Activity log for bug #2058133

Date Who What changed Old value New value Message
2024-03-17 09:33:58 Gregory C. Psaltakis bug added bug
2024-03-21 08:31:09 Alberto Contreras bug task added update-manager (Ubuntu)
2024-03-21 09:00:27 Launchpad Janitor ubuntu-advantage-tools (Ubuntu): status New Confirmed
2024-03-21 09:00:27 Launchpad Janitor update-manager (Ubuntu): status New Confirmed
2024-03-21 09:12:46 Renan Rodrigo information type Private Public
2024-03-21 09:24:16 Apport retracing service tags amd64 apport-bug jammy need-amd64-retrace wayland-session amd64 apport-bug jammy wayland-session
2024-03-21 09:37:14 Giacomo Massa attachment added ubuntu-advantage.log https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/2058133/+attachment/5757859/+files/ubuntu-advantage.log
2024-03-21 10:46:50 Alberto Contreras ubuntu-advantage-tools (Ubuntu): status Confirmed Invalid
2024-03-21 10:52:46 Nathan Teodosio update-manager (Ubuntu): importance Undecided High
2024-03-21 10:52:49 Nathan Teodosio update-manager (Ubuntu): assignee Nathan Teodosio (nteodosio)
2024-03-21 10:53:23 Nathan Teodosio update-manager (Ubuntu): importance High Critical
2024-03-21 11:20:37 Nathan Teodosio ubuntu-advantage-tools (Ubuntu): status Invalid Confirmed
2024-03-21 11:20:39 Nathan Teodosio update-manager (Ubuntu): status Confirmed Triaged
2024-03-21 13:32:38 Nathan Teodosio ubuntu-advantage-tools (Ubuntu): status Confirmed Invalid
2024-03-21 13:33:36 Nathan Teodosio summary update-manager applet does exit successfully update-manager crashes when ua security-status response is an error
2024-03-22 07:54:46 Nathan Teodosio merge proposal linked https://code.launchpad.net/~nteodosio/update-manager/+git/update-manager/+merge/462927
2024-03-22 07:54:53 Nathan Teodosio merge proposal linked https://code.launchpad.net/~nteodosio/update-manager/+git/update-manager/+merge/462928
2024-03-22 07:54:58 Nathan Teodosio merge proposal linked https://code.launchpad.net/~nteodosio/update-manager/+git/update-manager/+merge/462929
2024-03-22 07:55:02 Nathan Teodosio merge proposal linked https://code.launchpad.net/~nteodosio/update-manager/+git/update-manager/+merge/462930
2024-03-22 07:55:15 Nathan Teodosio nominated for series Ubuntu Xenial
2024-03-22 07:55:15 Nathan Teodosio bug task added update-manager (Ubuntu Xenial)
2024-03-22 07:55:15 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu Xenial)
2024-03-22 07:55:15 Nathan Teodosio nominated for series Ubuntu Focal
2024-03-22 07:55:15 Nathan Teodosio bug task added update-manager (Ubuntu Focal)
2024-03-22 07:55:15 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu Focal)
2024-03-22 07:55:15 Nathan Teodosio nominated for series Ubuntu Jammy
2024-03-22 07:55:15 Nathan Teodosio bug task added update-manager (Ubuntu Jammy)
2024-03-22 07:55:15 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu Jammy)
2024-03-22 07:55:15 Nathan Teodosio nominated for series Ubuntu Bionic
2024-03-22 07:55:15 Nathan Teodosio bug task added update-manager (Ubuntu Bionic)
2024-03-22 07:55:15 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu Bionic)
2024-03-22 07:55:24 Nathan Teodosio bug task deleted ubuntu-advantage-tools (Ubuntu Xenial)
2024-03-22 07:55:29 Nathan Teodosio bug task deleted ubuntu-advantage-tools (Ubuntu Bionic)
2024-03-22 07:55:32 Nathan Teodosio bug task deleted ubuntu-advantage-tools (Ubuntu Focal)
2024-03-22 07:55:34 Nathan Teodosio bug task deleted ubuntu-advantage-tools (Ubuntu Jammy)
2024-03-22 07:55:42 Nathan Teodosio update-manager (Ubuntu Xenial): status New In Progress
2024-03-22 07:55:44 Nathan Teodosio update-manager (Ubuntu Bionic): status New In Progress
2024-03-22 07:55:46 Nathan Teodosio update-manager (Ubuntu Focal): status New In Progress
2024-03-22 07:55:52 Nathan Teodosio update-manager (Ubuntu Jammy): status New In Progress
2024-03-22 07:55:55 Nathan Teodosio update-manager (Ubuntu Jammy): assignee Nathan Teodosio (nteodosio)
2024-03-22 07:55:56 Nathan Teodosio update-manager (Ubuntu Focal): assignee Nathan Teodosio (nteodosio)
2024-03-22 07:55:58 Nathan Teodosio update-manager (Ubuntu Bionic): assignee Nathan Teodosio (nteodosio)
2024-03-22 07:55:59 Nathan Teodosio update-manager (Ubuntu Xenial): assignee Nathan Teodosio (nteodosio)
2024-03-22 07:56:03 Nathan Teodosio update-manager (Ubuntu Xenial): importance Undecided Critical
2024-03-22 07:56:04 Nathan Teodosio update-manager (Ubuntu Bionic): importance Undecided Critical
2024-03-22 07:56:06 Nathan Teodosio update-manager (Ubuntu Focal): importance Undecided Critical
