Suspend does not work (again) in Gnome-shell

[Antoine-terracol]

In Quantal, clicking suspend in the user menu does nothing. The bug has previously been reported (see bug #1057960), but since it has been marked as fixed I'm opening a new one because the bug has reappeared.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: gnome-shell 3.6.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic i686
ApportVersion: 2.6.1-0ubuntu1
Architecture: i386
Date: Fri Oct 5 22:33:06 2012
GsettingsChanges:
 b'org.gnome.desktop.interface' b'buttons-have-icons' b'true'
 b'org.gnome.desktop.interface' b'clock-show-date' b'true'
 b'org.gnome.desktop.interface' b'menus-have-icons' b'true'
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to quantal on 2012-09-22 (13 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Tim Lunn (darkxst)]

Do you get any error messages when trying to suspend in either of the following log files?

~/.cache/gdm/session.log (if you are running gdm)
~/.xsession-errors (if you are running lightdm)

[Antoine-terracol (antoine-terracol)]

This is what I get in ~/.xsession-errors

     JS ERROR: !!! Exception in callback for signal: activate
    JS ERROR: !!! message = '"this._screenSaverProxy is undefined"'
    JS ERROR: !!! fileName = '"/home/antoine<email address hidden>/extension.js"'
    JS ERROR: !!! lineNumber = '32'
    JS ERROR: !!! stack = '"onSuspendActivate([object Object],[object _private_Clutter_Event])@/home/antoine<email address hidden>/extension.js:32
_emit("activate",[object _private_Clutter_Event])@/usr/share/gjs-1.0/signals.js:124
([object _private_Clutter_Event])@/usr/share/gnome-shell/js/ui/popupMenu.js:113
wrapper([object _private_Clutter_Event])@/usr/share/gjs-1.0/lang.js:204
([object _private_Shell_GenericContainer],[object _private_Clutter_Event])@/usr/share/gnome-shell/js/ui/popupMenu.js:86
wrapper([object _private_Shell_GenericContainer],[object _private_Clutter_Event])@/usr/share/gjs-1.0/lang.js:204
"'

[Jeremy Bícha (jbicha)]

Antoine, do you have a laptop? Does closing the lid work to suspend?

If so, I believe this is a bug in the alternative-status-menu extension and I can duplicate it here.

[Antoine-terracol (antoine-terracol)]

Indeed suspend works when closing the lid. Also, it seems that it is indeed a bug in the alternative-status extension as uninstalling it solves the bug.

[Tim Lunn (darkxst)]

alternative-status-menu needs to be updated to use the screenShield for Lock, I suggest you file a bug report via https://extensions.gnome.org/ for this.

[Tim Lunn (darkxst)]

this has been fixed upstream http://git.gnome.org/browse/gnome-shell-extensions/patch/?id=fa2840aee3b6167b48d67e0df7a5907a838b7790

However, its important to not that this will require a patch similar to Bug 1063110, when adding it to the ubuntu pacakge

[Everaldo Canuto (ecanuto)]

I don't have the suspend button on my menu. Is it normal?

[Jeremy Bícha (jbicha)]

This is fixed for Ubuntu 13.10 Alpha. Someone will need to follow the procedure at https://wiki.ubuntu.com/StableReleaseUpdates to either backport the commit to Ubuntu 12.10 and 13.04 or update gnome-shell-extensions from 3.6.0 to 3.6.2 there.