After kernel update Kubuntu won't start

Bug #1610937 reported by Keeper-Andrew
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
High
Unassigned
Xenial
Fix Released
High
Unassigned

Bug Description

I have Kubuntu 14.04

# uname -a
Linux keep 3.13.0-88-generic #135-Ubuntu SMP Wed Jun 8 21:10:42 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
# lsb_release -rd
Description: Ubuntu 14.04.5 LTS
Release: 14.04

I can't boot on latest versions of linux kernels provided for Kubuntu 14.04. Kubuntu shows "Kubuntu" boot logo and PC completely does not responds at all for a long time until hardware reboot. The last version which I can boot is 3.13.0-88-generic. Next versions: 3.13.0-91-generic and 3.13.0-92-generic has this trouble.

I wanted to update to Kubuntu 16.04 but I'm afraid that I will not able to boot with latest kernels. From another side I'm not sure that problem exactly in kernel.

I'm ready to provide any additional information.
---
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: keeper 2692 F.... pulseaudio
 /dev/snd/controlC0: keeper 2692 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-15 (785 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.1)
IwConfig:
 eth2 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7885
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-88-generic root=UUID=d798fea4-40dc-4a26-86eb-da196d49ad0f ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-88.135-generic 3.13.11-ckt39
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-88-generic N/A
 linux-backports-modules-3.13.0-88-generic N/A
 linux-firmware 1.127.22
RfKill:

Tags: trusty
Uname: Linux 3.13.0-88-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lp lpadmin plugdev sambashare sudo sys
_MarkForUpload: True
dmi.bios.date: 03/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P.00
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X99A RAIDER (MS-7885)
dmi.board.vendor: MSI
dmi.board.version: 5.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 5.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP.00:bd03/20/2015:svnMSI:pnMS-7885:pvr5.0:rvnMSI:rnX99ARAIDER(MS-7885):rvr5.0:cvnMSI:ct3:cvr5.0:
dmi.product.name: MS-7885
dmi.product.version: 5.0
dmi.sys.vendor: MSI

Revision history for this message
Steve Langasek (vorlon) wrote :

You reported this bug against the 'shim' package. 3.13.0-92-generic is the first version of the kernel for trusty that introduces a new module signing enforcement policy; so this could have been related to shim, but you also report that 3.13.0-91-generic did not boot for you, and that version did not include the module signing enforcement policy. Reassigning to the kernel.

affects: shim (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1610937

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : BootDmesg.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : CRDA.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : Lspci.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : Lsusb.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : ProcEnviron.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : ProcModules.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : PulseList.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : UdevDb.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : UdevLog.txt

apport information

Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream stable kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.16

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote :

With kernel 4.4 i don't see my problem.

Everything works well except mounting encryptfs to home folder - it not mounted on boot. I think it's another kind of problem.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-fixed-upstream
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

The proposed Xenial kernel is now based on 4.4.16 and available in the -proposed repository. Would it be possible for you to test this latest kernel and post back if it resolves this bug?
See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed.

Thank you in advance!

Changed in linux (Ubuntu Xenial):
status: New → Confirmed
importance: Undecided → High
Revision history for this message
Keeper-Andrew (keeper-andrew-0) wrote :

Xenial kernel (4.4.16) completely resolved this bug.

Changed in linux (Ubuntu):
assignee: nobody → Joseph Salisbury (jsalisbury)
Changed in linux (Ubuntu Xenial):
assignee: nobody → Joseph Salisbury (jsalisbury)
status: Confirmed → Fix Committed
Changed in linux (Ubuntu):
status: Confirmed → Fix Committed
Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu Xenial):
status: Fix Committed → Fix Released
Changed in linux (Ubuntu):
status: Fix Committed → Fix Released
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