2024-03-22 07:56:07 Nathan Teodosio update-manager (Ubuntu Jammy): importance Undecided Critical
2024-03-22 07:56:40 Nathan Teodosio nominated for series Ubuntu Noble
2024-03-22 07:56:40 Nathan Teodosio bug task added update-manager (Ubuntu Noble)
2024-03-22 07:56:40 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu Noble)
2024-03-22 07:56:44 Nathan Teodosio bug task deleted ubuntu-advantage-tools (Ubuntu Noble)
2024-03-22 07:56:51 Nathan Teodosio update-manager (Ubuntu Noble): status Triaged Fix Released
2024-03-22 07:56:54 Nathan Teodosio update-manager (Ubuntu Noble): importance Critical Undecided
2024-03-22 07:56:56 Nathan Teodosio update-manager (Ubuntu Noble): assignee Nathan Teodosio (nteodosio)
2024-03-22 09:51:38 Nathan Teodosio description Below is a run in my computer. Please send a mail on what to do fuga2:~> update-manager -c -d Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Traceback (most recent call last): File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished self._action_done(action, File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done self.window_main.start_available() File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available self.refresh_cache() File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache self._get_ua_security_status() File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status s = json.load(p.stdout) File "/usr/lib/python3.10/json/__init__.py", line 293, in load return loads(fp.read(), File "/usr/lib/python3.10/json/__init__.py", line 346, in loads return _default_decoder.decode(s) File "/usr/lib/python3.10/json/decoder.py", line 337, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode raise JSONDecodeError("Expecting value", s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0) ^CTraceback (most recent call last): File "/usr/bin/update-manager", line 125, in <module> Gtk.main() File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main with register_sigint_fallback(Gtk.main_quit): File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__ next(self.gen) File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback signal.default_int_handler(signal.SIGINT, None) KeyboardInterrupt fuga2:~> ubuntu-bug ubuntu-advantage-tools fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. fuga2:~> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 31.2~22.04 ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143 Uname: Linux 5.15.0-100-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Mar 17 11:22:30 2024 PackageArchitecture: all SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago) apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser" cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied uaclient.conf: contract_url: https://contracts.canonical.com log_level: debug Impact ------ Update Manager fails to launch in the LTS releases if the 'ua security-status' command fails. It tries to parse its output to generate the list of ESM-Apps and ESM-Infra updates that would be available if the system were attached to Ubuntu Pro. However, if ua finds some problem with unrelated stuff, such as Livepatch (as evidenced by the attached ubuntu-advantage.log), the command just raises an error, crashing Update Manager. Although Update Manager could catch the error, it would result in not showing Ubuntu Pro updates, simply because the information is not there. Better would be to ditch 'ua security-status' in favor of the Ubuntu Pro API. The updates() end point[1] will provide the information Update Manager wants even if the Ubuntu Advantage daemon has issues with other services such as Livepatch (as evidenced by #10), and it does not raise exceptions. [1] https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/references/api/#u-pro-packages-updates-v1 Test Plan --------- To be determined Where problems could occur -------------------------- In the Ubuntu Pro section of the updates, in form of wrong package data (e.g. package name, version number etc.) in the description pane when selecting a package. The section could not show at all, or the program could crash right away. Original bug report ------------------- Below is a run in my computer. Please send a mail on what to do fuga2:~> update-manager -c -d Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Traceback (most recent call last):   File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished     self._action_done(action,   File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done     self.window_main.start_available()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available     