Bluetooth not enabling

[Kamran Azmat]

i m using hp probook 6460b and i am unbale to enable my bluetooth. i have tried everything i can find on google and http://askubuntu.com.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50 [modified: boot/vmlinuz-4.4.0-31-generic]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kamran 3333 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Mar 10 20:37:29 2017
HibernationDevice: RESUME=UUID=4c928787-6e98-4d4c-9712-faabc24813da
InstallationDate: Installed on 2017-03-09 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 003: ID 0461:4dc7 Primax Electronics, Ltd
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP ProBook 6460b
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=e339ab8f-1d8f-44ed-bba2-a8e950cdbe55 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-31-generic N/A
 linux-backports-modules-4.4.0-31-generic N/A
 linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/26/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCE Ver. F.08
dmi.board.name: 161D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.45
dmi.chassis.asset.tag: CNU14903Y9
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCEVer.F.08:bd08/26/2011:svnHewlett-Packard:pnHPProBook6460b:pvrA0001D02:rvnHewlett-Packard:rn161D:rvrKBCVersion97.45:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6460b
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11-rc1/

[Kai-Heng Feng (kaihengfeng)]

Is the bluetooth a USB device?
At least it's not listed in your USB devices.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu Xenial) because there has been no activity for 60 days.]