[windows] Does not work with Agnitum Outpost Firewall

Bug #1029520 reported by Roman Yepishev
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Confirmed
Low
Ubuntu One Client Engineering team

Bug Description

When Agnitum Outpost Firewall is installed the client is unable to successfully connect.
The REST api works properly, thus sign up and account information is displayed properly, however syncdaemon cannot correctly talk to API slaves.

The log from such session is attached.

Removal of Outpost Firewall fixes the issue so it looks like Ubuntu One is doing something weird.

Revision history for this message
Roman Yepishev (rye) wrote :
Roman Yepishev (rye)
tags: added: support
tags: added: desktop+
Roman Yepishev (rye)
summary: - [windows] Does not work with Avast! Outpost Firewall
+ [windows] Does not work with Agnitum Outpost Firewall
description: updated
Roman Yepishev (rye)
tags: added: antivirus-firewall
Leo Arias (elopio)
Changed in ubuntuone-client:
status: New → Confirmed
tags: added: u1-support
removed: support
Revision history for this message
Viktor (viktor.aksionov) wrote :

I had such problem also, to fix it you need to open Agtitum Outpost Firewall Settings, go to "Application Rules", find all rules for Ubuntu One, press Edit , select tab "Options" and change in "Rawsocket access" from "Promt" to "Allow access". At least it helped me, I hope it will help you also.

P.S.
I am not sure if this changes are secure.

Changed in ubuntuone-client:
importance: Undecided → Low
Julien Funk (jaboing)
tags: added: u1-by-support
tags: removed: u1-support
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