self.refresh_cache()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache     self._get_ua_security_status()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status     s = json.load(p.stdout)   File "/usr/lib/python3.10/json/__init__.py", line 293, in load     return loads(fp.read(),   File "/usr/lib/python3.10/json/__init__.py", line 346, in loads     return _default_decoder.decode(s)   File "/usr/lib/python3.10/json/decoder.py", line 337, in decode     obj, end = self.raw_decode(s, idx=_w(s, 0).end())   File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode     raise JSONDecodeError("Expecting value", s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0) ^CTraceback (most recent call last):   File "/usr/bin/update-manager", line 125, in <module>     Gtk.main()   File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main     with register_sigint_fallback(Gtk.main_quit):   File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__     next(self.gen)   File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback     signal.default_int_handler(signal.SIGINT, None) KeyboardInterrupt fuga2:~> ubuntu-bug ubuntu-advantage-tools fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. fuga2:~> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 31.2~22.04 ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143 Uname: Linux 5.15.0-100-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Mar 17 11:22:30 2024 PackageArchitecture: all SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago) apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser" cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied uaclient.conf:  contract_url: https://contracts.canonical.com  log_level: debug
2024-03-22 09:51:43 Nathan Teodosio summary update-manager crashes when ua security-status response is an error [SRU] update-manager crashes when ua security-status response is an error
2024-03-25 08:00:23 Nathan Teodosio description Impact ------ Update Manager fails to launch in the LTS releases if the 'ua security-status' command fails. It tries to parse its output to generate the list of ESM-Apps and ESM-Infra updates that would be available if the system were attached to Ubuntu Pro. However, if ua finds some problem with unrelated stuff, such as Livepatch (as evidenced by the attached ubuntu-advantage.log), the command just raises an error, crashing Update Manager. Although Update Manager could catch the error, it would result in not showing Ubuntu Pro updates, simply because the information is not there. Better would be to ditch 'ua security-status' in favor of the Ubuntu Pro API. The updates() end point[1] will provide the information Update Manager wants even if the Ubuntu Advantage daemon has issues with other services such as Livepatch (as evidenced by #10), and it does not raise exceptions. [1] https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/references/api/#u-pro-packages-updates-v1 Test Plan --------- To be determined Where problems could occur -------------------------- In the Ubuntu Pro section of the updates, in form of wrong package data (e.g. package name, version number etc.) in the description pane when selecting a package. The section could not show at all, or the program could crash right away. Original bug report ------------------- Below is a run in my computer. Please send a mail on what to do fuga2:~> update-manager -c -d Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Traceback (most recent call last):   File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished     self._action_done(action,   File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done     self.window_main.start_available()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available     self.refresh_cache()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache     self._get_ua_security_status()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status     s = json.load(p.stdout)   File "/usr/lib/python3.10/json/__init__.py", line 293, in load     return loads(fp.read(),   File "/usr/lib/python3.10/json/__init__.py", line 346, in loads     return _default_decoder.decode(s)   File "/usr/lib/python3.10/json/decoder.py", line 337, in decode     obj, end = self.raw_decode(s, idx=_w(s, 0).end())   File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode     raise JSONDecodeError("Expecting value", s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0) ^CTraceback (most recent call last):   File "/usr/bin/update-manager", line 125, in <module>     Gtk.main()   File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main     with register_sigint_fallback(Gtk.main_quit):   File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__     next(self.gen)   File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback     signal.default_int_handler(signal.SIGINT, None) KeyboardInterrupt fuga2:~> ubuntu-bug ubuntu-advantage-tools fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. fuga2:~> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 31.2~22.04 ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143 Uname: Linux 5.15.0-100-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Mar 17 11:22:30 2024 PackageArchitecture: all SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago) apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser" cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied uaclient.conf:  contract_url: https://contracts.canonical.com  log_level: debug Impact ------ Update Manager fails to launch in the LTS releases if the 'ua security-status' command fails. It tries to parse its output to generate the list of ESM-Apps and ESM-Infra updates that would be available if the system were attached to Ubuntu Pro. However, if ua finds some problem with unrelated stuff, such as Livepatch (as evidenced by the attached ubuntu-advantage.log), the command just raises an error, crashing Update Manager. Although Update Manager could catch the error, it would result in not showing Ubuntu Pro updates, simply because the information is not there. Better would be to ditch 'ua security-status' in favor of the Ubuntu Pro API. The updates() end point[1] will provide the information Update Manager wants even if the Ubuntu Advantage daemon has issues with other services such as Livepatch (as evidenced by #10), and it does not raise exceptions. [1] https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/references/api/#u-pro-packages-updates-v1 Test Plan --------- Attach your machine to Ubuntu Pro and make sure Livepatch is enabled in the output of 'ua status'. Then, simulate a failing Livepatch with ---> mv /snap/bin/canonical-livepatch /snap/bin/canonical-livepatch.bak >/snap/bin/canonical-livepatch printf '%s\n' '#!/bin/sh' 'exit 1' chmod +x /snap/bin/canonical-livepatch <---- Launch update-manager, it should open and not crash. Where problems could occur -------------------------- In the Ubuntu Pro section of the updates, in form of wrong package data (e.g. package name, version number etc.) in the description pane when selecting a package. The section could not show at all, or the program could crash right away. Original bug report ------------------- Below is a run in my computer. Please send a mail on what to do fuga2:~> update-manager -c -d Unexpected error(s) occurred. For more details, see the log: /var/log/ubuntu-advantage.log To file a bug run: ubuntu-bug ubuntu-advantage-tools Traceback (most recent call last):   File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 448, in _on_finished     self._action_done(action,   File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", line 365, in _action_done     self.window_main.start_available()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 241, in start_available     self.refresh_cache()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 459, in refresh_cache     self._get_ua_security_status()   File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 285, in _get_ua_security_status     s = json.load(p.stdout)   File "/usr/lib/python3.10/json/__init__.py", line 293, in load     return loads(fp.read(),   File "/usr/lib/python3.10/json/__init__.py", line 346, in loads     return _default_decoder.decode(s)   File "/usr/lib/python3.10/json/decoder.py", line 337, in decode     obj, end = self.raw_decode(s, idx=_w(s, 0).end())   File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode     raise JSONDecodeError("Expecting value", s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0) ^CTraceback (most recent call last):   File "/usr/bin/update-manager", line 125, in <module>     Gtk.main()   File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in main     with register_sigint_fallback(Gtk.main_quit):   File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__     next(self.gen)   File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in register_sigint_fallback     signal.default_int_handler(signal.SIGINT, None) KeyboardInterrupt fuga2:~> ubuntu-bug ubuntu-advantage-tools fuga2:~> update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot open directory "/var/lib": permission denied Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. fuga2:~> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 31.2~22.04 ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143 Uname: Linux 5.15.0-100-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Mar 17 11:22:30 2024 PackageArchitecture: all SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2024-03-09 (7 days ago) apparmor_logs.txt: Mar 17 11:15:18 fuga2 kernel: audit: type=1400 audit(1710666917.933:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1057 comm="apparmor_parser" cloud-id.txt-error: Invalid command specified 'cloud-id'. livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied uaclient.conf:  contract_url: https://contracts.canonical.com  log_level: debug
2024-03-26 16:28:01 Sebastien Bacher update-manager (Ubuntu Xenial): status In Progress Fix Committed
2024-03-26 16:28:03 Sebastien Bacher update-manager (Ubuntu Bionic): status In Progress Fix Committed
2024-03-26 16:28:05 Sebastien Bacher update-manager (Ubuntu Focal): status In Progress Fix Committed
2024-03-26 16:28:06 Sebastien Bacher update-manager (Ubuntu Jammy): status In Progress Fix Committed
2024-03-27 08:51:10 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2024-03-27 08:51:12 Timo Aaltonen bug added subscriber SRU Verification
2024-03-27 08:51:15 Timo Aaltonen tags amd64 apport-bug jammy wayland-session amd64 apport-bug jammy verification-needed verification-needed-jammy wayland-session
2024-03-27 08:51:52 Timo Aaltonen tags amd64 apport-bug jammy verification-needed verification-needed-jammy wayland-session amd64 apport-bug jammy verification-needed verification-needed-focal verification-needed-jammy wayland-session
2024-03-27 08:52:52 Timo Aaltonen tags amd64 apport-bug jammy verification-needed verification-needed-focal verification-needed-jammy wayland-session amd64 apport-bug jammy verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy wayland-session
2024-03-27 11:30:38 Giacomo Massa bug added subscriber Giacomo Massa
2024-03-27 11:33:32 Giacomo Massa tags amd64 apport-bug jammy verification-needed verification-needed-bionic verification-needed-focal verification-needed-jammy wayland-session amd64 apport-bug jammy verification-done-jammy verification-needed verification-needed-bionic verification-needed-focal wayland-session
2024-03-27 13:02:01 Nathan Teodosio tags amd64 apport-bug jammy verification-done-jammy verification-needed verification-needed-bionic verification-needed-focal wayland-session amd64 apport-bug jammy verification-done-bionic verification-done-jammy verification-needed verification-needed-focal wayland-session
2024-03-27 13:12:41 Nathan Teodosio tags amd64 apport-bug jammy verification-done-bionic verification-done-jammy verification-needed verification-needed-focal wayland-session amd64 apport-bug verification-done-bionic verification-done-focal verification-done-jammy verification-needed wayland-session
2024-03-27 13:31:25 Nathan Teodosio bug task added canonical-livepatch-client
2024-04-11 19:09:44 Launchpad Janitor update-manager (Ubuntu Jammy): status Fix Committed Fix Released
2024-04-11 19:09:48 Andreas Hasenack removed subscriber Ubuntu Stable Release Updates Team
2024-04-16 08:45:06 Nathan Teodosio bug watch added https://github.com/canonical/ubuntu-pro-client/issues/2434
2024-04-21 18:48:05 Madgemade bug added subscriber Madgemade
2024-05-01 07:56:26 Launchpad Janitor update-manager (Ubuntu Bionic): status Fix Committed Fix Released
2024-05-01 07:56:36 Launchpad Janitor update-manager (Ubuntu Focal): status Fix Committed Fix Released
2024-07-05 16:01:48 Timo Aaltonen bug added subscriber Ubuntu Stable Release Updates Team
2024-07-05 16:01:55 Timo Aaltonen tags amd64 apport-bug verification-done-bionic verification-done-focal verification-done-jammy verification-needed wayland-session amd64 apport-bug verification-done-bionic verification-done-focal verification-done-jammy verification-needed verification-needed-xenial wayland-session
2024-07-08 12:34:19 Nathan Teodosio tags amd64 apport-bug verification-done-bionic verification-done-focal verification-done-jammy verification-needed verification-needed-xenial wayland-session amd64 apport-bug verification-done verification-done-bionic verification-done-focal verification-done-jammy verification-done-xenial wayland-session
2024-07-24 15:20:11 Mathew Hodson bug task deleted ubuntu-advantage-tools (Ubuntu)
2024-07-25 07:03:36 Nathan Teodosio bug task added ubuntu-advantage-tools (Ubuntu)