Ubuntu
linux package

BUG: unable to handle kernel NULL pointer dereference at 0000000000000050

Trusty (14.04)
Bug #1306804

Bug #1306804 reported by Alastair Carey on 2014-04-11

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	John Johansen
	Trusty	Confirmed	Medium	John Johansen

Bug Description

Happens most logins. "A system problem has been detected" message box appears immediately on log in to gnome shell. Currently running 3.10, but it's been happening since at least 3.8.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
NonfreeKernelModules: fglrx
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alastair 2777 F.... pulseaudio
/dev/snd/controlC0: alastair 2777 F.... pulseaudio
/dev/snd/seq: timidity 1648 F.... timidity
Date: Fri Apr 11 21:28:50 2014
DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at location RIP: 0010:location location apparmor_inode_getattr+0xf/0x50
Failure: oops
HibernationDevice: RESUME=UUID=77f13ddf-9be1-422a-a595-144a3de9e919
InstallationDate: Installed on 2012-04-30 (711 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Advent Centurion CPQ9104
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=fb1dc97f-95a7-4354-82e8-65a25dcc4474 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
SourcePackage: linux
StagingDrivers: zram
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000050
UpgradeStatus: Upgraded to trusty on 2014-04-09 (2 days ago)
dmi.bios.date: 09/25/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A7VMX-K
dmi.board.vendor: FOXCONN
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd09/25/2009:svnAdvent:pnCenturionCPQ9104:pvrToBeFilledByO.E.M.:rvnFOXCONN:rnA7VMX-K:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Centurion CPQ9104
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: Advent

Tags:

Revision history for this message

Alastair Carey (alastair-carey) wrote on 2014-04-11:

AlsaInfo.txt Edit (38.0 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (59.1 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (578 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (22.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (813 bytes, text/plain; charset="utf-8")
OopsText.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (155.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (324.3 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (249.2 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2014-04-11

tags:

removed: need-duplicate-check

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-04-11: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

John Johansen (jjohansen) wrote on 2014-04-13:

Can you please install and try the following test kernel and verify that it fixes this issue

http://people.canonical.com/~jj/linux-image-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb
http://people.canonical.com/~jj/linux-image-extra-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb

Tim Gardner (timg-tpi) on 2014-04-14

Changed in linux (Ubuntu Trusty):
assignee:	nobody → John Johansen (jjohansen)

Revision history for this message

Alastair Carey (alastair-carey) wrote on 2014-04-14: Re: [Bug 1306804] Re: BUG: unable to handle kernel NULL pointer dereference at 0000000000000050

Download full text (3.5 KiB)

Many thanks. Both packages installed, but no change in behaviour
unfortunately. Cheers A.

On Mon, Apr 14, 2014 at 12:02 AM, John Johansen <<email address hidden>
> wrote:

> Can you please install and try the following test kernel and verify that
> it fixes this issue
>
>
> http://people.canonical.com/~jj/linux-image-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb
>
> http://people.canonical.com/~jj/linux-image-extra-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1306804
>
> Title:
> BUG: unable to handle kernel NULL pointer dereference at
> 0000000000000050
>
> Status in “linux” package in Ubuntu:
> Confirmed
> Status in “linux” source package in Trusty:
> Confirmed
>
> Bug description:
> Happens most logins. "A system problem has been detected" message box
> appears immediately on log in to gnome shell. Currently running 3.10,
> but it's been happening since at least 3.8.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-23-generic 3.13.0-23.45
> ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
> Uname: Linux 3.13.0-23-generic x86_64
> NonfreeKernelModules: fglrx
> Annotation: Your system might become unstable now and might need to be
> restarted.
> ApportVersion: 2.14.1-0ubuntu1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: alastair 2777 F.... pulseaudio
> /dev/snd/controlC0: alastair 2777 F.... pulseaudio
> /dev/snd/seq: timidity 1648 F.... timidity
> Date: Fri Apr 11 21:28:50 2014
> DuplicateSignature: BUG: unable to handle kernel NULL pointer
> dereference at location RIP: 0010:location location
> apparmor_inode_getattr+0xf/0x50
> Failure: oops
> HibernationDevice: RESUME=UUID=77f13ddf-9be1-422a-a595-144a3de9e919
> InstallationDate: Installed on 2012-04-30 (711 days ago)
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> MachineType: Advent Centurion CPQ9104
> ProcFB: 0 VESA VGA
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic
> root=UUID=fb1dc97f-95a7-4354-82e8-65a25dcc4474 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
> SourcePackage: linux
> StagingDrivers: zram
> Title: BUG: unable to handle kernel NULL pointer dereference at
> 0000000000000050
> UpgradeStatus: Upgraded to trusty on 2014-04-09 (2 days ago)
> dmi.bios.date: 09/25/2009
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 080014
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: A7VMX-K
> dmi.board.vendor: FOXCONN
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080014:bd09/25...

