Activity log for bug #1561830

Date Who What changed Old value New value Message
2016-03-25 03:58:29 Stephen Worthington bug added bug
2016-03-25 03:58:29 Stephen Worthington attachment added logs.tar.gz https://bugs.launchpad.net/bugs/1561830/+attachment/4610679/+files/logs.tar.gz
2016-03-25 04:29:39 Ubuntu Foundations Team Bug Bot tags bot-comment
2016-03-25 05:36:00 Stephen Worthington affects ubuntu linux (Ubuntu)
2016-03-25 06:00:59 Brad Figg linux (Ubuntu): status New Incomplete
2016-03-25 08:59:55 Stephen Worthington tags bot-comment apport-collected bot-comment xenial
2016-03-25 08:59:57 Stephen Worthington description I have an old PC I use for testing new operating systems. It has previously had Ubuntu 15.10 installed and working. The motherboard is an Asus M2NPV-VM, with Nvidia nForce 430 chipset and Nvidia GeForce 6150 GPU. I have installed an Nvidia GT220 card to use for more modern video support. When I attempt to install Ubuntu 16.04 beta (daily xenial-desktop-amd64.iso file downloaded 24/03/2016 18:17), it starts to write to the hard disk (Samsung HD103UJ), and after a short time the install got lots of disk write errors in kern.log. After the errors, the disk was unable to be read either, with "fdisk -l /dev/sda" failing to read a sector, where it had worked before starting the install. Unplugging the SATA cable to the drive and plugging it in again made the drive work again (on /dev/sdc), but another attempt to install failed with the same write errors. I noticed that the log had swap write errors also, so I rebooted the install DVD again, and this time did a "swapoff -a" command before attempting to install, but got the same errors again. So I found my Ubuntu 15.10 install DVD and tried a new install from that, which worked just fine. On rebooting with my 16.04 daily DVD, I again did "swapoff -a" so that the DVD based system would run normally, then tried mounting the EXT4 system partition I had just installed using the 15.10 install DVD. That worked, so I tried dd commands to do test writes to that partition. The following commands worked: dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=10k dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=100k but when I did this command: dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=1000k after a while errors started appearing in kern.log, just as with the attempts to install 16.04. It appears that with sustained write activity, the errors will start and then the drive will become unusable until it is unplugged and plugged in again. I have attached the kern.log and syslog files from the 15.10 install that worked, and the 16.04 install attempt that failed. The first error message appears to be this: ata3: EH in SWNCQ mode,QC:qc_active 0x1FFF sactive 0x1FFF ata3: SWNCQ:qc_active 0x1 defer_bits 0x1FFE last_issue_tag 0x0 dhfis 0x1 dmafis 0x0 sdbfis 0x0 which leads me to suspect a problem with the handling of the SATA controller's interrupts. I have an old PC I use for testing new operating systems. It has previously had Ubuntu 15.10 installed and working. The motherboard is an Asus M2NPV-VM, with Nvidia nForce 430 chipset and Nvidia GeForce 6150 GPU. I have installed an Nvidia GT220 card to use for more modern video support. When I attempt to install Ubuntu 16.04 beta (daily xenial-desktop-amd64.iso file downloaded 24/03/2016 18:17), it starts to write to the hard disk (Samsung HD103UJ), and after a short time the install got lots of disk write errors in kern.log. After the errors, the disk was unable to be read either, with "fdisk -l /dev/sda" failing to read a sector, where it had worked before starting the install. Unplugging the SATA cable to the drive and plugging it in again made the drive work again (on /dev/sdc), but another attempt to install failed with the same write errors. I noticed that the log had swap write errors also, so I rebooted the install DVD again, and this time did a "swapoff -a" command before attempting to install, but got the same errors again. So I found my Ubuntu 15.10 install DVD and tried a new install from that, which worked just fine. On rebooting with my 16.04 daily DVD, I again did "swapoff -a" so that the DVD based system would run normally, then tried mounting the EXT4 system partition I had just installed using the 15.10 install DVD. That worked, so I tried dd commands to do test writes to that partition. The following commands worked: dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=10k dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=100k but when I did this command: dd if=/dev/zero of=/mnt/sda8/tmp/output bs=8k count=1000k after a while errors started appearing in kern.log, just as with the