Bug #2031192 “Enabling of Pro Services Does Not Update when usin...” : Mantic (23.10) : Bugs : ubuntu-advantage-tools package : Ubuntu

Steven LaCosse (motosteven) on 2023-08-11

summary:	- Enabling of Pro Service Does Not Update when using airgapped mirrors + Enabling of Pro Services Does Not Update when using airgapped mirrors over http://
description:	updated

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-14:

#1

Hi motosteven,

Thanks for reporting this. I have one idea, which I want to verify if it will work.
On clean machine, please setup the airgapped contract server so that the services repo paths already have the http:// protocol on them. After that, try attaching again and let me know what happens.

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-15:

#2

Thanks Lucas for looking into this.

In my original report, I've been testing the ua contract server as the same machine I'm trying to enable the airgapped subscription to, which also happens to be joined to the landscape server.
I have not created a repo profile to enable the esm repos via landscape.

I've tried what you've suggested.

When the repo path already has http:// in the service repo path prior to attaching the sub and enabling this removes the the http error when enabling esm-apps.

The prior error was

["2023-08-15T08:23:01.054", "DEBUG", "root", "_subp", 581, "Ran cmd: apt-get update, rc: 0 stderr: b'W: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-updates/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-security/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/landscape/dists/jammy/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-esm-apps-security/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for

With esm-apps repo already in service repo with http, unfortunately enabling esm-apps still shows the same problem of not showing the service enabled
Enabling esm-apps does create the /etc/apt/sources.list.d/ubuntu-esm-apps.list
So the repo packages are available to use, apt update shows this

apt update

Hit:1 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates InRelease
Hit:2 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security InRelease
Hit:3 http://landscapeservertest.com/repository/standalone/ubuntu jammy InRelease
Hit:4 http://landscapeservertest.com/repository/standalone/landscape jammy InRelease
Hit:5 http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security InRelease

But it still does not change the status of the subscription service enablement

pro status
SERVICE ENTITLED STATUS DESCRIPTION
esm-apps yes disabled Expanded Security Maintenance for Applications
esm-infra yes disabled Expanded Security Maintenance for Infrastructure
livepatch yes disabled Canonical Livepatch service
realtime-kernel yes disabled Ubuntu kernel with PREEMPT_RT patches integrated
usg yes disabled Security compliance and audit tools

Thanks Lucas for looking into this.

In my original report, I've been testing the ua contract server as the same machine I'm trying to enable the airgapped subscription to, which also happens to be joined to the landscape server.
I have not created a repo profile to enable the esm repos via landscape.

I've tried what you've suggested.

When the repo path already has http:// in the service repo path prior to attaching the sub and enabling this removes the the http error when enabling esm-apps.

The prior error was

["2023-08-15T08:23:01.054", "DEBUG", "root", "_subp", 581, "Ran cmd: apt-get update, rc: 0 stderr: b'W: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-updates/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-security/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/landscape/dists/jammy/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for landscapeservertest.com/repository/standalone/ match, but the protocol is not encrypted. Annotate with http:// to use.\\nW: http://landscapeservertest.com/repository/standalone/ubuntu/dists/jammy-esm-apps-security/InRelease: /etc/apt/auth.conf.d/90ubuntu-advantage: Credentials for

With esm-apps repo already in service repo with http, unfortunately enabling esm-apps still shows the same problem of not showing the service enabled
Enabling esm-apps does create the /etc/apt/sources.list.d/ubuntu-esm-apps.list
So the repo packages are available to use, apt update shows this

apt update

Hit:1 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates InRelease
Hit:2 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security InRelease
Hit:3 http://landscapeservertest.com/repository/standalone/ubuntu jammy InRelease
Hit:4 http://landscapeservertest.com/repository/standalone/landscape jammy InRelease
Hit:5 http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security InRelease

But it still does not change the status of the subscription service enablement

pro status
SERVICE          ENTITLED  STATUS    DESCRIPTION
esm-apps         yes       disabled  Expanded Security Maintenance for Applications
esm-infra        yes       disabled  Expanded Security Maintenance for Infrastructure
livepatch        yes       disabled  Canonical Livepatch service
realtime-kernel  yes       disabled  Ubuntu kernel with PREEMPT_RT patches integrated
usg              yes       disabled  Security compliance and audit tools

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-15:

#3

Download full text (7.6 KiB)

More information when trying to enable service
The line may be more relevant and maybe blocking it.

["2023-08-15T16:03:17.569", "DEBUG", "root", "add_auth_apt_repo", 419, "Not enabling apt suite \"jammy-esm-apps-updates\" because \"jammy-updates\" is not enabled", {}]

pro enable esm-apps
One moment, checking your subscription first
Updating package lists
Ubuntu Pro: ESM Apps enabled

