Activity log for bug #1798833

Date Who What changed Old value New value Message
2018-10-19 14:45:21 Diego Remolina bug added bug
2018-10-19 14:55:12 Thadeu Lima de Souza Cascardo bug task added linux-hwe (Ubuntu)
2018-10-19 14:55:20 Thadeu Lima de Souza Cascardo nominated for series Ubuntu Xenial
2018-10-19 14:55:20 Thadeu Lima de Souza Cascardo bug task added linux-hwe (Ubuntu Xenial)
2018-10-19 14:55:20 Thadeu Lima de Souza Cascardo bug task added linux-meta-hwe (Ubuntu Xenial)
2018-10-19 14:55:29 Thadeu Lima de Souza Cascardo linux-meta-hwe (Ubuntu): status New Invalid
2018-10-19 14:55:39 Thadeu Lima de Souza Cascardo bug task added linux (Ubuntu)
2018-10-19 14:55:46 Thadeu Lima de Souza Cascardo nominated for series Ubuntu Bionic
2018-10-19 14:55:46 Thadeu Lima de Souza Cascardo bug task added linux (Ubuntu Bionic)
2018-10-19 14:55:46 Thadeu Lima de Souza Cascardo bug task added linux-hwe (Ubuntu Bionic)
2018-10-19 14:55:46 Thadeu Lima de Souza Cascardo bug task added linux-meta-hwe (Ubuntu Bionic)
2018-10-19 14:55:57 Thadeu Lima de Souza Cascardo linux (Ubuntu Xenial): status New Invalid
2018-10-19 14:56:01 Thadeu Lima de Souza Cascardo linux-hwe (Ubuntu Bionic): status New Invalid
2018-10-19 14:56:06 Thadeu Lima de Souza Cascardo linux-meta-hwe (Ubuntu Xenial): status New Invalid
2018-10-19 14:56:09 Thadeu Lima de Souza Cascardo linux-meta-hwe (Ubuntu Bionic): status New Invalid
2018-10-19 15:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-10-19 15:00:08 Ubuntu Kernel Bot linux (Ubuntu Bionic): status New Incomplete
2018-10-19 15:00:09 Ubuntu Kernel Bot tags amd64 apport-bug xenial amd64 apport-bug bionic xenial
2018-10-23 11:00:29 Diego Remolina tags amd64 apport-bug bionic xenial amd64 apport-bug apport-collected bionic xenial
2018-10-23 11:00:30 Diego Remolina description On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards, installing any kernels above, but not including 4.15.0-20, break the network connectivity of the machine. Latest kernel where network card works: linux-image-4.15.0-20-generic 4.15.0-20.21~16.04.1 amd64 Signed kernel image generic Tested kernels where network card breaks: 4.15.0-22 4.15.0-33 4.15.0-36 # lspci -nn -d ::0200 00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:15bb] (rev 10) BIOS Information Vendor: Dell Inc. Version: 1.2.14 Release Date: 09/06/2018 To reproduce the issue: 1. Install any kernel starting on 4.15.0-22 or above 2. Boot the machine with the new kernel 3. ping the gateway (pings are in the sub 1ms range) 4. Attempt to do things that use the network, i.e. apt update or scp, etc. It may take a minute or so before things get hung, i.e. you will see apt update progress stop and the transfer rate drop down to just a few kb/s or simply say stalled. 4. Now ping the gateway again and you will see 1-5s pings, dropped packets 5. At this point network is no longer usable ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-generic-hwe-16.04 (not installed) ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CurrentDesktop: Unity Date: Fri Oct 19 10:35:08 2018 InstallationDate: Installed on 2016-08-25 (784 days ago) InstallationMedia: It ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-hwe UpgradeStatus: No upgrade log present (probably fresh install) On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards, installing any kernels above, but not including 4.15.0-20, break the network connectivity of the machine. Latest kernel where network card works: linux-image-4.15.0-20-generic 4.15.0-20.21~16.04.1 amd64 Signed kernel image generic Tested kernels where network card breaks: 4.15.0-22 4.15.0-33 4.15.0-36 # lspci -nn -d ::0200 00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:15bb] (rev 10) BIOS Information Vendor: Dell Inc. Version: 1.2.14 Release Date: 09/06/2018 To reproduce the issue: 1. Install any kernel starting on 4.15.0-22 or above 2. Boot the machine with the new kernel 3. ping the gateway (pings are in the sub 1ms range) 4. Attempt to do things that use the network, i.e. apt update or scp, etc. It may take a minute or so before things get hung, i.e. you will see apt update progress stop and the transfer rate drop down to just a few kb/s or simply say stalled. 4. Now ping the gateway again and you will see 1-5s pings, dropped packets 5. At this point network is no longer usable ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-generic-hwe-16.04 (not installed) ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CurrentDesktop: Unity Date: Fri Oct 19 10:35:08 2018 InstallationDate: Installed on 2016-08-25 (784 days ago) InstallationMedia: It ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-hwe UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=726e9457-64eb-4ea3-9304-30bf6c37b9de InstallationDate: Installed on 2016-08-25 (788 days ago) InstallationMedia: It IwConfig: lo no wireless extensions. enx00e112002c6f no wireless extensions. eno1 no wireless extensions. MachineType: Dell Inc. OptiPlex 7060 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/aevg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial xenial Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/06/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.14 dmi.board.name: 04MFRM dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.14:bd09/06/2018:svnDellInc.:pnOptiPlex7060:pvr:rvnDellInc.:rn04MFRM:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: OptiPlex dmi.product.name: OptiPlex 7060 dmi.sys.vendor: Dell Inc.
2018-10-23 11:00:31 Diego Remolina attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204472/+files/AlsaInfo.txt
2018-10-23 11:00:33 Diego Remolina attachment added CRDA.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204473/+files/CRDA.txt
2018-10-23 11:00:34 Diego Remolina attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204474/+files/CurrentDmesg.txt
2018-10-23 11:00:35 Diego Remolina attachment added Lspci.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204475/+files/Lspci.txt
2018-10-23 11:00:37 Diego Remolina attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204476/+files/Lsusb.txt
2018-10-23 11:00:38 Diego Remolina attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204477/+files/ProcCpuinfo.txt
2018-10-23 11:00:39 Diego Remolina attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204478/+files/ProcCpuinfoMinimal.txt
2018-10-23 11:00:40 Diego Remolina attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204479/+files/ProcInterrupts.txt
2018-10-23 11:00:41 Diego Remolina attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204480/+files/ProcModules.txt
2018-10-23 11:00:43 Diego Remolina attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204481/+files/UdevDb.txt
2018-10-23 11:00:46 Diego Remolina attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1798833/+attachment/5204482/+files/WifiSyslog.txt