Activity log for bug #1653162

Date Who What changed Old value New value Message
2016-12-29 19:04:45 Jon Schewe bug added bug
2016-12-29 19:04:45 Jon Schewe attachment added The version information, note that this is with the 3.13.0 kernel https://bugs.launchpad.net/bugs/1653162/+attachment/4797943/+files/version.log
2016-12-29 19:05:22 Jon Schewe attachment added lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653162/+attachment/4797944/+files/lspci-vnvn.log
2016-12-29 19:30:11 Brad Figg linux (Ubuntu): status New Incomplete
2016-12-29 20:01:42 Jon Schewe tags apport-collected xenial
2016-12-29 20:01:44 Jon Schewe description I have a Dell PowerEdge 1800 with Dell CERC 1.5/6ch RAID controller in it. Everything worked fine under Ubuntu 14.04.1. When I upgraded to 16.04.1 the system won't boot. It can't find the root filesystem. I see errors about host adapter dead on the screen many times. This is with kernel 4.4.0-57 and with 4.8.0-32. When I switch back to kernel 3.13.0-105 the system boots just fine. I have mptbios 5.06.04. The CERC card says bios version 4.1-0 [Build 7403] When booting into the ercovery kernel I'm getting error messages about host adapter dead. Eventually I get a message: "aacraid: aac_fib_send: first asynchronous command timed out. Usually a result of a PCI interrupt routing problem update moher board BIOS or consider utilizing one of the SAFE mode kernel options (acpi, apic etc)" Using kernel parameter "intel_iommu=on" doesn't help. This was suggested on a post that I saw about these errors. Booting with "noapic" didn't help. Booting with "noapic noacpi" didn't help. I've also tried the dkms modules from Adaptec and that doesn't seem to help either. I can't figure out how to upgrade the firmware or BIOS on the system from Ubuntu either. This may be related to this bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552551?comments=all I have a Dell PowerEdge 1800 with Dell CERC 1.5/6ch RAID controller in it. Everything worked fine under Ubuntu 14.04.1. When I upgraded to 16.04.1 the system won't boot. It can't find the root filesystem. I see errors about host adapter dead on the screen many times. This is with kernel 4.4.0-57 and with 4.8.0-32. When I switch back to kernel 3.13.0-105 the system boots just fine. I have mptbios 5.06.04. The CERC card says bios version 4.1-0 [Build 7403] When booting into the ercovery kernel I'm getting error messages about host adapter dead. Eventually I get a message: "aacraid: aac_fib_send: first asynchronous command timed out. Usually a result of a PCI interrupt routing problem update moher board BIOS or consider utilizing one of the SAFE mode kernel options (acpi, apic etc)" Using kernel parameter "intel_iommu=on" doesn't help. This was suggested on a post that I saw about these errors. Booting with "noapic" didn't help. Booting with "noapic noacpi" didn't help. I've also tried the dkms modules from Adaptec and that doesn't seem to help either. I can't figure out how to upgrade the firmware or BIOS on the system from Ubuntu either. This may be related to this bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552551?comments=all --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=beec17b5-eac8-4e94-ac99-65b63c428b77 InstallationDate: Installed on 2014-02-24 (1039 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) IwConfig: eth1 no wireless extensions. lo no wireless extensions. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Dell Computer Corporation PowerEdge 1800 Package: linux (not installed) ProcEnviron: TERM=screen PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-105-generic root=UUID=83e1b87e-adb9-4798-a6e0-18d401c91a4a ro nosplash noplymouth ProcVersionSignature: Ubuntu 3.13.0-105.152-generic 3.13.11-ckt39 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-105-generic N/A linux-backports-modules-3.13.0-105-generic N/A linux-firmware 1.157.6 RfKill: Tags: xenial Uname: Linux 3.13.0-105-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-12-25 (3 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/01/2004 dmi.bios.vendor: Dell Computer Corporation dmi.bios.version: A00 dmi.board.name: 0X7500 dmi.board.vendor: Dell Computer Corporation dmi.board.version: A00 dmi.chassis.type: 17 dmi.chassis.vendor: Dell Computer Corporation dmi.modalias: dmi:bvnDellComputerCorporation:bvrA00:bd09/01/2004:svnDellComputerCorporation:pnPowerEdge1800:pvr:rvnDellComputerCorporation:rn0X7500:rvrA00:cvnDellComputerCorporation:ct17:cvr: dmi.product.name: PowerEdge 1800 dmi.sys.vendor: Dell Computer Corporation
2016-12-29 20:01:45 Jon Schewe attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797962/+files/AlsaInfo.txt
2016-12-29 20:01:47 Jon Schewe attachment added CRDA.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797963/+files/CRDA.txt
2016-12-29 20:01:50 Jon Schewe attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797964/+files/CurrentDmesg.txt
2016-12-29 20:01:52 Jon Schewe attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797965/+files/JournalErrors.txt
