Activity log for bug #1680502

Date Who What changed Old value New value Message
2017-04-06 15:18:08 Arlie Stephens bug added bug
2017-04-06 16:29:29 Ubuntu Foundations Team Bug Bot tags bot-comment
2017-04-12 00:36:02 Arlie Stephens affects ubuntu linux (Ubuntu)
2017-04-12 01:01:02 Brad Figg linux (Ubuntu): status New Incomplete
2017-04-12 04:49:22 Arlie Stephens tags bot-comment apport-collected bot-comment xenial
2017-04-12 04:49:24 Arlie Stephens description Last week I upgraded from 12.04 LTS to 14.04 LTS and then immediately to 16.04 LTS. 12.04 was not entirely stable; something was crashing regularly, and the Ubuntu tools make it hard for a user to determine what. The upgrade went moderately well; I now get error messages during system startup (about an unnamed file not being found) and a couple of other bits of flakiness, but I counted it as a success and the system as functional. This morning I tried to wake up my screen, and nothing much happened. I then attempted to ssh to the ubuntu box from another system. This requested my password almost instantly, as normal - but then nothing else happened, and the connection eventually dropped. I conclude that IP and TCP are functional, and it's possible for some processes to respond, but not many. So it's not a complete kernel hang. (In particular, I'm seeing evidence that it's getting beyond things done at interrupt level.) I don't have any debugging aids installed, so I don't believe I can get a kernel crash dump, which is what I'd want if I were debugging this. I *can* potentially retrieve and attach logs, but you'll have to tell me which ones are relevant, and do so before they rollover. (Also, logging will have to be functioning; IIRC, there were syslog issues in 12.04, and while I'd implemented whatever fix was reccommended at the time, I haven't looked at my logs since the upgrade.) This is a desk top system originally from System 76 - i.e. built for linux - that's also running a bunch of server software (postfix, apache, ...) I was not (knowingly) running anythign unusual at the time - probably Unity, a few shells, firefox, maybe guncash and/or emacs - and all the usual demons. IIRC, I was not at the very latest versions of all software installed - some new versions ahd come out since I upgraded, and I was going to deal with installing them on the weekend. I'm going to hard reboot the system now. I can then gather identifying info. If I have time this AM before work, I'll check for standard things you want in all bugs, and add them. (Right now I'm posting from my Mac laptop ;-)) Last week I upgraded from 12.04 LTS to 14.04 LTS and then immediately to 16.04 LTS. 12.04 was not entirely stable; something was crashing regularly, and the Ubuntu tools make it hard for a user to determine what. The upgrade went moderately well; I now get error messages during system startup (about an unnamed file not being found) and a couple of other bits of flakiness, but I counted it as a success and the system as functional. This morning I tried to wake up my screen, and nothing much happened. I then attempted to ssh to the ubuntu box from another system. This requested my password almost instantly, as normal - but then nothing else happened, and the connection eventually dropped. I conclude that IP and TCP are functional, and it's possible for some processes to respond, but not many. So it's not a complete kernel hang. (In particular, I'm seeing evidence that it's getting beyond things done at interrupt level.) I don't have any debugging aids installed, so I don't believe I can get a kernel crash dump, which is what I'd want if I were debugging this. I *can* potentially retrieve and attach logs, but you'll have to tell me which ones are relevant, and do so before they rollover. (Also, logging will have to be functioning; IIRC, there were syslog issues in 12.04, and while I'd implemented whatever fix was reccommended at the time, I haven't looked at my logs since the upgrade.) This is a desk top system originally from System 76 - i.e. built for linux - that's also running a bunch of server software (postfix, apache, ...) I was not (knowingly) running anythign unusual at the time - probably Unity, a few shells, firefox, maybe guncash and/or emacs - and all the usual demons. IIRC, I was