empathy no longer allows for extended jabber configuration

[Jamie Strandboge]

I have been using Empathy for a longtime, primarily for Jabber to a private network. Recent updates in 12.10 imported my previous settings ok, but I am no longer able to edit those settings because when I click Empathy/Accounts from the global menu, I get the Online Accounts setup, and it doesn't seem to know about my previous setup. Furthermore, if I try to add a jabber account, the account setup is far too limited with only a jabber id and password presented, which prevents me from using empathy with the aforementioned private network.

[Guillaume Desmottes (cassidy)]

Actually, you can create your account using the 'simple' account widget and then change its advanced settings later.

The real bug here is that your account has been migrated to Ubuntu Online Accounts but doesn't appear in the UOA panel.
Which Empathy version are you using? Could you please post the output of 'mc-tool dump' ? (mission-control 5.13.1 needed).

[Jamie Strandboge (jdstrand)]

This is on quantal. Empathy version 3.5.90-0ubuntu4. 'mc-tool dump' has a lot of private information in there. Here is a redacted version for the affected account:
     Account: gabble/jabber/<redacted>_40jabber_2e<redacted>_2ecom1
Display Name: <redacted>@jabber.<redacted>.com
  Normalized: <redacted>@jabber.<redacted>.com
     Enabled: enabled
        Icon: im-jabber
    Connects: only when requested
    Nickname: <redacted>
     Service: jabber

Presences:
   Automatic: available (2) ""
     Current: available (2) ""
   Requested: (2) ""
    Changing: no

        (bool) old-ssl = true
        (bool) require-encryption = true
        (uint) port = 5223
        (bool) register = false
      (string) resource = <redacted>
      (string) account = <redacted>@jabber.<redacted>.com
        (bool) ignore-ssl-errors = true

[Guillaume Desmottes (cassidy)]

The import code has been improved in 3.5.91.1 I'd be interested to see the logs when trying to re-import using this version.

Could you please once 3.5.91.1 has reached Ubuntu:
- Make sure any Empathy account is configured and not empathy process is running (especially empathy-auth-client)
- gsettings set org.gnome.Empathy sanity-cleaning-number 0
- EMPATHY_PERSIST=1 EMPATHY_DEBUG=all G_MESSAGES_DEBUG=all EMPATHY_LOGFILE=/tmp/auth.log /usr/lib/empathy/empathy-auth-client
- Attach /tmp/auth.log

[Jamie Strandboge (jdstrand)]

I did created auth.log using empathy 3.5.92-0ubuntu2.

[Sebastien Bacher (seb128)]

Is that still an issue?

@Guillaume: subscribed you since you asked for a log and I'm not sure you were still watching the bug ;-)

[Guillaume Desmottes (cassidy)]

The import code isn't run in this log. Are you sure you reset the sanity-cleaning-number gsetting key before ?

[Jamie Strandboge (jdstrand)]

$ gsettings set org.gnome.Empathy sanity-cleaning-number 0
$ EMPATHY_PERSIST=1 EMPATHY_DEBUG=all G_MESSAGES_DEBUG=all EMPATHY_LOGFILE=/tmp/auth.log /usr/lib/empathy/empathy-auth-client
...

Attaching new auth.log

[Jamie Strandboge (jdstrand)]

FYI, I can see that I can configure the advanced options after creating the account initially.