auth fail on windows7

Bug #1284416 reported by Camilo Rossel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
Unassigned

Bug Description

Hi,
some time ago ubuntuone began to throw an error with the authentiation of my account [AUTH_FAILED (Authentication Failed)]
I can solved this problem in ubuntu following this steps
https://one.ubuntu.com/help/faq/what-should-i-do-if-authentication-fails-auth_failed-state/
but i can not fixed this problem in windows 7. I try uninstalling ubuntuone completely (deleting "xdg" and "ubuntuone" folders in user/Appdata/local) but when i reinstall ubunutone begin the authetication with my account and finish in the same error (auth failed). I also erased the credentials associated with ubuntuone from the credential manager but that did not work.

Help please i need solved this problem quickly

thanks

PDT: in this link an image with the specification of my computer and the bug in ubuntuone
http://www.subeimagenes.com/img/datos-para-ubuone-850894.jpg

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