"Install Now" button disappears for good if all packages unselected and Ubuntu Pro packages are shown but unavailable

[Tormod Volden]

If one deselects all packages, the "Install Now" button disappears, which makes sense (on another note it would make even more sense if it was simply grayed out). However when one or more packages are then re-selected, the button won't ever reappear, and update-manager must be restarted in order to upgrade any packages.

update-manager 1:24.04.6 (Ubuntu 24.04)

[Nathan Teodosio (nteodosio)]

You say "update-manager 1:24.04.6 (Ubuntu 20.04)" but tagged the bug Noble, can you please correct that?

[Nathan Teodosio (nteodosio)]

Here the window simply goes unresponsive and segfaults. Won't submit crash files, Whoopsie wants me to upgrade the entire system before doing so.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Tormod Volden (tormodvolden)]

I think you got segfaults because you hit bug #2027941 (or #2041831, the "secret" report, dunno which one should be made duplicate). I guess you used a mouse click to deselect :) If you use the spacebar to deselect, you can probably reproduce this bug.

[Tormod Volden (tormodvolden)]

Nathan, now that 2041831/2027941 has been fixed, I hope you can come back to this and reproduce the issue.

[Nathan Teodosio (nteodosio)]

Can't reproduce, here the button is simply turned grey, do you see anything in the screen shot that is not there in your case?

[Nathan Teodosio (nteodosio)]

Do you have "You need to enable Ubuntu Pro to install these updates." written in the program? Can you please send in a screen shot?

[Tormod Volden (tormodvolden)]

The screenshot shows the absence of the "Install Now" button.

$ lsb_release -c
No LSB modules are available.
Codename: noble
$
$ update-manager --version
WARNING:root:can not import unity GI Namespace Dbusmenu not available
update-manager: version 24.04.9
$

[Tormod Volden (tormodvolden)]

The message "You need to enable Ubuntu Pro to install these updates." is written exactly when the button disappears, or actually at any time that no packages are selected any longer.