I2C HID device sometimes fails to initialize causing touchpad to not work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
Undecided
|
AaronMa | ||
Noble |
Triaged
|
Undecided
|
AaronMa |
Bug Description
Hi,
Touchpad on my new Lenovo X1 Carbon (Gen12) with the Sensel haptic pad doesn't work on boot. I see this:
| [Thu Apr 11 13:57:26 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack reset within 1000 ms
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| ...
| [Thu Apr 11 13:57:26 2024] hid-generic 0018:2C2F:
| [Thu Apr 11 13:57:26 2024] hid-generic: probe of 0018:2C2F:0028.0001 failed with error -22
Per the Arch Linux wiki page[1], removing and reloading the `i2c_hid_acpi` seems to fix it:
| [Thu Apr 11 13:58:02 2024] i2c_hid_acpi i2c-SNSL0028:00: device did not ack reset within 1000 ms
| [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Mouse as /devices/
| [Thu Apr 11 13:58:02 2024] input: SNSL0028:00 2C2F:0028 Touchpad as /devices/
| [Thu Apr 11 13:58:02 2024] hid-multitouch 0018:2C2F:
| [Thu Apr 11 13:58:03 2024] psmouse serio1: trackpoint: Synaptics TrackPoint firmware: 0x08, buttons: 3/3
| [Thu Apr 11 13:58:03 2024] input: TPPS/2 Synaptics TrackPoint as /devices/
From that Arch Linux wiki page, it seems to be a bug upstream[2] with the commit fixing this:
| https:/
Or
| https://<email address hidden>/T/#u
Can we get fix this backported?
| [hloeung@dharkan tmp]$ apt-cache policy linux-image-
| linux-image-
| Installed: 6.8.0-22.22
| Candidate: 6.8.0-22.22
| Version table:
| *** 6.8.0-22.22 500
| 500 http://
| 100 /var/lib/
| [hloeung@dharkan tmp]$ uname -a
| Linux dharkan.local 6.8.0-22-generic #22-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 4 22:30:32 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
| [hloeung@dharkan tmp]$
Thanks,
Haw
[1]: https:/
[2]: https:/
tags: | added: noble |
description: | updated |
Changed in linux (Ubuntu Noble): | |
assignee: | nobody → Anthony Wong (anthonywong) |
Changed in linux (Ubuntu Noble): | |
assignee: | Anthony Wong (anthonywong) → AaronMa (mapengyu) |
$ git tag --contains af93a167eda9019 2563bce64c4bb98 9836afac1f
Ubuntu-6.8.0-10.10
Ubuntu-6.8.0-11.11
Ubuntu-6.8.0-6.6
Ubuntu-6.8.0-7.7
Ubuntu-6.8.0-8.8
Ubuntu-6.8.0-9.9
v6.8
v6.8-rc1
The first commit is already in 6.8.0-22.
Could you double confirm if the 2nd link is the real fix?
I don't reproduce this issue with the same touchpad:
ThinkPad BIOS N3YET57W (1.22 ), EC N3YHT43W
Device: SNSL0028:00 2C2F:0028 Touchpad w-trackpointing : enabled
Kernel: /dev/input/event12
Group: 5
Seat: seat0, default
Size: 118x68mm
Capabilities: pointer gesture
Tap-to-click: disabled
Tap-and-drag: enabled
Tap drag lock: disabled
Left-handed: disabled
Nat.scrolling: disabled
Middle emulation: disabled
Calibration: n/a
Scroll methods: *two-finger edge
Click methods: *button-areas clickfinger
Disable-w-typing: enabled
Disable-
Accel profiles: flat *adaptive custom
Rotation: n/a
$ journalctl -k |grep SNSL pci0000: 00/0000: 00:15.0/ i2c_designware. 0/i2c-1/ i2c-SNSL0028: 00/0018: 2C2F:0028. 0002/input/ input10 pci0000: 00/0000: 00:15.0/ i2c_designware. 0/i2c-1/ i2c-SNSL0028: 00/0018: 2C2F:0028. 0002/input/ input11 0028.0002: input,hidraw1: I2C HID v1.00 Mouse [SNSL0028:00 2C2F:0028] on i2c-SNSL0028:00 pci0000: 00/0000: 00:15.0/ i2c_designware. 0/i2c-1/ i2c-SNSL0028: 00/0018: 2C2F:0028. 0002/input/ input20 pci0000: 00/0000: 00:15.0/ i2c_designware. 0/i2c-1/ i2c-SNSL0028: 00/0018: 2C2F:0028. 0002/input/ input21 0028.0002: input,hidraw1: I2C HID v1.00 Mouse [SNSL0028:00 2C2F:0028] on i2c-SNSL0028:00
Apr 16 13:28:02 Thames-3 kernel: i2c_hid_acpi i2c-SNSL0028:00: device did not ack reset within 1000 ms
Apr 16 13:28:02 Thames-3 kernel: input: SNSL0028:00 2C2F:0028 Mouse as /devices/
Apr 16 13:28:02 Thames-3 kernel: input: SNSL0028:00 2C2F:0028 Touchpad as /devices/
Apr 16 13:28:02 Thames-3 kernel: hid-generic 0018:2C2F:
Apr 16 13:28:03 Thames-3 kernel: input: SNSL0028:00 2C2F:0028 Mouse as /devices/
Apr 16 13:28:03 Thames-3 kernel: input: SNSL0028:00 2C2F:0028 Touchpad as /devices/
Apr 16 13:28:03 Thames-3 kernel: hid-multitouch 0018:2C2F: