Comment 2 for bug 1322769

Revision history for this message
Peter Dilley (peterdilley) wrote : Re: [Bug 1322769] Re: 14.04 LTS AMD64 Password/Keyboard Lockup after Unity Lock Timeout with VirtualBox VMs Running

Thank you Brian. For the life of me I couldn't sort out the interface as
its the first report I have done and its all a bit intimidating for first
time users of the report system.
On 28/05/2014 4:45 am, "Brian Murray" <email address hidden> wrote:

> ** Package changed: ubuntu => unity (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1322769
>
> Title:
> 14.04 LTS AMD64 Password/Keyboard Lockup after Unity Lock Timeout with
> VirtualBox VMs Running
>
> Status in “unity” package in Ubuntu:
> New
>
> Bug description:
> I have replicated this bug on two different laptops, one at work
> running mulitple monitors, one at home running a single monitor.
>
> Symptom: When the Unity System Settings Lock Screen Settings activate,
> and I notice the screen has gone blank and locked, I re-activate the
> keyboard (usually left CRTL) and the 14.04 LTS Login Screen appears.
>
> In all cases the keyboard is locked out and non-responsive, I can
> click on the password box for my account and anything I type no longer
> appears. I have to select "Switch Account" option with the mouse to
> get a new login screen for my account and I can log in.
>
> In some cases both the keyboard and the mouse input is locked out and
> non-responsive. I can not select "Switch Account" and must power off
> the laptop which of course is dangerous for the file systems of both
> Windows VMs that are running and the host/14.04 LTS file system. I
> have already corrupted the Windows VM file systems and had to repair
> while testing this bug for repeatability.
>
> Both laptops run the AMD64 version of Ubuntu 14.04 LTS.
> Both have built in Intel Integrated Graphics, one laptop with the older
> Ironlake, one with the newer ivy bridge.
>
> Both are running Oracle VirtualBox but different version:
>
> 1. Home is running the Ubuntu 14.04 Repository version of Oracle
> VirtualBox (Currently 4.3.10_Ubuntu r93012)
> 2. Work is running the Oracle downloadable AMD64 version of Oracle
> VirtualBox Currently 4.3.12
> 3. Both have the respective Oracle Virtual Box Extensions installed for
> 4.3.10 and 4.3.12
> 3. Both are running Windows 7 64 VMs
>
> Both 14.04 LTS have the following System Settings for Lock Screen:
> Brightness slider - All the way left
> Dim screen to save power - Checked
> Lock - Switch to ON position
> Lock Screen after: 5 minutes
> Require my password when weking form suspend - Checked
>
>
> I have tested this with both a VM running (no other running applications
> were tested) and with no apps running (fresh boot and login into 14.04 LTS
> unity desktops).
>
> 1. On fresh boot with no apps running the lock screen activates (after
> 5 min of no activity) and when I re-activate the laptops (usually
> pressing left CTRL on keyboard) I get the login screen and can enter
> my password successfully and the Unity desktop is presented.
>
> 2. On fresh boot with a Windows 7 VM running the lock screen activates
> (after 5 min of no activity) and when I re-activate the laptops
> (usually pressing the left CTRL on the keyboard) I get the login
> screen and the keyboard is locked and non-responsive and I can not log
> into my account.
>
> Variations on 2. I can not enter password but I can use CTRL-ALT-F1,
> etc. to switch to TTY and gain access to system.
> Variations on 2. I can not enter password and can not use CTRL-ALT-F1,
> etc. the entire keyboard appears locked out, but I can use mouse and select
> Switch Account to force a new login screen to appear and the keyboard now
> works to enter password.
> Variations on 2. I can not enter password and can not use CTRL-ALT-F1,
> etc. and I can not use the mouse, the entire input interfaces appear locked
> out and I have to power off the laptops to restart and be able to log in to
> Unity again.
>
> If I turn Lock: Off but leave Turn Screen off when inactive for 5
> minutes set. If I have a VM running or no apps running, after 5
> minutes the screen dims. I re-activate the system by pressing a key on
> the keyboard (usually the left CTRL key) and the Unity desktop re-
> appears.
>
> This bug only seems to occur when the Lock/Require Password when
> waking from suspend is active.
>
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>