Here is a new version of the python file: (It runs now). import os, re, os.path, sys, platform import apport.packaging import apport.hookutils from glob import glob from apport.hookutils import command_output, attach_root_command_outputs, attach_file, attach_file_if_exists, command_available """ IBM Power System related information """ def add_copy_spec(report,path): for file in os.listdir(path): attach_file(report,file,key="test") def add_info(report,ui): arch = platform.machine() if arch in [ "ppc64", "ppc64le"]: print("Processing query for power architecture %s" %arch) else: return try: print("try") with open('/proc/cpuinfo', 'r') as fp: contents = fp.read() ispSeries = "pSeries" in contents isPowerNV = "PowerNV" in contents isPowerKVM = "emulated by qemu" in contents print("got flags ispSeries/isPowerNV/isPowerKVM: ", ispSeries, isPowerNV, isPowerKVM, end="\n" ) except IOError: print("Error") ispSeries = False isPowerNV = False isPowerKVM = False if ispSeries or isPowerNV: print("Processing pSeries or PowerNV") add_copy_spec(report,"/proc/device-tree/") attach_file(report, '/proc/misc', 'ProcMisc') attach_file(report, '/proc/locks', 'ProcLocks') attach_file(report, '/proc/loadavg', 'ProcLoadAvg') attach_file(report, '/proc/swaps', 'ProcSwaps') attach_file(report, '/proc/version', 'ProcVersion') report['cpu_smt'] = command_output(['ppc64_cpu', '--smt']) report['cpu_cores'] = command_output(['ppc64_cpu', '--cores-present']) report['cpu_coreson'] = command_output(['ppc64_cpu', '--cores-on']) # To be executed as root attach_root_command_outputs(report, { 'cpu_runmode': 'ppc64_cpu --run-mode', 'cpu_freq': 'ppc64_cpu --frequency', 'cpu_dscr': 'ppc64_cpu --dscr' }) attach_file_if_exists(report,"/var/log/platform") #add_copy_spec(report,"/dev/nvram") if ispSeries and not isPowerKVM: print("Processing pSeries addons") attach_file(report, '/proc/ppc64/lparcfg', 'ProcLparCfg') attach_file(report, '/proc/ppc64/eeh', 'ProcEeh') attach_file(report, '/proc/ppc64/systemcfg', 'ProcSystemCfg') report['lscfg_vp'] = command_output(['lscfg', '-vp']) report['lsmcode'] = command_output(['lsmcode', '-A']) report['bootlist'] = command_output(['bootlist', '-m', 'both', '-r']) report['lparstat'] = command_output(['lparstat', '-i']) if command_available('lsvpd'): report['lsvpd'] = command_output(['lsvpd', '--debug']) if command_available('lsvio'): report['lsvio'] = command_output(['lsvio', '-des']) if command_available('servicelog'): report['servicelog_dump'] = command_output(['servicelog', '--dump']) if command_available('servicelog_notify'): report['servicelo_list'] = command_output(['servicelog_notify', '--list']) if command_available('usysattn'): report['usysattn'] = command_output(['usysattn']) if command_available('usysident'): report['usysident'] = command_output(['usysident']) if command_available('serv_config'): report['serv_config'] = command_output(['serv_config', '-l']) if isPowerNV: add_copy_spec(report,"/proc/ppc64/")