2016-12-29 20:01:54 Jon Schewe attachment added Lspci.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797966/+files/Lspci.txt
2016-12-29 20:01:57 Jon Schewe attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797967/+files/ProcCpuinfo.txt
2016-12-29 20:01:58 Jon Schewe attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797968/+files/ProcInterrupts.txt
2016-12-29 20:02:00 Jon Schewe attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797969/+files/ProcModules.txt
2016-12-29 20:02:02 Jon Schewe attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797970/+files/UdevDb.txt
2016-12-29 20:02:05 Jon Schewe attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1653162/+attachment/4797971/+files/WifiSyslog.txt
2016-12-29 20:03:05 Jon Schewe linux (Ubuntu): status Incomplete Confirmed
2016-12-30 01:14:17 penalvch tags apport-collected xenial apport-collected bios-outdated-a07 xenial
2016-12-30 01:16:55 penalvch linux (Ubuntu): importance Undecided Low
2016-12-30 01:16:55 penalvch linux (Ubuntu): status Confirmed Incomplete
2017-01-03 17:32:43 Jon Schewe linux (Ubuntu): status Incomplete Confirmed
2017-01-04 20:56:29 penalvch tags apport-collected bios-outdated-a07 xenial apport-collected latest-bios-a07 latest-firmware xenial
2017-01-04 20:56:58 penalvch attachment removed lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653162/+attachment/4797944/+files/lspci-vnvn.log
2017-01-04 20:57:07 penalvch linux (Ubuntu): importance Low Medium
2017-01-04 20:57:07 penalvch linux (Ubuntu): status Confirmed Incomplete
2017-01-04 21:32:39 Joseph Salisbury tags apport-collected latest-bios-a07 latest-firmware xenial apport-collected kernel-da-key latest-bios-a07 latest-firmware xenial
2017-01-04 21:33:26 Joseph Salisbury linux (Ubuntu): importance Medium High
2017-01-19 15:32:51 Jon Schewe tags apport-collected kernel-da-key latest-bios-a07 latest-firmware xenial apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-da-key latest-bios-a07 latest-firmware xenial
2017-01-19 19:35:44 Joseph Salisbury linux (Ubuntu): importance High Critical
2017-01-19 19:35:52 Joseph Salisbury nominated for series Ubuntu Xenial
2017-01-19 19:35:52 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2017-01-19 19:36:07 Joseph Salisbury linux (Ubuntu Xenial): status New Incomplete
2017-01-19 19:36:09 Joseph Salisbury linux (Ubuntu Xenial): importance Undecided Critical
2017-01-19 19:36:16 Joseph Salisbury nominated for series Ubuntu Yakkety
2017-01-19 19:36:16 Joseph Salisbury bug task added linux (Ubuntu Yakkety)
2017-01-19 19:36:23 Joseph Salisbury linux (Ubuntu Yakkety): status New Triaged
2017-01-19 19:36:26 Joseph Salisbury linux (Ubuntu Xenial): status Incomplete Triaged
2017-01-19 19:36:28 Joseph Salisbury linux (Ubuntu): status Incomplete Triaged
2017-01-19 19:36:31 Joseph Salisbury linux (Ubuntu Yakkety): importance Undecided Critical
2017-01-19 19:36:34 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2017-01-19 19:36:37 Joseph Salisbury linux (Ubuntu Xenial): assignee Joseph Salisbury (jsalisbury)
2017-01-19 19:36:40 Joseph Salisbury linux (Ubuntu Yakkety): assignee Joseph Salisbury (jsalisbury)
2017-01-19 19:38:19 Joseph Salisbury tags apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-da-key latest-bios-a07 latest-firmware xenial apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-key latest-bios-a07 latest-firmware xenial
2017-02-06 16:34:20 Joseph Salisbury tags apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-key latest-bios-a07 latest-firmware xenial apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-da-key latest-bios-a07 latest-firmware xenial
2017-03-17 17:48:26 Joseph Salisbury linux (Ubuntu): status Triaged Incomplete
2017-03-17 17:48:29 Joseph Salisbury linux (Ubuntu Xenial): status Triaged Incomplete
2017-03-17 17:48:31 Joseph Salisbury linux (Ubuntu Yakkety): status Triaged Incomplete
2017-04-18 13:29:20 Jan Kellermann bug added subscriber Jan Kellermann
2017-05-30 19:58:28 penalvch removed subscriber Christopher M. Penalver
2017-07-26 15:20:47 Andy Whitcroft linux (Ubuntu Yakkety): status Incomplete Won't Fix
2018-08-29 07:02:56 Tiffany bug added subscriber Tiffany
2018-10-03 14:24:09 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2018-10-03 14:24:12 Joseph Salisbury linux (Ubuntu Xenial): assignee Joseph Salisbury (jsalisbury)
2018-10-03 14:24:16 Joseph Salisbury linux (Ubuntu Yakkety): assignee Joseph Salisbury (jsalisbury)
2018-10-03 14:24:20 Joseph Salisbury linux (Ubuntu Xenial): status Incomplete Invalid
2018-10-03 14:24:24 Joseph Salisbury linux (Ubuntu): status Incomplete Invalid
2019-07-24 20:16:54 Brad Figg tags apport-collected ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-da-key latest-bios-a07 latest-firmware xenial apport-collected cscc ernel-bug-exists-upstream-4.10-rc4 kernel-bug-exists-upstream kernel-da-key latest-bios-a07 latest-firmware xenial
2019-07-25 01:24:58 Jon Schewe removed subscriber Jon Schewe