ubuntuone-syncdaemon crashed with TypeError in open_control_panel(): constructor returned NULL

Bug #1301904 reported by Julie
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
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Bug Description

Hi!

Since Ubuntu 13.10 (maybe before that also), Ubuntu One is not working correctly. I get notifications that One is syncing documents etc, but when I try to open Ubuntu One, it shuts down immediately. When I login to the Ubuntu One website, I only find old files, so the files I thought were synced are actually not.

Anyone having the same problem? What can be done to fix this?

ProblemType: Crash
DistroRelease: Ubuntu 14.04
Package: ubuntuone-client 13.10-0ubuntu2 [origin: unknown]
ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
Uname: Linux 3.13.0-22-generic x86_64
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
CrashDB: ubuntuone
CurrentDesktop: Unity
Date: Thu Apr 3 13:59:50 2014
ExecutablePath: /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
InstallationDate: Installed on 2013-10-08 (176 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
ProcEnviron:
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
 LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
 PATH=(custom, no user)
 LANG=nb_NO.UTF-8
PythonArgs: ['/usr/lib/ubuntuone-client/ubuntuone-syncdaemon']
SourcePackage: ubuntuone-client
ThirdParty: True
Title: ubuntuone-syncdaemon crashed with TypeError in open_control_panel(): constructor returned NULL
Traceback:
 Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/ubuntuone-client/ubuntuone/platform/sync_menu/linux.py", line 196, in open_control_panel
     app = Gio.DesktopAppInfo.new(CLIENT_DESKTOP_ID)
 TypeError: constructor returned NULL
UpgradeStatus: Upgraded to trusty on 2014-04-02 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Julie (januaryj) wrote :
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