[IBM x3455] tigon/tg3_tso.bin not found by installer

Bug #1021747 reported by Brendan Donegan
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-firmware (Ubuntu)
Fix Released
Medium
Leann Ogasawara
Precise
Won't Fix
Medium
Unassigned

Bug Description

When installing Quantal (or Precise) on an IBM x3455 it tries to detect network hardware, but complains that this driver is not found and asks if it can be installed from removable media. After the install finishes it seems this driver is actually on the system (modinfo tg3 works), so the error seems a bit odd.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-3-generic 3.5.0-3.3
ProcVersionSignature: Ubuntu 3.5.0-3.3-generic 3.5.0-rc5
Uname: Linux 3.5.0-3-generic x86_64
AlsaDevices:
 total 0
 crw-rw---T 1 root audio 116, 1 Jul 6 04:26 seq
 crw-rw---T 1 root audio 116, 33 Jul 6 04:26 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.2.5-0ubuntu2
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Fri Jul 6 09:27:44 2012
HibernationDevice: RESUME=UUID=78484d68-3cd4-47cb-be8f-ee79a450ae6e
InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Alpha amd64 (20120706)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
Lsusb:
 Bus 001 Device 002: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM IBM System x3455-[79846BG]-
PciMultimedia:

ProcEnviron:
 LANGUAGE=en_US:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-3-generic root=UUID=9783b2ad-0a07-40fd-9f98-d342ec9b319f ro rootdelay=60 quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-3-generic N/A
 linux-backports-modules-3.5.0-3-generic N/A
 linux-firmware 1.82
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/21/2007
dmi.bios.vendor: IBM
dmi.bios.version: IBM BIOS Version 1.38-[C0E138AUS-1.38]-
dmi.board.name: 7984
dmi.board.vendor: IBM
dmi.chassis.type: 17
dmi.chassis.vendor: IBM
dmi.modalias: dmi:bvnIBM:bvrIBMBIOSVersion1.38-[C0E138AUS-1.38]-:bd06/21/2007:svnIBM:pnIBMSystemx3455-[79846BG]-:pvr:rvnIBM:rn7984:rvr:cvnIBM:ct17:cvr:
dmi.product.name: IBM System x3455-[79846BG]-
dmi.sys.vendor: IBM

Revision history for this message
Brendan Donegan (brendan-donegan) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Adding the ubiquity package to get feed back from the installer team.

tags: added: kernel-da-key
Revision history for this message
Colin Watson (cjwatson) wrote :

Why do you need installer team feedback? If it's firmware required by a module you ship in udebs, you should just ship the firmware in udebs too; that's pretty uncontroversial.

(BTW, ubiquity is the desktop installer, not the text-mode alternate/server installer which is debian-installer.)

affects: ubiquity (Ubuntu) → debian-installer (Ubuntu)
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Reassigning to linux-firmware. This should be a trivial fix to add this to the nic-firmware udeb.

affects: linux (Ubuntu) → linux-firmware (Ubuntu)
Changed in linux-firmware (Ubuntu):
assignee: nobody → Leann Ogasawara (leannogasawara)
status: Confirmed → In Progress
Changed in linux-firmware (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 1.84

---------------
linux-firmware (1.84) quantal; urgency=low

  * Add tigon/tg3_tso.bin to nic-firmware.lst
    - LP: #1021747
 -- Leann Ogasawara <email address hidden> Fri, 13 Jul 2012 07:15:27 -0700

Changed in linux-firmware (Ubuntu):
status: Fix Committed → Fix Released
no longer affects: debian-installer (Ubuntu)
Revision history for this message
Kevin Humphrey (gamegeek1995) wrote :

Same bug happens on a Dell Poweredge 2650 system

Revision history for this message
Brian Murray (brian-murray) wrote :

With which release of Ubuntu does this happen on a Dell Poweredge 2650?

Revision history for this message
Uli (ulihorn) wrote :

Am I correct in assuming that this bug has only been corrected for quantal, eventhough precise is the LTS? This error also occurs with the HP dl360g2 server when PXE booting with ubuntu 12.04 amd64 server version.

Changed in linux-firmware (Ubuntu Precise):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This firmware is delivered in the linux image package now. This bug should be resolved in the latest Precise images as they are using the newer Quantal kernel.

Do you recall which Precise image they tested? Can you test latest Precise daily image to confirm this bug no longer exists?

Changed in linux-firmware (Ubuntu Precise):
status: New → Triaged
Revision history for this message
Steve Langasek (vorlon) wrote :

The Precise Pangolin has reached end of life, so this bug will not be fixed for that release

Changed in linux-firmware (Ubuntu Precise):
status: Triaged → Won't Fix
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