[Dell xps 13 9333] kernel panic when booting live usb

Bug #1292251 reported by Hans Fredrik Furholt on 2014-03-13
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
High
Unassigned
Trusty
High
Unassigned

Bug Description

I'm getting a kernel panic when I try to boot the latest daily image. It did work a couple of days ago(can't remember exact date, but I would guess 9th or 10th of March). I've tried booting it as UEFI and legacy mode, with the same result. I attached an image of the error.

This is the 64-bit daily image of ubuntu 14.04 (trusty-desktop-amd64.iso )

00:00.0 Host bridge [0600]: Intel Corporation Haswell-ULT DRAM Controller [8086:0a04] (rev 09)
 Subsystem: Dell Device [1028:060a]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: [e0] Vendor Specific Information: Len=0c <?>

00:02.0 VGA compatible controller [0300]: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Dell Device [1028:060a]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 59
 Region 0: Memory at f0000000 (64-bit, non-prefetchable) [size=4M]
 Region 2: Memory at e0000000 (64-bit, prefetchable) [size=256M]
 Region 4: I/O ports at 3000 [size=64]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
  Address: fee0c00c Data: 4169
 Capabilities: [d0] Power Management version 2
  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [a4] PCI Advanced Features
  AFCap: TP+ FLR+
  AFCtrl: FLR-
  AFStatus: TP-
 Kernel driver in use: i915
 Kernel modules: i915_hsw

00:03.0 Audio device [0403]: Intel Corporation Device [8086:0a0c] (rev 09)
 Subsystem: Dell Device [1028:060a]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 60
 Region 0: Memory at f0510000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit-
  Address: fee0100c Data: 4171
 Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 unlimited
   ExtTag- RBE- FLReset+
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
  LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
   ClockPM- Surprise- LLActRep- BwNot-
  LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd-hda-intel

00:14.0 USB controller [0c03]: Intel Corporation Lynx Point-LP USB xHCI HC [8086:9c31] (rev 04) (prog-if 30 [XHCI])
 Subsystem: Dell Device [1028:060a]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 56
 Region 0: Memory at f0500000 (64-bit, non-prefetchable) [size=64K]
 Capabilities: [70] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
  Address: 00000000fee0300c Data: 4149
 Kernel driver in use: xhci_hcd

00:16.0 Communication controller [0780]: Intel Corporation Lynx Point-LP HECI #0 [8086:9c3a] (rev 04)
 Subsystem: Dell Device [1028:060a]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 11
 Region 0: Memory at f0519000 (64-bit, non-prefetchable) [size=32]
 Capabilities: [50] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [8c] MSI: Enable- Count=1/1 Maskable- 64bit+
  Address: 0000000000000000 Data: 0000

00:1b.0 Audio device [0403]: Intel Corporation Lynx Point-LP HD Audio Controller [8086:9c20] (rev 04)
 Subsystem: Dell Device [1028:060a]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 61
 Region 0: Memory at f0514000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
  Address: 00000000fee0100c Data: 4181
 Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE- FLReset+
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
   ClockPM- Surprise- LLActRep- BwNot-
  LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
 Capabilities: [100 v1] Virtual Channel
  Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
  Arb: Fixed- WRR32- WRR64- WRR128-
  Ctrl: ArbSelect=Fixed
  Status: InProgress-
  VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
   Status: NegoPending- InProgress-
  VC1: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable- ID=2 ArbSelect=Fixed TC/VC=04
   Status: NegoPending- InProgress-
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd-hda-intel

00:1c.0 PCI bridge [0604]: Intel Corporation Lynx Point-LP PCI Express Root Port 1 [8086:9c10] (rev e4) (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
 Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Capabilities: [40] Express (v2) Root Port (Slot-), MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #1, Speed 5GT/s, Width x1, ASPM L0s L1, Latency L0 <1us, L1 <4us
   ClockPM- Surprise- LLActRep+ BwNot+
  LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
  RootCap: CRSVisible-
  RootSta: PME ReqID 0000, PMEStatus- PMEPending-
  DevCap2: Completion Timeout: Range ABC, TimeoutDis+ ARIFwd-
  DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- ARIFwd-
  LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -3.5dB
 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
  Address: 00000000 Data: 0000
 Capabilities: [90] Subsystem: Dell Device [1028:060a]
 Capabilities: [a0] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1c.2 PCI bridge [0604]: Intel Corporation Lynx Point-LP PCI Express Root Port 3 [8086:9c14] (rev e4) (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
 Memory behind bridge: f0400000-f04fffff
 Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #3, Speed 5GT/s, Width x1, ASPM L0s L1, Latency L0 <512ns, L1 <16us
   ClockPM- Surprise- LLActRep+ BwNot+
  LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk+
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive+ BWMgmt+ ABWMgmt-
  SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise-
   Slot #2, PowerLimit 10.000W; Interlock- NoCompl+
  SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg-
   Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
  SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
   Changed: MRL- PresDet- LinkState+
  RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible-
  RootCap: CRSVisible-
  RootSta: PME ReqID 0000, PMEStatus- PMEPending-
  DevCap2: Completion Timeout: Range ABC, TimeoutDis+ ARIFwd-
  DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- ARIFwd-
  LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -3.5dB
 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
  Address: 00000000 Data: 0000
 Capabilities: [90] Subsystem: Dell Device [1028:060a]
 Capabilities: [a0] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [100 v0] #00
 Capabilities: [200 v1] #1e
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1f.0 ISA bridge [0601]: Intel Corporation Lynx Point-LP LPC Controller [8086:9c43] (rev 04)
 Subsystem: Dell Device [1028:060a]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: [e0] Vendor Specific Information: Len=0c <?>

