Activity log for bug #1745740

Date Who What changed Old value New value Message
2018-01-27 13:47:58 Taihsiang Ho bug added bug
2018-01-27 13:47:58 Taihsiang Ho attachment added Selection_001.png https://bugs.launchpad.net/bugs/1745740/+attachment/5044008/+files/Selection_001.png
2018-01-27 13:49:02 Taihsiang Ho description [Description] After updating from 4.4.0-111 to the latest 4.4.0-112, the system with enabled BIOS SecureBoot mode will fail to boot because of "Operating System Loading signature not found in SecureBoot database" prompted by BIOS (See the attachment picture) [Steps to Reproduce] 1. Prepare a system installed with 16.04.1 and enabled BIOS SecureBoot mode. 2. Update the system (over the Update manager GUI or "apt-get dist-upgrade") 3. Reboot the system to make the update effective. [Expected Result] The system gets ready to use after reboot. [Actual Result] The system stops at the BIOS stage with the prompted message "Operating System Loading signature not found in SecureBoot database" prompted by BIOS (See the attachment picture) [Reproducible Systems] So far I reproduced this issue on the following machine: CID 201410-15915 - Dell XPS 13 9343 CID 201610-25147 - Dell OptiPlex 7450 AIO (potential candidate[1]) - CID 201610-25144 - Dell Precision 5520 (potential candidate) - CID 201606-22338 - Dell XPS 13 9360 [1] "potential candidate" means the system failed to boot after system update but have not identified it was encountered the same issue. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-112-generic 4.4.0-112.135 ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98 Uname: Linux 4.4.0-112-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tai271828 1742 F.... pulseaudio /dev/snd/controlC1: tai271828 1742 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jan 27 21:28:25 2018 HibernationDevice: RESUME=UUID=f182f469-555b-4f5d-b3df-c77ccc5d60c8 InstallationDate: Installed on 2017-03-01 (332 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. XPS 13 9343 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-112-generic.efi.signed root=UUID=d464a83f-1802-468f-bf5c-6c2eb6be441b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-112-generic N/A linux-backports-modules-4.4.0-112-generic N/A linux-firmware 1.157.16 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0144PA dmi.board.vendor: Dell Inc. dmi.board.version: X04 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. [Description] After updating from 4.4.0-111 to the latest 4.4.0-112, the system with enabled BIOS SecureBoot mode will fail to boot because of "Operating System Loading signature not found in SecureBoot database" prompted by BIOS (See the attachment picture) [Steps to Reproduce] 1. Prepare a system installed with 16.04.1 and enabled BIOS SecureBoot mode. 2. Update the system (over the Update manager GUI or "apt-get dist-upgrade") 3. Reboot the system to make the update effective. [Expected Result] The system gets ready to use after reboot. [Actual Result] The system stops at the BIOS stage with the prompted message "Operating System Loading signature not found in SecureBoot database" prompted by BIOS (See the attachment picture) [Reproducible Systems] So far I reproduced this issue on the following machine: CID 201410-15915 - Dell XPS 13 9343 CID 201610-25147 - Dell OptiPlex 7450 AIO (potential candidate[1]) - CID 201610-25144 - Dell Precision 5520 (potential candidate) - CID 201606-22338 - Dell XPS 13 9360 [1] "potential candidate" means the system failed to boot after system update but have not identified it was encountered the same issue. ------------------------------------------------------------------ ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-112-generic 4.4.0-112.135 ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98 Uname: Linux 4.4.0-112-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: tai271828 1742 F.... pulseaudio  /dev/snd/controlC1: tai271828 1742 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jan 27 21:28:25 2018 HibernationDevice: RESUME=UUID=f182f469-555b-4f5d-b3df-c77ccc5d60c8 InstallationDate: Installed on 2017-03-01 (332 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. XPS 13 9343 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-112-generic.efi.signed root=UUID=d464a83f-1802-468f-bf5c-6c2eb6be441b ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-4.4.0-112-generic N/A  linux-backports-modules-4.4.0-112-generic N/A  linux-firmware 1.157.16 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0144PA dmi.board.vendor: Dell Inc. dmi.board.version: X04 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc.
2018-01-27 14:00:08 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2018-01-29 15:07:18 Joseph Salisbury linux (Ubuntu): importance Undecided High
2018-01-29 15:07:43 Joseph Salisbury tags 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug oem-sru tpe-lab xenial 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug kernel-key oem-sru pti tpe-lab xenial
2018-01-29 15:09:43 Joseph Salisbury nominated for series Ubuntu Xenial
2018-01-29 15:09:43 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2018-01-29 15:09:49 Joseph Salisbury linux (Ubuntu Xenial): status New Triaged
2018-01-29 15:09:53 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2018-01-29 15:09:55 Joseph Salisbury linux (Ubuntu Xenial): importance Undecided High
2018-01-29 15:21:13 Joseph Salisbury bug task added grub2 (Ubuntu)
2018-03-21 20:06:28 Joseph Salisbury linux (Ubuntu): status Triaged Incomplete
2018-03-21 20:06:31 Joseph Salisbury linux (Ubuntu Xenial): status Triaged Incomplete
2018-03-21 20:06:40 Joseph Salisbury tags 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug kernel-key oem-sru pti tpe-lab xenial 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug kernel-da-key oem-sru pti tpe-lab xenial
2018-10-03 12:45:16 Mathieu Trudel-Lapierre grub2 (Ubuntu): status New Incomplete
2019-04-22 15:56:00 Terry Rudd bug added subscriber Terry Rudd
2019-07-24 20:21:33 Brad Figg tags 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug kernel-da-key oem-sru pti tpe-lab xenial 201410-15915 201606-22338 201610-25144 201610-25147 amd64 apport-bug cscc kernel-da-key oem-sru pti tpe-lab xenial
2024-06-18 09:13:43 Mate Kukri grub2 (Ubuntu): status Incomplete Won't Fix
2024-06-18 09:13:46 Mate Kukri linux (Ubuntu): status Incomplete Won't Fix
2024-06-18 09:13:52 Mate Kukri linux (Ubuntu Xenial): status Incomplete Won't Fix
2024-06-18 09:13:54 Mate Kukri grub2 (Ubuntu Xenial): status New Won't Fix