Activity log for bug #1498667

Date Who What changed Old value New value Message
2015-09-22 21:50:10 Robert Ancell bug added bug
2015-09-22 21:50:40 Robert Ancell description Sometime in the last month or so my touchscreen stopped working on my Toshiba P50W. The dmesg log shows it constantly reconnecting to it: [ 556.407964] usb 1-4: new full-speed USB device number 119 using xhci_hcd [ 556.538341] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.538347] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.538349] usb 1-4: Product: Touchscreen [ 556.538351] usb 1-4: Manufacturer: ELAN [ 556.538505] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 556.547788] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A1/input/input2374 [ 556.600478] hid-multitouch 0003:04F3:0381.04A1: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 556.600584] usb 1-4: USB disconnect, device number 119 [ 556.860456] usb 1-4: new full-speed USB device number 120 using xhci_hcd [ 556.990494] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.990500] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.990503] usb 1-4: Product: Touchscreen [ 556.990506] usb 1-4: Manufacturer: ELAN [ 556.990755] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 557.001248] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A2/input/input2376 [ 557.002517] hid-multitouch 0003:04F3:0381.04A2: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 557.013831] usb 1-4: USB disconnect, device number 120 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-11-generic 4.2.0-11.13 ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1 Uname: Linux 4.2.0-11-generic x86_64 ApportVersion: 2.18.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bob 2041 F.... pulseaudio /dev/snd/controlC0: bob 2041 F.... pulseaudio CurrentDesktop: Unity Date: Wed Sep 23 09:46:25 2015 HibernationDevice: RESUME=UUID=5033984a-21af-482d-a1fd-c075e818cd12 InstallationDate: Installed on 2013-12-26 (635 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: TOSHIBA Satellite P50W-B ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-11-generic root=UUID=885f0f10-b818-4eb4-8ff4-d067e16bef2f ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.2.0-11-generic N/A linux-backports-modules-4.2.0-11-generic N/A linux-firmware 1.148 SourcePackage: linux UpgradeStatus: Upgraded to wily on 2013-12-26 (635 days ago) dmi.bios.date: 08/08/2014 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.40 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis ManuFacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr1.40:bd08/08/2014:svnTOSHIBA:pnSatelliteP50W-B:pvrPSVP2A-00F002:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite P50W-B dmi.product.version: PSVP2A-00F002 dmi.sys.vendor: TOSHIBA Sometime in the last month or so my touchscreen stopped working on my Toshiba P50W. The dmesg log shows it constantly reconnecting to it: [ 556.407964] usb 1-4: new full-speed USB device number 119 using xhci_hcd [ 556.538341] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.538347] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.538349] usb 1-4: Product: Touchscreen [ 556.538351] usb 1-4: Manufacturer: ELAN [ 556.538505] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 556.547788] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A1/input/input2374 [ 556.600478] hid-multitouch 0003:04F3:0381.04A1: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 556.600584] usb 1-4: USB disconnect, device number 119 [ 556.860456] usb 1-4: new full-speed USB device number 120 using xhci_hcd [ 556.990494] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381 [ 556.990500] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0 [ 556.990503] usb 1-4: Product: Touchscreen [ 556.990506] usb 1-4: Manufacturer: ELAN [ 556.990755] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes [ 557.001248] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A2/input/input2376 [ 557.002517] hid-multitouch 0003:04F3:0381.04A2: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0 [ 557.013831] usb 1-4: USB disconnect, device number 120 ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-11-generic 4.2.0-11.13 ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1 Uname: Linux 4.2.0-11-generic x86_64 ApportVersion: 2.18.1-0ubuntu1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: bob 2041 F.... pulseaudio  /dev/snd/controlC0: bob 2041 F.... pulseaudio CurrentDesktop: Unity Date: Wed Sep 23 09:46:25 2015 HibernationDevice: RESUME=UUID=5033984a-21af-482d-a1fd-c075e818cd12 InstallationDate: Installed on 2013-12-26 (635 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: TOSHIBA Satellite P50W-B ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-11-generic root=UUID=885f0f10-b818-4eb4-8ff4-d067e16bef2f ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-4.2.0-11-generic N/A  linux-backports-modules-4.2.0-11-generic N/A  linux-firmware 1.148 SourcePackage: linux UpgradeStatus: Upgraded to wily on 2013-12-26 (635 days ago) dmi.bios.date: 08/08/2014 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.40 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Type2 - Board Vendor Name1 dmi.board.version: Type2 - Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis ManuFacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDECorp.:bvr1.40:bd08/08/2014:svnTOSHIBA:pnSatelliteP50W-B:pvrPSVP2A-00F002:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite P50W-B dmi.product.version: PSVP2A-00F002 dmi.sys.vendor: TOSHIBA
