session-installer crashed with org.freedesktop.DBus.Error.NoReply in _show_error(): Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

[Nicolas Riesco]

Using Ubuntu 12.04 beta version.

After double clickig on a mobi file, a pop-up window informed me that no applications were available to open "Mobipocket e-book" (before upgrade, I could do so using Okular).

I was offered to install Okular and the crash happened after accepting to install Okular.

Afterwads, I checked and Oular was already installed, however it fails to open mobi files.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: sessioninstaller 0.20+bzr123-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
Date: Sun Mar 18 13:58:51 2012
ExecutablePath: /usr/bin/session-installer
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/session-installer
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
PythonArgs: ['/usr/bin/session-installer']
SourcePackage: sessioninstaller
Title: session-installer crashed with org.freedesktop.DBus.Error.NoReply in _show_error(): Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
UpgradeStatus: Upgraded to precise on 2012-03-14 (3 days ago)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse libvirtd lpadmin mail netdev plugdev powerdev scanner tape users uucp video

[Brian Murray (brian-murray)]

I would have expected this not to be reported because of the fix for bug 914220. Perhaps it should be:

if 'org.freedesktop.DBus.Error.NoReply' in str(exc_obj):

[Martin Pitt (pitti)]

Fixed in trunk r2257.

[Launchpad Janitor (janitor)]

This bug was fixed in the package apport - 2.0-0ubuntu1

---------------
apport (2.0-0ubuntu1) precise; urgency=low

  * New upstream release: This is the final 2.0 release, featuring the
    overhauled and simplified GUI, support for whoopsie-daemon, and
    client-side duplicate checking.
    - report.py, anonymize(): Only replace whole words, not substrings.
      (LP: #966562)
    - apport_python_hook.py: Fix filtering of
      org.freedesktop.DBus.Error.NoReply exceptions. (LP: #958575)
    - crashdb.py: When publishing the crash database, cut hash file names
      after quoting, to avoid that the quoting causes them to become too long.
      (LP: #968070) This also uncovered that known() did not actually find any
      signature which contained an URL-quoted character, therefore breaking
      client-side duplicate checking in a lot of cases. Double-quote the file
      name now, as urlopen() unquotes it.
    - Add a new crash database option "problem_types" and a CrashDatabase
      method "accepts(report)". This can be used to stop uploading particular
      problem report types to that database. E. g. a distribution might decide
      to not get "Crash" reports any more after release. Document the new
      option in doc/crashdb-conf.txt.
    - ui.py: Do not upload a report if the crash database does not accept the
      report's type. This behaviour is not really correct, but necessary as
      long as we only support a single crashdb and have whoopsie hardcoded.
      Once we have multiple crash dbs, we need to not even present the data if
      none of the DBs wants the report. See LP #957177 for details.
      (LP: #968121)
    - ui.py: Do not short-circuit information collection if report already has
      a "DistroRelease" field, as the GUIs add that in some cases. Check for
      "Dependencies" instead. This fixes information collection for kernel
      problems (which now has a full GTK GUI test case). (LP: #968488)
  * Merge from trunk:
    - test_ui_gtk.py: Disable package hooks for the tests, as they might ask
      for sudo passwords and other interactive bits, and thus make the tests
      hang.
 -- Martin Pitt <email address hidden> Fri, 30 Mar 2012 12:38:02 +0200

[Martin Pitt (pitti)]

Reopening, Steve says bug 734376 is still being reported to errors.u.c.

[Martin Pitt (pitti)]

The apport fix for bug 1042970 was just accepted into precise-proposed.

[Steve Langasek (vorlon)]

The Precise Pangolin has reached end of life, so this bug will not be fixed for that release