[Lenovo ThinkPad Edge E135]: System fails to resume from suspend

[Jeff Marcom]

as #16 and #18, installing fglrx-experimental-12 could fix this issue. close as invalid since not fixed by kernel.

Problem encountered:
System will not resume from suspend. No response from key or power button presses. Display is completely black, and system will not respond to switch tty.

Reproducable?
Yes, everytime.

Failure occurs whether suspend action is invoked with lid close, menu option, or via fwts.

Retested with proprietary ati enabled and result was the same:

fglrx info:

display: :0 screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 7340 Graphics
OpenGL version string: 4.2.11627 Compatibility Profile Context

Command to recreate:

set -o pipefail; fwts_test -l suspend_30_cycles -s s3 --s3-device-check --s3-device-check-delay=45 --s3-sleep-delay=30 --s3-multiple=30 | tee suspend_30_cycles_times.log

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-29-generic 3.2.0-29.46
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1640 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1640 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xf0344000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0xf0340000 irq 16'
   Mixer name : 'Realtek ALC269VC'
   Components : 'HDA:10ec0269,17aa5105,00100203'
   Controls : 18
   Simple ctrls : 10
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Fri Jan 4 17:56:48 2013
HibernationDevice: RESUME=UUID=ec117a31-74e0-44ce-af47-131bc907f68e
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: LENOVO 335930U
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=7a603364-58a2-42bf-9c8d-7b77723adc6f ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic N/A
 linux-backports-modules-3.2.0-29-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: rts_pstor
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/05/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: HMET19WW (1.05 )
dmi.board.asset.tag: Not Available
dmi.board.name: 335930U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHMET19WW(1.05):bd07/05/2012:svnLENOVO:pn335930U:pvrThinkPadE135:rvnLENOVO:rn335930U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 335930U
dmi.product.version: ThinkPad E135
dmi.sys.vendor: LENOVO

[Jeff Marcom (jeffmarcom)]

Tested with latest raring kernel 3.8 and issue is still present.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[James M. Leddy (jm-leddy)]

I believe this is a regression, since this was not a problem in oneiric.

[Gavin Guo (mimi0213kimo)]

Hi Jeff,

Could you please help to test if the Magic key is work? If it's not, it should hang in BIOS.

[Jeff Marcom (jeffmarcom)]

@Gavin,

Sorry, what is the Magic key?

[Jeff Lane  (bladernr)]

@Jeff: http://en.wikipedia.org/wiki/Magic_SysRq_key

it may be disabled, I can't recall if we turn it off by default or not, so do this:

# cat /proc/sys/kernel/sysrq

if it's a 0, you need to change it to a 1:

# sudo echo 1 > /proc/sys/kernel/sysrq

More info: http://askubuntu.com/questions/160426/setup-shortcut-keys-not-working

[Gavin Guo (mimi0213kimo)]

@Jeff:

You can refer to the following: http://www.howtogeek.com/119127/use-the-magic-sysrq-key-on-linux-to-fix-frozen-x-servers-cleanly-reboot-and-run-other-low-level-commands/

Usually it can be done by Alt + SysRq + key(b, z, m, ...). If SysRq isn't exist, you can use PrntScrn instead. The purpose is to make sure if the kernel is still alive or the hang is in the kernel when there is any message after pressing the Magic Key.

Another suggestion, could you also please log the messages from var/log/kern.log after reboot from the fail resume. There should be some messages from the last resume.

[Daniel Manrique (roadmr)]

Jeff, could you please also test 11.10 to see if this bug is present there?

Thanks!

[Doki (lkishalmi)]

Could someone test it with noefi as kernel parameter? It is requred for Lenovo S205 which is built on similar hardware.

[chrysn (chrysn)]

i just tried the noefi on an affected e135 system from the raring live cd; the symptoms are the same (as described, no wakeup).

after trying to wake the device again, the fan spins up, the only device led goes to 'on' again, but the device does not react to magic key (alt print o to power-off).

[Doki (lkishalmi)]

I'm planning to buy one, however I'd like to know if there is a some kind of workaround for this issue.
There are some ideas on archwiki: https://wiki.archlinux.org/index.php/ThinkPad_Edge
(Not the same model though)

[Jeff Marcom (jeffmarcom)]

Issue is present in 11.10 as well.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Winfried Buechert (buw20031220)]

Resume from suspend on E135 works in current 12.04 after:

apt-get install fglrx-experimental-12

[penalvch (penalvch)]

Jeff Marcom, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (2.53). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Winfried Buechert (buw20031220)]

Christopher M. Penalver, I had the same problem, and now it works for me, after installing "fglrx-experimental-12".
My BIOS is the old 2.52. I am currently writing on this machine, it has just resumed from suspend as expected.
In my opinion, the bug can be closed.

[Joseph Salisbury (jsalisbury)]

This bug was nominated against a series that is no longer supported, ie raring. The bug task representing the raring nomination is being closed as Won't Fix.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

This bug was nominated against a series that is no longer supported, ie quantal. The bug task representing the quantal nomination is being closed as Won't Fix.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Adam Lee (adam8157)]

as #16 and #18, installing fglrx-experimental-12 could fix this issue. close as invalid since not fixed by kernel.