| 2012-12-03 15:58:56 |
Steve Magoun |
bug |
|
|
added bug |
| 2012-12-07 14:20:54 |
Steve Magoun |
attachment added |
|
stack trace w/ dbus debug symbols https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3453990/+files/Stacktrace |
|
| 2012-12-07 14:51:08 |
Launchpad Janitor |
cups (Ubuntu): status |
New |
Confirmed |
|
| 2012-12-10 16:41:50 |
Steve Magoun |
attachment added |
|
another stacktrace https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3456394/+files/Stacktrace |
|
| 2012-12-13 16:47:24 |
Till Kamppeter |
cups (Ubuntu): importance |
Undecided |
High |
|
| 2012-12-13 16:47:32 |
Till Kamppeter |
nominated for series |
|
Ubuntu Quantal |
|
| 2012-12-13 16:47:32 |
Till Kamppeter |
bug task added |
|
cups (Ubuntu Quantal) |
|
| 2012-12-13 16:47:42 |
Till Kamppeter |
cups (Ubuntu Quantal): importance |
Undecided |
High |
|
| 2012-12-13 16:47:48 |
Till Kamppeter |
cups (Ubuntu Quantal): status |
New |
Confirmed |
|
| 2012-12-13 16:47:52 |
Till Kamppeter |
cups (Ubuntu Quantal): milestone |
|
quantal-updates |
|
| 2012-12-13 16:48:06 |
Till Kamppeter |
cups (Ubuntu): status |
Confirmed |
Triaged |
|
| 2012-12-13 16:48:45 |
Till Kamppeter |
bug |
|
|
added subscriber Martin Pitt |
| 2012-12-13 17:09:22 |
Till Kamppeter |
attachment added |
|
dirsvc-add-avahi-threaded-poll-lock.patch https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3459235/+files/dirsvc-add-avahi-threaded-poll-lock.patch |
|
| 2012-12-13 17:10:37 |
Till Kamppeter |
cups (Ubuntu): milestone |
|
ubuntu-13.04-feature-freeze |
|
| 2012-12-13 17:10:47 |
Till Kamppeter |
cups (Ubuntu): assignee |
|
Till Kamppeter (till-kamppeter) |
|
| 2012-12-13 17:10:49 |
Till Kamppeter |
cups (Ubuntu Quantal): assignee |
|
Till Kamppeter (till-kamppeter) |
|
| 2012-12-13 18:59:02 |
dtaylor84 |
bug |
|
|
added subscriber dtaylor84 |
| 2012-12-13 20:17:47 |
Ubuntu Foundations Team Bug Bot |
tags |
amd64 apport-bug quantal |
amd64 apport-bug patch quantal |
|
| 2012-12-21 08:58:00 |
Till Kamppeter |
cups (Ubuntu Quantal): status |
Confirmed |
In Progress |
|
| 2012-12-21 09:01:27 |
Till Kamppeter |
attachment added |
|
cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3465196/+files/cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff |
|
| 2012-12-21 09:01:50 |
Till Kamppeter |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2012-12-21 09:14:46 |
Till Kamppeter |
description |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
[IMPACT]
For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report.
[TESTCASE]
Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command
cupsctl --remote-printers
I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command
cupsctl --share-printers
on that computer. Now observe for some days. Probably you will get a crash report once a day.
With the proposed package these crash reports are suppressed. CUPS is still crashing once a day, but Upstart restarts it and no crash report appears. So the system appears to behave normally. The crash is of no harm, it is probably triggered by cron job action during the night and due to Upstart restarting CUPS CUPS is always present. Printing does not trigger the crash, so print jobs are always executed correctly.
[Regression Potential]
None. No change in any executable which could cause a regression. Only disadvantage is that not yet discovered crashes for other reasons do not get visible.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
|
| 2012-12-27 21:32:36 |
Till Kamppeter |
bug task added |
|
cups-filters (Ubuntu) |
|
| 2012-12-27 21:32:46 |
Till Kamppeter |
cups-filters (Ubuntu): status |
New |
Triaged |
|
| 2012-12-27 21:32:56 |
Till Kamppeter |
cups-filters (Ubuntu Quantal): status |
New |
Invalid |
|
| 2012-12-27 21:33:01 |
Till Kamppeter |
cups-filters (Ubuntu): importance |
Undecided |
High |
|
| 2012-12-27 21:33:04 |
Till Kamppeter |
cups-filters (Ubuntu): assignee |
|
Till Kamppeter (till-kamppeter) |
|
| 2012-12-27 21:33:08 |
Till Kamppeter |
cups-filters (Ubuntu): milestone |
|
ubuntu-13.04-feature-freeze |
|
| 2012-12-29 13:15:24 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/raring-proposed/cups |
|
| 2012-12-29 13:42:15 |
Launchpad Janitor |
cups (Ubuntu): status |
Triaged |
Fix Released |
|
| 2012-12-29 13:42:15 |
Launchpad Janitor |
cve linked |
|
2012-5519 |
|
| 2012-12-29 14:14:34 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/raring-proposed/cups-filters |
|
| 2013-01-02 21:26:14 |
Launchpad Janitor |
cups-filters (Ubuntu): status |
Triaged |
Fix Released |
|
| 2013-01-02 21:42:20 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/cups-filters |
|
| 2013-01-12 22:43:45 |
Launchpad Janitor |
branch linked |
|
lp:debian/experimental/cups-filters |
|
| 2013-01-18 22:48:35 |
Till Kamppeter |
attachment added |
|
cups.logrotate https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1086019/+attachment/3488179/+files/cups.logrotate |
|
| 2013-04-19 08:46:10 |
Cedric M |
bug |
|
|
added subscriber Cedric M |
| 2013-04-23 14:17:57 |
Till Kamppeter |
attachment added |
|
cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3651525/+files/cups_1.6.1-0ubuntu11.3_1.6.1-0ubuntu11.4.debdiff |
|
| 2013-04-23 14:22:51 |
Till Kamppeter |
description |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
[IMPACT]
For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report.
[TESTCASE]
Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command
cupsctl --remote-printers
I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command
cupsctl --share-printers
on that computer. Now observe for some days. Probably you will get a crash report once a day.
With the proposed package these crash reports are suppressed. CUPS is still crashing once a day, but Upstart restarts it and no crash report appears. So the system appears to behave normally. The crash is of no harm, it is probably triggered by cron job action during the night and due to Upstart restarting CUPS CUPS is always present. Printing does not trigger the crash, so print jobs are always executed correctly.
[Regression Potential]
None. No change in any executable which could cause a regression. Only disadvantage is that not yet discovered crashes for other reasons do not get visible.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
[IMPACT]
For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day triggered by logrotate, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report.
[TESTCASE]
Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command
cupsctl --remote-printers
I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command
cupsctl --share-printers
on that computer. Now observe for some days. Probably you will get a crash report once a day.
With the proposed package the logrotate script is improved to not take a way log files from CUPS while it is running. It stops CUPS, moves the log files, and after that starts CUPS again. This way CUPS stops crashing during the logrotate once a day, so the system will behave normally now. Printing does not trigger the crash, so print jobs are always executed correctly.
[Regression Potential]
None. No change in any executable which could cause a regression.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
|
| 2013-04-23 14:38:09 |
Till Kamppeter |
description |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
[IMPACT]
For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day triggered by logrotate, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report.
[TESTCASE]
Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command
cupsctl --remote-printers
I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command
cupsctl --share-printers
on that computer. Now observe for some days. Probably you will get a crash report once a day.
With the proposed package the logrotate script is improved to not take a way log files from CUPS while it is running. It stops CUPS, moves the log files, and after that starts CUPS again. This way CUPS stops crashing during the logrotate once a day, so the system will behave normally now. Printing does not trigger the crash, so print jobs are always executed correctly.
[Regression Potential]
None. No change in any executable which could cause a regression.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
Every day I get a 'System Problem Detected' dialog that says that cupsd has crashed. The symptom is similar to the one described in bug 1034045.
I expected this would be fixed by cups 1.6.1-0ubuntu11, but I have that version installed and the errors persist. The test case in bug 1034045 does not result in an immediate crash of cupsd. Specifically, this does not produce a crash on my system:
1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash'
2. Run 'sudo service cupsd restart'
3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown).
