| 2011-03-02 04:43:44 |
David Coggins |
bug |
|
|
added bug |
| 2011-03-03 01:37:43 |
Bryce Harrington |
summary |
[i915gm] GPU lockup c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004) |
[i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000004) |
|
| 2011-03-03 01:53:21 |
Bryce Harrington |
bug watch added |
|
http://bugs.freedesktop.org/show_bug.cgi?id=34948 |
|
| 2011-03-03 01:53:21 |
Bryce Harrington |
bug task added |
|
xserver-xorg-video-intel |
|
| 2011-03-03 01:53:42 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): importance |
Undecided |
High |
|
| 2011-03-03 01:53:42 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): status |
New |
Triaged |
|
| 2011-03-03 01:54:07 |
Bryce Harrington |
bug task added |
|
linux (Ubuntu) |
|
| 2011-03-03 06:53:39 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Unknown |
Confirmed |
|
| 2011-03-03 06:53:39 |
Bug Watch Updater |
xserver-xorg-video-intel: importance |
Unknown |
Critical |
|
| 2011-03-06 21:57:27 |
Tobias Diedrich |
bug |
|
|
added subscriber Tobias Diedrich |
| 2011-03-15 10:08:48 |
Bryce Harrington |
bug watch added |
|
http://bugs.freedesktop.org/show_bug.cgi?id=34014 |
|
| 2011-03-15 10:08:48 |
Bryce Harrington |
xserver-xorg-video-intel: importance |
Critical |
Unknown |
|
| 2011-03-15 10:08:48 |
Bryce Harrington |
xserver-xorg-video-intel: status |
Confirmed |
Unknown |
|
| 2011-03-15 10:08:48 |
Bryce Harrington |
xserver-xorg-video-intel: remote watch |
freedesktop.org Bugzilla #34948 |
freedesktop.org Bugzilla #34014 |
|
| 2011-03-15 10:23:05 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Unknown |
Confirmed |
|
| 2011-03-15 10:23:05 |
Bug Watch Updater |
xserver-xorg-video-intel: importance |
Unknown |
High |
|
| 2011-03-23 19:13:18 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Confirmed |
Fix Released |
|
| 2011-03-24 09:28:51 |
David Coggins |
removed subscriber David Coggins |
|
|
|
| 2011-03-28 10:23:23 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Fix Released |
Confirmed |
|
| 2011-04-13 00:09:18 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Confirmed |
Fix Released |
|
| 2011-04-20 01:14:27 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): status |
Triaged |
Incomplete |
|
| 2011-04-21 01:27:42 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): status |
Incomplete |
New |
|
| 2011-04-21 01:27:52 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): status |
New |
Incomplete |
|
| 2011-04-23 00:02:54 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu): status |
Incomplete |
In Progress |
|
| 2011-04-23 00:33:23 |
Bryce Harrington |
description |
Binary package hint: xserver-xorg-video-intel
As instructed by Bryce I installed the following kernel on my Asus eee pc 701 running natty:
" Please test with the following kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ "
by doing sudo dpkg -i linux-image....deb
Then I ran update manager.
After rebooting I browsed with google chrome. The system froze after 5 minutes.
I rebooted the same kernel and immediately got this problem popup. In addition there is font corruption - part of the letter t is missing in the browser.
ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Uname: Linux 2.6.38-999-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 800x480
edid-base64:
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1680x1050 1280x1024 1280x1024 1280x960 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
edid-base64: AP///////wBMLX4CMjJFTQ4RAQMOLx54KtUVpFVJmicUUFS/74CzAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBIOU5QNDAwMTk3CiAgAM8=
Date: Wed Mar 2 15:23:13 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-17 19:00:58.983764
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer INC. 701
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu8
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
UpgradeStatus: Upgraded to natty on 2011-02-24 (5 days ago)
UserGroups:
dmi.bios.date: 05/04/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 701
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd05/04/2008:svnASUSTeKComputerINC.:pn701:pvrx.x:rvnASUSTeKComputerINC.:rn701:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 701
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4-0ubuntu3
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu8
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5 |
[Impact]
Severe GPU lockup affecting the i915/i945 family of Intel chips, resulting in unrecoverable freeze of graphics, black screen and/or corruption, requiring a hard reboot to reset. The issue is widespread amongst these cards as evidenced by the large number of dupes; the hardware is common. Most users report this is a regression in behavior from maverick.
