Installation at 5/7 Progress, Can't Dismiss Message Box with "??? ???"

Bug #1299408 reported by Jeffrey Walton
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned
Trusty
Confirmed
Undecided
Unassigned

Bug Description

I'm trying to install 14.04 Final Beta on an old Dell 4550.

The image is http://mirrors.usinternet.com/ubuntu/releases//trusty/ubuntu-14.04-beta2-desktop-i386.iso.

The old Dell has a Intel P4 2.0GHz, 2.0 GB memory.

The one thing that might complicate this is a Silicon Image PCI-X Sata II controller. There is no IDE harddrive; rather, there are a coupe of SATA II drives in a mirrored configuration.

At 5/7 progress dots, I'm presented with a message box that I can't dismiss. The title of the message box is "??? ????", and the text of the message box is "??? ???".

Image of the screen is attached.

Revision history for this message
Jeffrey Walton (noloader) wrote :
Revision history for this message
Jeffrey Walton (noloader) wrote :

I just tried with 13.10. I got nearly the same result.

The result of 13.10 differed in that I *could* dismiss the same message box after it was presented. With 14.04, I could not dismiss the message box (even with multiple clicks).

On 13.10, once the message box was dismissed, the "Time Zone" step abruptly changed/rewound to "Installation Type". However, I could not get beyond installation type. It seems the SATA II controller (with chip SIL3124-2) confused the setup program at that step. Eventually, it just hung (too much knob turning, I suppose).

It appears I was able to install Ubuntu 12.04 on this machine. I say that because the "Installation Type" screen picked up the old Ubuntu 12.04 and the device mapper. So 12.04 worked, and something broke before or at 13.10.

Unfortunately, I cannot use 12.04 any longer because something is blown out. I only get a black screen after booting (and the black screen is not a command prompt). Its like the Xorg or whatever controls video is broken (hence the reason I'm trying to install a newer version of Ubuntu).

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1299408/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Jeffrey Walton (noloader) wrote :

Added to kernel package per http://wiki.ubuntu.com/Bugs/FindRightPackage.

I still don't see how to mark this against 14.04.

affects: ubuntu → ubiquity (Ubuntu)
tags: added: trusty
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu Trusty):
status: New → Confirmed
Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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