[12.04] The URI ‘help:ubuntu-help/hardware-driver-proprietary’ does not point to a valid page.

Bug #1071570 reported by jhfhlkjlj on 2012-10-26
This bug affects 1 person
Affects Status Importance Assigned to Milestone
jockey (Ubuntu)

Bug Description

This bug is pretty much exactly like bug 866085. However, that's marked as 'Fix Released' for an earlier version of Ubuntu.

If one clicks on 'help' on the "Additional Drivers" program, the following is presented in Yelp:

Document Not Found
The URI ‘help:ubuntu-help/hardware-driver-proprietary’ does not point to a valid page.

Looks like documentation is not shipped in 12.04.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: jockey-gtk 0.9.7-0ubuntu7.3
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
ApportVersion: 2.0.1-0ubuntu14
Architecture: i386
 [ 24.530126] ADDRCONF(NETDEV_CHANGE): eth6: link becomes ready
 [ 35.093721] eth6: no IPv6 routers present
Date: Thu Oct 25 22:16:47 2012
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Dell Inc. OptiPlex 390
PackageArchitecture: all
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=64554c5e-c0ca-48b4-bafa-b5c4cd38a76f ro quiet splash vt.handoff=7
SourcePackage: jockey
UpgradeStatus: Upgraded to precise on 2012-10-19 (6 days ago)
dmi.bios.date: 09/29/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0F6X5P
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd09/29/2011:svnDellInc.:pnOptiPlex390:pvr01:rvnDellInc.:rn0F6X5P:rvrA00:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 390
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Jeremy Bicha (jbicha) wrote :

This has been fixed for Ubuntu 12.10 as there is no help button anymore (Additional Drivers is now a tab in Software Sources).

The best page we have in ubuntu-docs is https://help.ubuntu.com/12.04/ubuntu-help/hardware-driver-proprietary.html which doesn't talk specifically about how to use Additional Drivers. One fix would be to just hide the Help button then.

Changed in jockey (Ubuntu):
status: New → Fix Released
Changed in jockey (Ubuntu Precise):
importance: Undecided → Low
status: New → Triaged
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