[Background]
Subsequent to the code included in maverick, upstream introduced an optimization to relax fencing on Intel hardware. This change reduced the amount of memory allocated for video buffers. However on older (pre-G33) hardware such as i915/i945 this results in increased chances of GPU lockups.
[Fix for Development Version]
Upstream has opted to disable the relaxed fencing optimization for their driver release, and the change is still present in their active upstream git tree. Thus, we will be pulling this fix when we update X in oneiric.
[Fix for Stable Version]
For natty, the attached patch is a backport of the patch that went upstream. This patch makes relaxed fencing into an xorg.conf option that can be set, and makes it disabled by default for gen < 33 chipsets.
[Steps to Reproduce]
The freezes typically occur intermittently after some period of use. For some people it occurs right at boot, others after minutes or hours of usage. Some users find that certain activities such as web browsing makes the issue more likely to occur, but others do not find it correlated to any particular action.
However, in all cases once the system is frozen, the file /sys/kernel/debug/dri/0/i915_error_state will contain an error code for the IPEHR value. The exact value appears to vary greatly from hw to hw, but common values tend to be either in the 0x02xxxxxx or 0x7xxxxxxx range.
With this patch applied, gpu freezes should either go away entirely, or become much less frequent. Freezes which still occur but have IPEHR values outside these two ranges may be unrelated bugs.
[Regression Potential]
The patch itself is relatively small and unlikely to introduce regression.
However, this switches optimization paths within the driver. It restores us to an older codepath so presumably this will at least be as stable as maverick, however the amount of testing this path has received on natty is limited. The code is upstream and being tested by the wider community and so far has not proven problematic.
Because it is disabling an optimization, it is possible some users of older hardware may see performance regress, but should be no worse than what was available in maverick.
[Original Report]
As instructed by Bryce I installed the following kernel on my Asus eee pc 701 running natty:
" Please test with the following kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ "
by doing sudo dpkg -i linux-image....deb
Then I ran update manager.
After rebooting I browsed with google chrome. The system froze after 5 minutes.
I rebooted the same kernel and immediately got this problem popup. In addition there is font corruption - part of the letter t is missing in the browser.
ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Uname: Linux 2.6.38-999-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 800x480
edid-base64:
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1680x1050 1280x1024 1280x1024 1280x960 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
edid-base64: AP///////wBMLX4CMjJFTQ4RAQMOLx54KtUVpFVJmicUUFS/74CzAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBIOU5QNDAwMTk3CiAgAM8=
Date: Wed Mar 2 15:23:13 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-17 19:00:58.983764
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer INC. 701
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu8
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
UpgradeStatus: Upgraded to natty on 2011-02-24 (5 days ago)
UserGroups:
dmi.bios.date: 05/04/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 701
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd05/04/2008:svnASUSTeKComputerINC.:pn701:pvrx.x:rvnASUSTeKComputerINC.:rn701:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 701
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4-0ubuntu3
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu8
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5 |
|
| 2011-04-23 00:42:56 |
Bryce Harrington |
nominated for series |
|
Ubuntu Natty |
|
| 2011-04-23 00:42:56 |
Bryce Harrington |
bug task added |
|
linux (Ubuntu Natty) |
|
| 2011-04-23 00:42:56 |
Bryce Harrington |
bug task added |
|
xserver-xorg-video-intel (Ubuntu Natty) |
|
| 2011-04-23 00:42:56 |
Bryce Harrington |
nominated for series |
|
Ubuntu Oneiric |
|
| 2011-04-23 00:43:14 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu Natty): milestone |
|
natty-updates |
|
| 2011-04-23 00:43:22 |
Bryce Harrington |
linux (Ubuntu Natty): status |
New |
Invalid |
|
| 2011-04-23 00:43:32 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu Natty): assignee |
|
Bryce Harrington (bryce) |
|
| 2011-04-23 00:46:39 |
Bryce Harrington |
summary |
[i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000004) |
SRU: [i915gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000004) |
|
| 2011-04-23 01:02:33 |
Bryce Harrington |
bug |
|
|
added subscriber Ubuntu Stable Release Updates Team |
| 2011-04-23 01:27:01 |
peter b |
bug |
|
|
added subscriber peter b |
| 2011-04-23 02:09:40 |
Bryce Harrington |
xserver-xorg-video-intel (Ubuntu Natty): status |
In Progress |
Fix Committed |
|
| 2011-04-23 02:16:40 |
Bryce Harrington |
attachment added |
|
xserver-xorg-video-intel_2.14.0-4ubuntu7.1_source.debdiff https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/727594/+attachment/2083721/+files/xserver-xorg-video-intel_2.14.0-4ubuntu7.1_source.debdiff |
|
| 2011-04-23 04:44:04 |
Sergey "Shnatsel" Davidoff |
removed subscriber Sergey "Shnatsel" Davidoff |
|
|
|
| 2011-04-23 21:06:51 |
Bryce Harrington |
attachment added |
|
xserver-xorg-video-intel_2.14.0-4ubuntu7.1.debdiff https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/727594/+attachment/2085140/+files/xserver-xorg-video-intel_2.14.0-4ubuntu7.1.debdiff |
|
| 2011-04-25 21:33:36 |
TimH1 |
bug |
|
|
added subscriber TimH1 |
| 2011-04-26 18:57:06 |
Clint Byrum |
bug |
|
|
added subscriber SRU Verification |
| 2011-04-26 18:57:11 |
Clint Byrum |
tags |
apport-crash freeze i386 natty ubuntu |
apport-crash freeze i386 natty ubuntu verification-needed |
|
| 2011-04-26 19:15:34 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/natty-proposed/xserver-xorg-video-intel |
|
| 2011-04-27 00:48:14 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Fix Released |
Confirmed |
|
| 2011-04-27 19:16:25 |
totya |
bug |
|
|
added subscriber totya |
| 2011-04-27 20:39:58 |
bugbot |
description |
[Impact]
Severe GPU lockup affecting the i915/i945 family of Intel chips, resulting in unrecoverable freeze of graphics, black screen and/or corruption, requiring a hard reboot to reset. The issue is widespread amongst these cards as evidenced by the large number of dupes; the hardware is common. Most users report this is a regression in behavior from maverick.
[Background]
Subsequent to the code included in maverick, upstream introduced an optimization to relax fencing on Intel hardware. This change reduced the amount of memory allocated for video buffers. However on older (pre-G33) hardware such as i915/i945 this results in increased chances of GPU lockups.
[Fix for Development Version]
Upstream has opted to disable the relaxed fencing optimization for their driver release, and the change is still present in their active upstream git tree. Thus, we will be pulling this fix when we update X in oneiric.
[Fix for Stable Version]
For natty, the attached patch is a backport of the patch that went upstream. This patch makes relaxed fencing into an xorg.conf option that can be set, and makes it disabled by default for gen < 33 chipsets.
[Steps to Reproduce]
The freezes typically occur intermittently after some period of use. For some people it occurs right at boot, others after minutes or hours of usage. Some users find that certain activities such as web browsing makes the issue more likely to occur, but others do not find it correlated to any particular action.
However, in all cases once the system is frozen, the file /sys/kernel/debug/dri/0/i915_error_state will contain an error code for the IPEHR value. The exact value appears to vary greatly from hw to hw, but common values tend to be either in the 0x02xxxxxx or 0x7xxxxxxx range.
With this patch applied, gpu freezes should either go away entirely, or become much less frequent. Freezes which still occur but have IPEHR values outside these two ranges may be unrelated bugs.
[Regression Potential]
The patch itself is relatively small and unlikely to introduce regression.
However, this switches optimization paths within the driver. It restores us to an older codepath so presumably this will at least be as stable as maverick, however the amount of testing this path has received on natty is limited. The code is upstream and being tested by the wider community and so far has not proven problematic.
Because it is disabling an optimization, it is possible some users of older hardware may see performance regress, but should be no worse than what was available in maverick.
[Original Report]
As instructed by Bryce I installed the following kernel on my Asus eee pc 701 running natty:
" Please test with the following kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ "
by doing sudo dpkg -i linux-image....deb
Then I ran update manager.
After rebooting I browsed with google chrome. The system froze after 5 minutes.
