Can not mount Hitachi Mobile Pro TOURO hard drive by USB
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Ming Lei | ||
Oneiric |
Fix Released
|
Medium
|
Ming Lei | ||
Precise |
Fix Released
|
Medium
|
Ming Lei |
Bug Description
[ 403.591714] usbcore: registered new interface driver usbhid
[ 403.591726] usbhid: USB HID core driver
[ 513.528168] usb 3-2: USB disconnect, device number 2
[ 1780.352088] usb 1-4: new high speed USB device number 5 using ehci_hcd
[ 1780.495826] scsi4 : uas
Below is the message get from "dmesg":
[ 1784.252411] scsi 4:0:0:0: Direct-Access Hitachi Touro Mobile Pro A0D0 PQ: 0 ANSI: 4
[ 1791.010123] scsi 4:0:0:0: uas_eh_
[ 1791.010143] scsi 4:0:0:0: uas_eh_
[ 1791.010155] scsi 4:0:0:0: uas_eh_
[ 1791.010164] scsi 4:0:0:0: uas_eh_
[ 1791.120379] usb 1-4: reset high speed USB device number 5 using ehci_hcd
[ 1791.253692] scsi 4:0:0:0: Device offlined - not ready after error recovery
[ 1791.253761] scsi 4:0:0:0: rejecting I/O to offline device
[ 1791.253785] scsi 4:0:0:0: rejecting I/O to offline device
[ 1791.255566] scsi 4:0:0:1: Enclosure Hitachi SES A0D0 PQ: 0 ANSI: 4
[ 1791.255778] scsi 4:0:0:2: uas_sense_old: urb length 26 disagrees with IU sense data length 510, using 18 bytes of sense data
[ 1791.256623] sd 4:0:0:0: Attached scsi generic sg2 type 0
[ 1791.256899] ses 4:0:0:1: Attached Enclosure device
[ 1791.257112] ses 4:0:0:1: Attached scsi generic sg3 type 13
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-
ProcVersionSign
Uname: Linux 3.0.0-13-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'
Mixer name : 'Analog Devices AD1981B'
Components : 'AC97a:41445374'
Controls : 26
Simple ctrls : 18
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 2
Simple ctrls : 1
Card29.
Simple mixer control 'Console',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 14
Mono: Playback 10 [71%] [off]
Date: Wed Dec 7 21:10:19 2011
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
HotplugNewMounts:
MachineType: IBM 23733V1
PccardctlIdent:
Socket 0:
no product info available
Socket 1:
no product info available
PccardctlStatus:
Socket 0:
no card
Socket 1:
no card
ProcEnviron:
PATH=(custom, no user)
LANG=zh_TW.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.60
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/25/2003
dmi.bios.vendor: IBM
dmi.bios.version: 1RET36WW (1.07 )
dmi.board.name: 23733V1
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.
dmi.modalias: dmi:bvnIBM:
dmi.product.name: 23733V1
dmi.product.
dmi.sys.vendor: IBM
CVE References
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
status: | Confirmed → Triaged |
Changed in linux (Ubuntu): | |
assignee: | nobody → Ming Lei (tom-leiming) |
tags: | added: blocks-hwcert-enablement |
Changed in linux (Ubuntu Oneiric): | |
status: | New → Fix Committed |
Changed in linux (Ubuntu Precise): | |
status: | New → Fix Committed |
Changed in linux (Ubuntu Oneiric): | |
importance: | Undecided → Medium |
Changed in linux (Ubuntu Precise): | |
importance: | Undecided → Medium |
Do you know if this issue happened in previous version of Ubuntu, or is this a new issue?
Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https:/ /wiki.ubuntu. com/KernelMainl ineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs- upstream- testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream- testing' text.
If this bug is fixed by the mainline kernel, please add the following tag 'kernel- fixed-upstream- KERNEL- VERSION' . For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel- fixed-upstream- v3.2-rc1' .
If the mainline kernel does not fix this bug, please add the tag: 'kernel- bug-exists- upstream' .
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel- unable- to-test- upstream' . If you believe this bug does not require upstream testing, please add the tag: 'kernel- upstream- testing- not-needed' .
Thanks in advance.