Activity log for bug #1771733

Date Who What changed Old value New value Message
2018-05-17 05:19:28 Rob bug added bug
2018-05-18 06:04:44 fossfreedom bug task added bluez (Ubuntu)
2018-05-18 06:22:42 Daniel van Vugt bluez (Ubuntu): status New Incomplete
2018-05-18 06:37:27 Rob tags apport-collected bionic
2018-05-18 06:37:28 Rob description I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to-date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! I am using budgie-desktop 10.4 on ubuntu budgie 18.04, fully up-to-date. When I open bluetooth settings, I am able to see many different bluetooth devices detected by my computer, and I can connect to my bluetooth mouse (Microsoft sculpt comfort mouse). However, after several minutes of use, I find that my mouse has disconnected, and I no longer have a bluetooth icon in the top right status indicator. Then, when I open bluetooth settings, the window reads "No bluetooth found: Plug in a dongle to use bluetooth." My laptop has bluetooth built in. It's an Asus UX305CA. This is my first bug report so please let me know if I've left out any important details and I will provide them as soon as possible. Thanks for all your hard work with Ubuntu Budgie! --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: Budgie:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (3 days ago) InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 064e:9700 Suyin Corp. Asus Integrated Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. UX305CA Package: bluez 5.48-0ubuntu3 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/08/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX305CA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX305CA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.300:bd06/08/2016:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: UX dmi.product.name: UX305CA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. hciconfig: hci0: Type: Primary Bus: USB BD Address: 4C:34:88:A3:4C:6E ACL MTU: 1021:5 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:1186983 acl:12228 sco:0 events:120531 errors:0 TX bytes:99607321 acl:116734 sco:0 commands:1078 errors:0
2018-05-18 06:37:29 Rob attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141141/+files/CurrentDmesg.txt
2018-05-18 06:37:30 Rob attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141142/+files/Dependencies.txt
2018-05-18 06:37:31 Rob attachment added Lspci.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141143/+files/Lspci.txt
2018-05-18 06:37:32 Rob attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141144/+files/ProcCpuinfo.txt
2018-05-18 06:37:34 Rob attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141145/+files/ProcCpuinfoMinimal.txt
2018-05-18 06:37:35 Rob attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141146/+files/ProcEnviron.txt
2018-05-18 06:37:36 Rob attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141147/+files/ProcInterrupts.txt
2018-05-18 06:37:37 Rob attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141148/+files/ProcModules.txt
2018-05-18 06:37:39 Rob attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141149/+files/UdevDb.txt
2018-05-18 06:37:41 Rob attachment added getfacl.txt https://bugs.launchpad.net/bugs/1771733/+attachment/5141150/+files/getfacl.txt
2018-05-18 06:51:31 Daniel van Vugt bluez (Ubuntu): status Incomplete New
2018-05-21 02:19:49 Daniel van Vugt bluez (Ubuntu): status New Incomplete
2018-05-21 02:19:52 Daniel van Vugt ubuntubudgie: status New Incomplete
2018-07-20 04:17:22 Launchpad Janitor bluez (Ubuntu): status Incomplete Expired
2018-07-20 04:17:24 Launchpad Janitor ubuntubudgie: status Incomplete Expired