attempts to install 16.04. It appears that with sustained write activity, the errors will start and then the drive will become unusable until it is unplugged and plugged in again. I have attached the kern.log and syslog files from the 15.10 install that worked, and the 16.04 install attempt that failed. The first error message appears to be this: ata3: EH in SWNCQ mode,QC:qc_active 0x1FFF sactive 0x1FFF ata3: SWNCQ:qc_active 0x1 defer_bits 0x1FFE last_issue_tag 0x0 dhfis 0x1 dmafis 0x0 sdbfis 0x0 which leads me to suspect a problem with the handling of the SATA controller's interrupts. --- ApportVersion: 2.20-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2233 F.... pulseaudio /dev/snd/controlC1: ubuntu 2233 F.... pulseaudio CasperVersion: 1.368 DistroRelease: Ubuntu 16.04 IwConfig: enp0s20 no wireless extensions. lo no wireless extensions. enp2s9 no wireless extensions. LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 0458:0118 KYE Systems Corp. (Mouse Systems) Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: System manufacturer System Product Name Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --- ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-15-generic N/A linux-backports-modules-4.4.0-15-generic N/A linux-firmware 1.157 RfKill: Tags: xenial Uname: Linux 4.4.0-15-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 08/07/2008 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS M2NPV-VM ACPI BIOS Revision 1401 dmi.board.name: M2NPV-VM dmi.board.vendor: ASUSTek Computer INC. dmi.board.version: 1.xx dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NPV-VMACPIBIOSRevision1401:bd08/07/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTekComputerINC.:rnM2NPV-VM:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer
2016-03-25 08:59:58 Stephen Worthington attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610888/+files/AlsaInfo.txt
2016-03-25 09:00:00 Stephen Worthington attachment added CRDA.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610889/+files/CRDA.txt
2016-03-25 09:00:02 Stephen Worthington attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610890/+files/CurrentDmesg.txt
2016-03-25 09:00:06 Stephen Worthington attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610891/+files/JournalErrors.txt
2016-03-25 09:00:08 Stephen Worthington attachment added Lspci.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610892/+files/Lspci.txt
2016-03-25 09:00:10 Stephen Worthington attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610893/+files/ProcCpuinfo.txt
2016-03-25 09:00:12 Stephen Worthington attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610894/+files/ProcInterrupts.txt
2016-03-25 09:00:14 Stephen Worthington attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610895/+files/ProcModules.txt
2016-03-25 09:00:17 Stephen Worthington attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610896/+files/UdevDb.txt
2016-03-25 09:00:20 Stephen Worthington attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1561830/+attachment/4610897/+files/WifiSyslog.txt
2016-03-25 09:12:20 Stephen Worthington linux (Ubuntu): status Incomplete Confirmed
2016-03-28 16:55:17 Joseph Salisbury linux (Ubuntu): importance Undecided High
2016-03-28 16:56:32 Joseph Salisbury tags apport-collected bot-comment xenial apport-collected bot-comment kernel-da-key xenial
2016-04-04 03:04:25 Stephen Worthington attachment added kern.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1561830/+attachment/4622463/+files/kern.log
2016-05-04 16:59:52 Joseph Salisbury nominated for series Ubuntu Xenial
2016-05-04 16:59:52 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2016-05-04 17:00:00 Joseph Salisbury linux (Ubuntu Xenial): status New Confirmed
2016-05-04 17:00:01 Joseph Salisbury linux (Ubuntu Xenial): importance Undecided High
2016-05-04 17:00:09 Joseph Salisbury tags apport-collected bot-comment kernel-da-key xenial apport-collected bot-comment kernel-da-key performing-bisect xenial
2016-05-16 17:12:20 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2016-05-16 17:12:22 Joseph Salisbury linux (Ubuntu Xenial): assignee Joseph Salisbury (jsalisbury)
2016-05-16 17:12:28 Joseph Salisbury linux (Ubuntu): status Confirmed In Progress
2016-05-16 17:12:31 Joseph Salisbury linux (Ubuntu Xenial): status Confirmed In Progress
2019-01-09 16:39:48 Joseph Salisbury linux (Ubuntu Xenial): assignee Joseph Salisbury (jsalisbury)
2019-01-09 16:39:50 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2019-07-24 20:55:54 Brad Figg tags apport-collected bot-comment kernel-da-key performing-bisect xenial apport-collected bot-comment cscc kernel-da-key performing-bisect xenial