not at the very latest versions of all software installed - some new versions ahd come out since I upgraded, and I was going to deal with installing them on the weekend. I'm going to hard reboot the system now. I can then gather identifying info. If I have time this AM before work, I'll check for standard things you want in all bugs, and add them. (Right now I'm posting from my Mac laptop ;-)) --- ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: arlie 2507 F.... pulseaudio /dev/snd/controlC0: arlie 2507 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=e206b01d-6cec-4b56-b469-25b106536f09 InstallationDate: Installed on 2012-04-26 (1811 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) MachineType: System76, Inc. Wild Dog Performance NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-72-generic root=UUID=96551326-e461-4071-ab9c-0e81ad7015d7 ro quiet splash ProcVersionSignature: Ubuntu 4.4.0-72.93-generic 4.4.49 RelatedPackageVersions: linux-restricted-modules-4.4.0-72-generic N/A linux-backports-modules-4.4.0-72-generic N/A linux-firmware 1.157.8 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no Tags: xenial Uname: Linux 4.4.0-72-generic x86_64 UpgradeStatus: Upgraded to xenial on 2017-03-31 (11 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/24/2012 dmi.bios.vendor: Intel Corp. dmi.bios.version: KCH7710H.86A.0069.2012.0224.1825 dmi.board.name: DH77KC dmi.board.vendor: Intel Corporation dmi.board.version: AAG39641-400 dmi.chassis.type: 3 dmi.chassis.vendor: System76, Inc. dmi.chassis.version: WilP9 dmi.modalias: dmi:bvnIntelCorp.:bvrKCH7710H.86A.0069.2012.0224.1825:bd02/24/2012:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp9:rvnIntelCorporation:rnDH77KC:rvrAAG39641-400:cvnSystem76,Inc.:ct3:cvrWilP9: dmi.product.name: Wild Dog Performance dmi.product.version: wilp9 dmi.sys.vendor: System76, Inc.
2017-04-12 04:49:27 Arlie Stephens attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860526/+files/AlsaInfo.txt
2017-04-12 04:49:29 Arlie Stephens attachment added CRDA.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860527/+files/CRDA.txt
2017-04-12 04:49:32 Arlie Stephens attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860528/+files/CurrentDmesg.txt
2017-04-12 04:49:33 Arlie Stephens attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860529/+files/IwConfig.txt
2017-04-12 04:49:36 Arlie Stephens attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860530/+files/JournalErrors.txt
2017-04-12 04:49:38 Arlie Stephens attachment added Lspci.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860531/+files/Lspci.txt
2017-04-12 04:49:40 Arlie Stephens attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860532/+files/Lsusb.txt
2017-04-12 04:49:42 Arlie Stephens attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860533/+files/ProcCpuinfo.txt
2017-04-12 04:49:44 Arlie Stephens attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860534/+files/ProcEnviron.txt
2017-04-12 04:49:46 Arlie Stephens attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860535/+files/ProcInterrupts.txt
2017-04-12 04:49:47 Arlie Stephens attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860536/+files/ProcModules.txt
2017-04-12 04:49:50 Arlie Stephens attachment added PulseList.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860537/+files/PulseList.txt
2017-04-12 04:49:56 Arlie Stephens attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860538/+files/UdevDb.txt
2017-04-12 04:50:00 Arlie Stephens attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1680502/+attachment/4860539/+files/WifiSyslog.txt
2017-04-12 13:04:37 Joseph Salisbury linux (Ubuntu): importance Undecided High
2017-04-12 13:06:27 Joseph Salisbury nominated for series Ubuntu Xenial
2017-04-12 13:06:27 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2017-04-12 13:06:33 Joseph Salisbury linux (Ubuntu Xenial): importance Undecided High
2017-04-12 13:06:36 Joseph Salisbury linux (Ubuntu Xenial): status New Incomplete
2017-04-12 13:06:45 Joseph Salisbury tags apport-collected bot-comment xenial apport-collected bot-comment kernel-da-key xenial
2017-07-03 04:18:21 Launchpad Janitor linux (Ubuntu Xenial): status Incomplete Expired
2017-07-03 04:18:24 Launchpad Janitor linux (Ubuntu): status Incomplete Expired