All Kernels since 4.2.8 result in a black screen on boot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
High
|
Unassigned | ||
Xenial |
Expired
|
High
|
Unassigned |
Bug Description
When I install Ubuntu 16.04 on my computer the screen goes blank at login. I can blindly login and it boots but I cannot use the display (external monitor through HDMI).
I've looked online for an answer to this issue but could not find a solution. However, many people report this issue in forums with the 4.4x kernel.
On my main computer, I upgraded from 14.04 to 16.04.1. On this computer I was able to switch back to the 3.13 kernel which *does work*.
On the same computer, if I use a 16.04 live CD, it does the same thing. The screen goes blank.
UEFI may be part of the issue as well. I have it disabled in bios (set to legacy mode) but when I first boot, it seems to go into UEFI mode first and then, after rebooting with <ctrl><alt><delete> it shows me the list of kernels. I can select the kernel from there but if I use a 4.4x kernel, it blanks out at encryption passphrase screen.
There are also people with similar issues on AskUbuntu.
Here's some basic HW info. If you require more, please ask.
sudo lshw | head
zbox
description: Notebook
product: ZBOX-ID18 (NA)
vendor: ZOTAC
version: XX
serial: GXXXX211XXXXX
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=NA sku=NA uuid=00020003-
*-core
sudo lshw -C display
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
resources: irq:45 memory:
lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 16.04
HibernationDevice: #RESUME=
InstallationDate: Installed on 2014-07-23 (743 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
MachineType: ZOTAC ZBOX-ID18
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.157.2
RfKill:
StagingDrivers: rts5139
Tags: xenial staging
Uname: Linux 3.13.0-92-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-07-31 (3 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/13/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B211P011
dmi.board.
dmi.board.name: ZBOX-ID18
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: NA
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: ZBOX-ID18
dmi.product.
dmi.sys.vendor: ZOTAC
summary: |
- Kernel 4.4x results in blackscreen - Intel Ivybridge + Kernels 4.3-4.8 result in blackscreen - Intel Ivybridge |
description: | updated |
Changed in linux (Ubuntu): | |
status: | In Progress → Incomplete |
Changed in linux (Ubuntu Xenial): | |
status: | In Progress → Incomplete |
Changed in linux (Ubuntu): | |
assignee: | Joseph Salisbury (jsalisbury) → nobody |
Changed in linux (Ubuntu Xenial): | |
assignee: | Joseph Salisbury (jsalisbury) → nobody |
Refiling against the kernel for the kernel team to assess whether they can fix or help with this problem.