sync between windows 7 and Ubuntu doesn't match

Bug #1060968 reported by Mathias
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Incomplete
Undecided
Ubuntu One Client Engineering team

Bug Description

I use Ubuntu One on my Windows 7, Ubuntu 12.04 and Lubuntu 12.04. And the Ubuntu one Folder on either system looks different, folders in it don't match while the client on each system tells me all files are in sync.

Adding new files looks to work just fine on all platforms and I see the changes instantly even on windows.
But removing files to others folders already in the Ubuntu One folder and renaming folders or files is a real pain.

for example:
I renamed to folders 'foo' and 'bar' to 'Foo' and 'Bar' in my Ubuntu One folder on windows.
They are renamed there, but on my lubuntu desktop and in the online file manager I now have 4 folders 'foo', 'bar', 'Foo' and 'Bar'
very annoying!

The problem seems to be with the windows client, I guess?

Hope someone can fix this.

Revision history for this message
Leo Arias (elopio) wrote :

I'm sorry to hear Ubuntu One is not working properly for you. Can you do the following in order to provide us with important details that will help us determine the root cause of this issue?

1. On Ubuntu, open Applications->Accessories->Terminal and run: echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c
2. Try to reproduce the problem.
3. Attach the logs to this bug report. On Ubuntu they will be located at ~/.cache/ubuntuone/log/syncdaemon.log and ~/.cache/ubuntuone/log/syncdaemon-exception.log. For Windows 7 and Vista in your home folder, in AppData\Local\xdg\cache\ubuntuone\log
For Windows XP, log files can be found at C:\Documents and Settings\<username>\Local Settings\Application Data\xdg\cache\ubuntuone

Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.

Thank you,
Leo

Changed in ubuntuone-client:
status: New → Incomplete
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+ u1-windows
Revision history for this message
Mathias (mathias-de-gucht) wrote :

Hi there,

I still have this issue, so I was looking here for my original question and I now see I got a response I never saw before.
So sorry for the extreme late answer on your question!
But I still have this problem so here is the data you asked for. Hope you still can help me further.

On my Lubuntu desktop the exception.log is an empty file.
On my windows 7 laptop there is some things in there so I attach it here.
also I attach the normal syncdaemon.log from my windows 7 hdd.
Let me know if you need more.

Revision history for this message
Mathias (mathias-de-gucht) wrote :
Revision history for this message
Mathias (mathias-de-gucht) wrote :
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