2015-09-22 22:00:10 Brad Figg linux (Ubuntu): status New Confirmed
2015-09-23 10:41:24 Christopher M. Penalver tags amd64 apport-bug package-from-proposed wily amd64 apport-bug bios-outdated-1.60 package-from-proposed wily
2015-09-23 10:42:45 Christopher M. Penalver linux (Ubuntu): importance Undecided Low
2015-09-23 10:42:45 Christopher M. Penalver linux (Ubuntu): status Confirmed Incomplete
2015-09-23 10:43:24 Christopher M. Penalver summary Touchscreen no longer working on Toshiba P50W [Toshiba P50W-B00F] Touchscreen no longer working
2015-10-06 01:25:29 Christopher M. Penalver bug added subscriber George Jones
2015-12-08 04:17:40 Launchpad Janitor linux (Ubuntu): status Incomplete Expired
2015-12-10 01:39:34 Robert Ancell linux (Ubuntu): status Expired New
2015-12-10 02:00:13 Brad Figg linux (Ubuntu): status New Confirmed
2016-02-16 16:28:27 Joseph Salisbury linux (Ubuntu): importance Low Medium
2016-02-16 16:29:56 Joseph Salisbury tags amd64 apport-bug bios-outdated-1.60 package-from-proposed wily amd64 apport-bug bios-outdated-1.60 kernel-da-key package-from-proposed wily
2016-02-16 17:02:19 Joseph Salisbury linux (Ubuntu): assignee Joseph Salisbury (jsalisbury)
2016-02-17 16:25:51 Robert Ancell tags amd64 apport-bug bios-outdated-1.60 kernel-da-key package-from-proposed wily amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed wily
2016-02-17 21:40:57 Joseph Salisbury nominated for series Ubuntu Wily
2016-02-17 21:40:57 Joseph Salisbury bug task added linux (Ubuntu Wily)
2016-02-17 23:13:46 Joseph Salisbury nominated for series Ubuntu Xenial
2016-02-17 23:13:46 Joseph Salisbury bug task added linux (Ubuntu Xenial)
2016-02-17 23:13:53 Joseph Salisbury linux (Ubuntu Xenial): status Confirmed In Progress
2016-02-17 23:13:57 Joseph Salisbury linux (Ubuntu Wily): status New Incomplete
2016-02-17 23:14:00 Joseph Salisbury linux (Ubuntu Wily): importance Undecided Medium
2016-02-17 23:14:02 Joseph Salisbury linux (Ubuntu Wily): assignee Joseph Salisbury (jsalisbury)
2016-02-18 20:00:56 Joseph Salisbury linux (Ubuntu Wily): status Incomplete In Progress
2016-05-13 16:05:24 Joseph Salisbury nominated for series Ubuntu Yakkety
2016-05-13 16:05:24 Joseph Salisbury bug task added linux (Ubuntu Yakkety)
2016-06-13 01:26:53 Jarett bug added subscriber Jarett
2016-07-05 14:40:49 Joseph Salisbury attachment added 0001-usb-quirks-Add-no-lpm-quirk-for-Elan-Microelectronic.patch https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1498667/+attachment/4695904/+files/0001-usb-quirks-Add-no-lpm-quirk-for-Elan-Microelectronic.patch
2016-07-05 16:25:22 Ubuntu Foundations Team Bug Bot tags amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed wily amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed patch wily
2016-07-05 16:25:24 Ubuntu Foundations Team Bug Bot bug added subscriber Joseph Salisbury
2016-07-07 21:21:01 Kamal Mostafa linux (Ubuntu Wily): status In Progress Fix Committed
2016-07-07 21:21:05 Kamal Mostafa linux (Ubuntu Xenial): status In Progress Fix Committed
2016-07-07 21:21:12 Kamal Mostafa linux (Ubuntu Yakkety): status In Progress Fix Committed
2016-07-11 15:07:11 Kamal Mostafa linux (Ubuntu Wily): status Fix Committed Won't Fix
2016-07-25 21:31:15 Launchpad Janitor linux (Ubuntu Yakkety): status Fix Committed Fix Released
2016-07-25 21:31:15 Launchpad Janitor cve linked 2016-3135
2016-07-25 21:31:15 Launchpad Janitor cve linked 2016-4440
2016-07-25 21:31:15 Launchpad Janitor cve linked 2016-4470
2016-07-25 21:31:15 Launchpad Janitor cve linked 2016-4794
2016-07-25 21:31:15 Launchpad Janitor cve linked 2016-5243
2016-07-28 15:34:59 Seth Forshee tags amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed patch wily amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed patch verification-needed-xenial wily
2016-08-08 15:58:20 Launchpad Janitor linux (Ubuntu Xenial): status Fix Committed Fix Released
2016-08-08 15:58:40 Launchpad Janitor linux (Ubuntu Xenial): status Fix Committed Fix Released
2016-08-09 00:06:42 Robert Ancell tags amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed patch verification-needed-xenial wily amd64 apport-bug bios-outdated-1.60 kernel-bug-exists-upstream kernel-da-key package-from-proposed patch verification-done-xenial wily