[IMPACT]
For CUPS users who activate the "Show printers shared by other systems" in the server settings of system-config-printer or in the CUPS web interface, so that they automatically get shared remote CUPS printers listed in print dialogs CUPS crashes regularly, typically once a day triggered by logrotate, popping up an Apport dialog to upload the crash info to Launchpad. Otherwise all is working correctly, there is only the annoying crash report.
[TESTCASE]
Activate "Show printers shared by other systems" in the server settings of system-config-printer or run the command
cupsctl --remote-printers
I am not sure whether there must be actually a remote printer to trigger the crash. So on another computer in the same local network (or on a virtual machine if you do not have a second computer) create a CUPS queue and share it. Activate "Published shared printers connected to this system" in the server settings of system-config-printer or run the command
cupsctl --share-printers
on that computer. Now observe for some days. Probably you will get a crash report once a day.
With the proposed package the logrotate script is improved to not take a way log files from CUPS while it is running. It stops CUPS, moves the log files, and after that starts CUPS again. This way CUPS stops crashing during the logrotate once a day, so the system will behave normally now. Printing does not trigger the crash, so print jobs are always executed correctly.
You can test whether crash reports still work with the proposed package by triggering an artificial crash running the command
sudo killall -11 cupsd
Check whether the crash report process of Apport gets triggered, but DO NOT post the generated bug report on Launchpad. Remove /etc/apport/blacklist.d/cups (remainder from earlier proposed package) if this does not happen and try again.
[Regression Potential]
None. No change in any executable which could cause a regression.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
Uname: Linux 3.6.3-030603-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CupsErrorLog:
Date: Mon Dec 3 10:49:54 2012
InstallationDate: Installed on 2010-09-17 (808 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
KernLog:
Dec 3 10:41:14 steve-laptop kernel: [71466.813974] type=1400 audit(1354549274.550:29): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=15433 comm="apparmor_parser"
Dec 3 10:41:14 steve-laptop kernel: [71466.814450] type=1400 audit(1354549274.550:30): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=15433 comm="apparmor_parser"
MachineType: Apple Inc. MacBookPro3,1
MarkForUpload: True
Papersize: letter
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.6.3-030603-generic root=UUID=4b3d81ed-fb5d-4946-97c0-ec537e1bfa3f ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-08-07 (118 days ago)
dmi.bios.date: 03/05/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP31.88Z.0070.B07.0803051658
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F4238BC8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F4238BC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
dmi.product.name: MacBookPro3,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc. |
|
| 2013-05-04 23:42:46 |
Launchpad Janitor |
branch linked |
|
lp:debian/experimental/cups |
|
| 2013-05-15 10:52:19 |
Adam Conrad |
cups (Ubuntu Quantal): status |
In Progress |
Fix Committed |
|
| 2013-05-15 10:52:22 |
Adam Conrad |
bug |
|
|
added subscriber SRU Verification |
| 2013-05-15 10:52:25 |
Adam Conrad |
tags |
amd64 apport-bug patch quantal |
amd64 apport-bug patch quantal verification-needed |
|
| 2013-05-15 11:10:18 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/quantal-proposed/cups |
|
| 2013-05-17 14:15:14 |
Cedric M |
attachment added |
|
New crash after having tested the proposed patch (05-17-2013) https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3679380/+files/_usr_sbin_cupsd.0.crash.zip |
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| 2013-05-17 15:15:30 |
Cedric M |
attachment added |
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My /etc/logrotate.d/cups https://bugs.launchpad.net/ubuntu/quantal/+source/cups/+bug/1086019/+attachment/3679435/+files/cups |
|
| 2013-05-17 20:11:25 |
Jürgen Römer |
bug |
|
|
added subscriber Jürgen Römer |
| 2013-05-27 12:16:28 |
Till Kamppeter |
tags |
amd64 apport-bug patch quantal verification-needed |
amd64 apport-bug patch quantal verification-done |
|
| 2013-05-30 11:38:43 |
Colin Watson |
removed subscriber Ubuntu Stable Release Updates Team |
|
|
|
| 2013-05-30 11:39:15 |
Launchpad Janitor |
cups (Ubuntu Quantal): status |
Fix Committed |
Fix Released |
|
| 2013-05-30 20:05:03 |
Jürgen Römer |
removed subscriber Jürgen Römer |
|
|
|
| 2013-08-30 02:44:25 |
Jeff |
bug |
|
|
added subscriber Jeff |