00:1f.2 SATA controller [0106]: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] [8086:9c03] (rev 04) (prog-if 01 [AHCI 1.0])
 Subsystem: Dell Device [1028:060a]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 57
 Region 0: I/O ports at 3088 [size=8]
 Region 1: I/O ports at 3094 [size=4]
 Region 2: I/O ports at 3080 [size=8]
 Region 3: I/O ports at 3090 [size=4]
 Region 4: I/O ports at 3060 [size=32]
 Region 5: Memory at f051c000 (32-bit, non-prefetchable) [size=2K]
 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
  Address: fee0100c Data: 4159
 Capabilities: [70] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
  Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [a8] SATA HBA v1.0 BAR4 Offset=00000004
 Kernel driver in use: ahci
 Kernel modules: ahci

00:1f.3 SMBus [0c05]: Intel Corporation Lynx Point-LP SMBus Controller [8086:9c22] (rev 04)
 Subsystem: Dell Device [1028:060a]
 Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Interrupt: pin C routed to IRQ 10
 Region 0: Memory at f0518000 (64-bit, non-prefetchable) [size=256]
 Region 4: I/O ports at efa0 [size=32]
 Kernel modules: i2c-i801

02:00.0 Network controller [0280]: Intel Corporation Wireless 7260 [8086:08b1] (rev 6b)
 Subsystem: Intel Corporation Dual Band Wireless-AC 7260 [8086:c470]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 58
 Region 0: Memory at f0400000 (64-bit, non-prefetchable) [size=8K]
 Capabilities: [c8] Power Management version 3
  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
  Address: 00000000fee0100c Data: 4161
 Capabilities: [40] Express (v2) Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 unlimited
   ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd+ ExtTag- PhantFunc- AuxPwr+ NoSnoop+ FLReset-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr+ TransPend-
  LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 <4us, L1 <32us
   ClockPM+ Surprise- LLActRep- BwNot-
  LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk+
   ExtSynch- ClockPM+ AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  DevCap2: Completion Timeout: Range B, TimeoutDis+
  DevCtl2: Completion Timeout: 16ms to 55ms, TimeoutDis-
  LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -3.5dB
 Capabilities: [100 v1] Advanced Error Reporting
  UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
  CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
  CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
  AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn-
 Capabilities: [140 v1] Device Serial Number 5c-51-4f-ff-ff-7c-23-f6
 Capabilities: [14c v1] Latency Tolerance Reporting
  Max snoop latency: 71680ns
  Max no snoop latency: 71680ns
 Capabilities: [154 v1] Vendor Specific Information: ID=cafe Rev=1 Len=014 <?>
 Kernel driver in use: iwlwifi
 Kernel modules: iwlwifi

Hans Fredrik Furholt (hansffu) wrote :

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1292251

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Hans Fredrik Furholt (hansffu) wrote :

This happens during boot, so I can not access the terminal to provide logs

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
Joseph Salisbury (jsalisbury) wrote :

Can you follow the "Boot options" instructions on the following wiki to enable additional output on boot:

https://wiki.ubuntu.com/DebuggingKernelBoot

As mentioned on the wiki, it would be great if you can attach a log file which may have captured any messages you see. If you are unable to capture a log file, a digital photo will work just as well. As a last resort you can even copy messages down by hand.

tags: added: kernel-da-key trusty
Joseph Salisbury (jsalisbury) wrote :

Also, do you have a prior version of Ubuntu on the system that boots? If so, can you install the 3.13.16.36 kernel and see if it also has the issue? It can be downloaded from:
https://launchpad.net/ubuntu/+source/linux/3.13.0-16.36/+build/5659610

If 3.13.0-16.36 does in fact boot, can you then try 3.13.0-17.37 and confirm it does not boot? It can be downloaded from:
https://launchpad.net/ubuntu/+source/linux/3.13.0-17.37/+build/5800060

For both these kernels, you need to install both the linux-image and linux-image-extra .deb packages.

Thanks in advance!

tags: added: kernel-key needs-bisect
Hans Fredrik Furholt (hansffu) wrote :

I've attached a picture of the log as described in the link you gave me.

Regarding installing the newer kernel on my installed system: It should be easily reversible if it doesn't work, right? As I use this computer daily, I don't want to break my current install. Ubuntu 12.04 was pre-installed by DELL if that matters

Joseph Salisbury (jsalisbury) wrote :

Yes, you can always boot a prior kernel, but selecting it from the GRUB menu. Hold down (right) SHIFT to display the GRUB menu during boot. In certain cases, pressing the ESC key may also display the menu.

tags: removed: kernel-key
Hans Fredrik Furholt (hansffu) wrote :

I was able to start both kernels with 12.04. I could also start todays daily image (20140318) from a live-usb. So I guess it's resolved for now. I'll check out images reguraly until release in case it would break again.

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm if this bug is still present. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-request-3.13.0-24.46
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