Ubuntu One on Windows doesn't open when network "Automatically detect settings" is on
Bug #1018867 reported by
Joshua Hoover
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Confirmed
|
Medium
|
Ubuntu One Client Engineering team |
Bug Description
Some Windows 7 users are complaining that Ubuntu One won't open. The sso logs show lots of entries "Querying OS for proxy." The work around that solves the problem seems to be the following:
1. Open Internet Explorer
2. Click the Tools button, and then click Internet Options.
3. Click the Connections tab, and then click LAN settings.
4. Make sure "Automatically detect settings" is NOT checked
5. Click the "OK" button
6. Restart Windows and try to setup Ubuntu One again
At least one of these users is sometimes behind a proxy server and sometimes not.
tags: | added: u1-proxy |
tags: |
added: u1-support removed: support |
Changed in ubuntuone-client: | |
importance: | High → Medium |
tags: | added: u1-by-support |
tags: | removed: u1-support |
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