I rebooted the same kernel and immediately got this problem popup. In addition there is font corruption - part of the letter t is missing in the browser.
ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Uname: Linux 2.6.38-999-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 800x480
edid-base64:
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1680x1050 1280x1024 1280x1024 1280x960 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
edid-base64: AP///////wBMLX4CMjJFTQ4RAQMOLx54KtUVpFVJmicUUFS/74CzAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBIOU5QNDAwMTk3CiAgAM8=
Date: Wed Mar 2 15:23:13 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-17 19:00:58.983764
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer INC. 701
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu8
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
UpgradeStatus: Upgraded to natty on 2011-02-24 (5 days ago)
UserGroups:
dmi.bios.date: 05/04/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 701
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd05/04/2008:svnASUSTeKComputerINC.:pn701:pvrx.x:rvnASUSTeKComputerINC.:rn701:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 701
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4-0ubuntu3
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu8
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5 |
[Impact]
Severe GPU lockup affecting the i915/i945 family of Intel chips, resulting in unrecoverable freeze of graphics, black screen and/or corruption, requiring a hard reboot to reset. The issue is widespread amongst these cards as evidenced by the large number of dupes; the hardware is common. Most users report this is a regression in behavior from maverick.
[Background]
Subsequent to the code included in maverick, upstream introduced an optimization to relax fencing on Intel hardware. This change reduced the amount of memory allocated for video buffers. However on older (pre-G33) hardware such as i915/i945 this results in increased chances of GPU lockups.
[Fix for Development Version]
Upstream has opted to disable the relaxed fencing optimization for their driver release, and the change is still present in their active upstream git tree. Thus, we will be pulling this fix when we update X in oneiric.
[Fix for Stable Version]
For natty, the attached patch is a backport of the patch that went upstream. This patch makes relaxed fencing into an xorg.conf option that can be set, and makes it disabled by default for gen < 33 chipsets.
[Steps to Reproduce]
The freezes typically occur intermittently after some period of use. For some people it occurs right at boot, others after minutes or hours of usage. Some users find that certain activities such as web browsing makes the issue more likely to occur, but others do not find it correlated to any particular action.
However, in all cases once the system is frozen, the file /sys/kernel/debug/dri/0/i915_error_state will contain an error code for the IPEHR value. The exact value appears to vary greatly from hw to hw, but common values tend to be either in the 0x02xxxxxx or 0x7xxxxxxx range.
With this patch applied, gpu freezes should either go away entirely, or become much less frequent. Freezes which still occur but have IPEHR values outside these two ranges may be unrelated bugs.
[Regression Potential]
The patch itself is relatively small and unlikely to introduce regression.
However, this switches optimization paths within the driver. It restores us to an older codepath so presumably this will at least be as stable as maverick, however the amount of testing this path has received on natty is limited. The code is upstream and being tested by the wider community and so far has not proven problematic.
Because it is disabling an optimization, it is possible some users of older hardware may see performance regress, but should be no worse than what was available in maverick.
[Original Report]
As instructed by Bryce I installed the following kernel on my Asus eee pc 701 running natty:
" Please test with the following kernel:
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ "
by doing sudo dpkg -i linux-image....deb
Then I ran update manager.
After rebooting I browsed with google chrome. The system froze after 5 minutes.
I rebooted the same kernel and immediately got this problem popup. In addition there is font corruption - part of the letter t is missing in the browser.
ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Uname: Linux 2.6.38-999-generic i686
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 800x480
edid-base64:
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1680x1050 1280x1024 1280x1024 1280x960 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
edid-base64: AP///////wBMLX4CMjJFTQ4RAQMOLx54KtUVpFVJmicUUFS/74CzAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBIOU5QNDAwMTk3CiAgAM8=
Date: Wed Mar 2 15:23:13 2011
DistUpgraded: Yes, recently upgraded Log time: 2011-02-17 19:00:58.983764
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
Subsystem: ASUSTeK Computer Inc. Device [1043:82d9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
InterpreterPath: /usr/bin/python2.7
MachineType: ASUSTeK Computer INC. 701
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-999-generic root=UUID=3893e3fd-c2b4-40ec-9810-5a9aba86cbd4 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu8
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu11
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup c38b9ae8 (ESR: 0x00000001 IPEHR: 0x02000004)
UpgradeStatus: Upgraded to natty on 2011-02-24 (5 days ago)
UserGroups:
dmi.bios.date: 05/04/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1001
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 701
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd05/04/2008:svnASUSTeKComputerINC.:pn701:pvrx.x:rvnASUSTeKComputerINC.:rn701:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 701
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.4-0ubuntu3
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu8
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu11
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5
[lspci]
Nux: lspci: 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (r |
|
| 2011-04-28 07:34:45 |
Clint Byrum |
tags |
apport-crash freeze i386 natty ubuntu verification-needed |
apport-crash freeze i386 natty ubuntu verification-done |
|
| 2011-04-28 14:51:34 |
AJenbo |
bug task added |
|
ubuntu-release-notes |
|
| 2011-05-02 07:49:18 |
Martin Pitt |
bug task added |
|
linux (Ubuntu Oneiric) |
|
| 2011-05-02 07:49:18 |
Martin Pitt |
bug task added |
|
xserver-xorg-video-intel (Ubuntu Oneiric) |
|
| 2011-05-02 07:50:50 |
Launchpad Janitor |
xserver-xorg-video-intel (Ubuntu Natty): status |
Fix Committed |
Fix Released |
|
| 2011-05-02 07:53:54 |
Martin Pitt |
xserver-xorg-video-intel (Ubuntu Oneiric): status |
Fix Committed |
Fix Released |
|
| 2011-05-02 07:53:54 |
Martin Pitt |
xserver-xorg-video-intel (Ubuntu Oneiric): milestone |
natty-updates |
|
|
| 2011-05-02 15:53:34 |
Simon Déziel |
bug |
|
|
added subscriber Simon Déziel |
| 2011-05-03 13:33:08 |
Wolfgang Kufner |
bug |
|
|
added subscriber Wolfgang Kufner |
| 2011-05-03 20:59:53 |
Joshua Gould |
bug |
|
|
added subscriber Joshua Gould |
| 2011-05-05 06:56:26 |
Reinout |
bug |
|
|
added subscriber Reinout |
| 2011-05-05 14:31:08 |
Richard Kleeman |
bug |
|
|
added subscriber Richard Kleeman |
| 2011-05-05 23:16:53 |
Patrick M |
removed subscriber Patrick M |
|
|
|
| 2011-05-11 14:41:10 |
Diogo Matsubara |
bug |
|
|
added subscriber Diogo Matsubara |
| 2011-05-16 14:15:10 |
pburdick |
bug |
|
|
added subscriber pburdick |
| 2011-05-28 10:40:16 |
Robin.He |
removed subscriber Robin.He |
|
|
|
| 2011-05-28 14:56:53 |
Michael G. Lightner |
removed subscriber Michael G. Lightner |
|
|
|
| 2011-06-13 21:31:05 |
Tromer |
bug |
|
|
added subscriber Tromer |
| 2011-06-15 01:32:47 |
Guy Stone |
bug |
|
|
added subscriber Guy Stone |
| 2011-06-15 01:32:58 |
Guy Stone |
removed subscriber Guy Stone |
|
|
|
| 2011-07-10 21:15:28 |
Cybah |
bug |
|
|
added subscriber Cybah |
| 2011-08-02 17:22:45 |
Bug Watch Updater |
xserver-xorg-video-intel: status |
Confirmed |
Fix Released |
|
| 2011-11-01 22:20:21 |
TheShadow |
attachment added |
|
Commands with data https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/727594/+attachment/2582164/+files/data.log |
|
| 2012-04-22 13:16:37 |
Bug Watch Updater |
bug watch added |
|
https://bugs.freedesktop.org/show_bug.cgi?id=34584 |
|
| 2012-04-22 13:16:37 |
Bug Watch Updater |
bug watch added |
|
https://bugs.freedesktop.org/show_bug.cgi?id=36147 |
|
| 2012-04-22 13:16:37 |
Bug Watch Updater |
bug watch added |
|
https://bugs.freedesktop.org/show_bug.cgi?id=36326 |
|
| 2012-04-23 22:58:07 |
piccobello |
bug |
|
|
added subscriber piccobello |
| 2012-04-26 09:56:38 |
Pete Graner |
ubuntu-release-notes: status |
New |
Invalid |
|