Many thanks. Both packages installed, but no change in behaviour
unfortunately. Cheers A.

On Mon, Apr 14, 2014 at 12:02 AM, John Johansen <john.johansen@canonical.com
> wrote:

> Can you please install and try the following test kernel and verify that
> it fixes this issue
>
>
> http://people.canonical.com/~jj/linux-image-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb
>
> http://people.canonical.com/~jj/linux-image-extra-3.13.0-24-generic_3.13.0-24.46+lp1306804_amd64.deb
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1306804
>
> Title:
>   BUG: unable to handle kernel NULL pointer dereference at
>   0000000000000050
>
> Status in “linux” package in Ubuntu:
>   Confirmed
> Status in “linux” source package in Trusty:
>   Confirmed
>
> Bug description:
>   Happens most logins. "A system problem has been detected" message box
>   appears immediately on log in to gnome shell. Currently running 3.10,
>   but it's been happening since at least 3.8.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-23-generic 3.13.0-23.45
>   ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
>   Uname: Linux 3.13.0-23-generic x86_64
>   NonfreeKernelModules: fglrx
>   Annotation: Your system might become unstable now and might need to be
> restarted.
>   ApportVersion: 2.14.1-0ubuntu1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  alastair   2777 F.... pulseaudio
>    /dev/snd/controlC0:  alastair   2777 F.... pulseaudio
>    /dev/snd/seq:        timidity   1648 F.... timidity
>   Date: Fri Apr 11 21:28:50 2014
>   DuplicateSignature: BUG: unable to handle kernel NULL pointer
> dereference at location RIP: 0010:location  location
> apparmor_inode_getattr+0xf/0x50
>   Failure: oops
>   HibernationDevice: RESUME=UUID=77f13ddf-9be1-422a-a595-144a3de9e919
>   InstallationDate: Installed on 2012-04-30 (711 days ago)
>   InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
>   MachineType: Advent Centurion CPQ9104
>   ProcFB: 0 VESA VGA
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic
> root=UUID=fb1dc97f-95a7-4354-82e8-65a25dcc4474 ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
>   SourcePackage: linux
>   StagingDrivers: zram
>   Title: BUG: unable to handle kernel NULL pointer dereference at
> 0000000000000050
>   UpgradeStatus: Upgraded to trusty on 2014-04-09 (2 days ago)
>   dmi.bios.date: 09/25/2009
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 080014
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: A7VMX-K
>   dmi.board.vendor: FOXCONN
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: To Be Filled By O.E.M.
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr080014:bd09/25/2009:svnAdvent:pnCenturionCPQ9104:pvrToBeFilledByO.E.M.:rvnFOXCONN:rnA7VMX-K:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
>   dmi.product.name: Centurion CPQ9104
>   dmi.product.version: To Be Filled By O.E.M.
>   dmi.sys.vendor: Advent
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1306804/+subscriptions
>

Joseph Salisbury (jsalisbury) on 2014-04-15

Changed in linux (Ubuntu Trusty):
importance:	Undecided → Medium

Revision history for this message

John Johansen (jjohansen) wrote on 2014-04-16:

Alastair,

thankyou for testing. Can you please install and test
http://people.canonical.com/~jj/linux-image-3.13.0-24-generic_3.13.0-24.46+lp1306804v2_amd64.deb
http://people.canonical.com/~jj/linux-image-extra-3.13.0-24-generic_3.13.0-24.46+lp1306804v2_amd64.deb

If this one oops can you please attach the dmesg log. This kernel contains extra debug output that will trigger if there is an oops.

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BUG: unable to handle kernel NULL pointer dereference at 0000000000000050

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