing using:

sudo apt-get install ubuntuone-client ubuntuone-client-tools

2) The second issue for me was before this tray icon appeared, it had to open a browser page where I could select add this computer. I had just installed firefox-3.5 beta and it was not launching properly. After re-setting my preferred applications to the default Firefox (System>Preferences>Preferred Applications), starting Ubuntu One launched the browser window in which I could select to add this computer.

Now the tray icon appears and "Ubuntu One" appears as a favorite location in Nautilus.

Corey