["2023-08-15T16:03:17.112", "DEBUG", "root", "readurl", 340, "URL [GET] response: http://landscapeservertest.com:8484/v1/resources/esm-apps/context/machines/b712583b169b4f9ba0ca9b71023feff8, headers: {'Connection': 'close', 'Content-Length': '1303', 'Content-Type': 'application/json', 'Date': 'Tue, 15 Aug 2023 21:03:17 GMT', 'X-Trace-Id': '335cf548-224c-4789-82e8-37d60455994b'}, data: {'entitlement': {'type': 'esm-apps', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': 'I REMOVED THIS KEY STRING', 'aptURL': 'http://landscapeservertest.com/repository/standalone/', 'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates', 'bionic-esm-apps-security', 'bionic-esm-apps-updates']}, 'obligations': {'enableByDefault': False}, 'series': {'bionic': {'directives': {'suites': ['bionic-esm-apps-security', 'bionic-esm-apps-updates']}}, 'jammy': {'directives': {'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}}}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-apps-security', 'bionic-esm-apps-updates']}}, {'selector': {'series': 'jammy'}, 'directives': {'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}}, {'selector': {}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}}]}, 'resourceToken': '<REDACTED>'}", {}]
["2023-08-15T16:03:17.116", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/private/machine-access-esm-apps atomically via tempfile /var/lib/ubuntu-advantage/private/tmp4h0w4aqr", {}]
["2023-08-15T16:03:17.568", "DEBUG", "root", "_subp", 581, "Ran cmd: apt-cache policy, rc: 0 stderr: b''", {}]
["2023-08-15T16:03:17.569", "DEBUG", "root", "add_auth_apt_repo", 419, "Not enabling apt suite \"jammy-esm-apps-updates\" because \"jammy-updates\" is not enabled", {}]
["2023-08-15T16:03:17.569", "DEBUG", "root", "write_file", 492, "Writing file /etc/apt/sources.list.d/ubuntu-esm-apps.list atomically via tempfile /etc/apt/sources.list.d/tmpsbsu6kix", {}]
["2023-08-15T16:03:17.579", "DEBUG", "root", "load_file", 452, "Reading file: /etc/apt/auth.conf.d/90ubuntu-advantage", {}]
["2023-08-15T16:03:17.580", "DEBUG", "root", "write_file", 492, "Writing file /etc/apt/auth.conf.d/90ubuntu-advantage atomically via tempfile /etc/apt/auth.conf.d/tmpauumoje5", {}]
["2023-08-15T16:03:17.580", "DEBUG", "root", "export_gpg_key", 18, "Exporting GPG key /usr/share/keyrings/ubuntu-advantage-esm-apps.gpg", {}]
["2023-08-15T16:03:17.987", "DEBUG", "uaclient.config", "parse_config", 644, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}]
["2023-08-15T16:03:17.989", "DEBUG", "root...

Hi Lucus,
My example issue will be issuing apt update and apt-cache policy after a fresh attach and enable esm-apps
This adds the esm-security repo into ubuntu-esm-apps.list but falls short of enabling esm-updates probably from comment #3

cat /etc/apt/sources.list.d/ubuntu-esm-apps.list

deb http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security main
# deb-src http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security main
# deb http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-updates main
# deb-src http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-updates main

If I manually comment out the jammy-esm-apps-updates, then apt update would show it but for this example I will continue without manual intervention.

apt update

Hit:1 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates InRelease
Hit:2 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security InRelease
Hit:3 http://landscapeservertest.com/repository/standalone/ubuntu jammy InRelease
Hit:4 http://landscapeservertest.com/repository/standalone/redacted1 jammy InRelease
Hit:5 http://landscapeservertest.com/repository/standalone/redacted2 jammy InRelease
Hit:6 http://landscapeservertest.com/repository/standalone/landscape jammy InRelease
Hit:7 http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security InRelease
Reading package lists...
Building dependency tree...
Reading state information...
44 packages can be upgraded. Run 'apt list --upgradable' to see them.

apt-cache policy

Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-esm-apps-security/main amd64 Packages
     release a=jammy-esm-apps-security,n=jammy-esm-apps-security,c=main,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/landscape jammy/main amd64 Packages
     release a=jammy,n=jammy,c=main,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/redacted2 jammy/main amd64 Packages
     release a=jammy,n=jammy,c=main,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/redacted1 jammy/redacted1 amd64 Packages
     release a=jammy,n=jammy,c=puppet6,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy/multiverse amd64 Packages
     release a=jammy,n=jammy,c=multiverse,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy/universe amd64 Packages
     release a=jammy,n=jammy,c=universe,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy/restricted amd64 Packages
     release a=jammy,n=jammy,c=restricted,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy/main amd64 Packages
     release a=jammy,n=jammy,c=main,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security/multiverse amd64 Packages
     release a=jammy-security,n=jammy-security,c=multiverse,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security/universe amd64 Packages
     release a=jammy-security,n=jammy-security,c=universe,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security/restricted amd64 Packages
     release a=jammy-security,n=jammy-security,c=restricted,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-security/main amd64 Packages
     release a=jammy-security,n=jammy-security,c=main,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates/multiverse amd64 Packages
     release a=jammy-updates,n=jammy-updates,c=multiverse,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates/universe amd64 Packages
     release a=jammy-updates,n=jammy-updates,c=universe,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates/restricted amd64 Packages
     release a=jammy-updates,n=jammy-updates,c=restricted,b=amd64
     origin landscapeservertest.com
 500 http://landscapeservertest.com/repository/standalone/ubuntu jammy-updates/main amd64 Packages
     release a=jammy-updates,n=jammy-updates,c=main,b=amd64
     origin landscapeservertest.com
Pinned packages:

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-16:

#6

Hi motosteven,

It seems that everything is correct on both of these commands.
Can you run this python script here on the affected machine and report the output of it:

---------------
from uaclient.entitlements.esm import ESMAppsEntitlement
from uaclient.config import UAConfig

esm_apps = ESMAppsEntitlement(UAConfig())
ret, reason = esm_apps.user_facing_status()
print(ret, reason)
-----------------

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-16:

#7

UserFacingStatus.INACTIVE NamedMessage('service-not-configured', 'Ubuntu Pro: ESM Apps is not configured', None)

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-16:

#8

Okay, that is curious.

Can you provide the full content of the aptURL overwrite you are using ? I just want to double check if that URL might be causing this issue

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-16:

#9

For the airgapped contract server the override aptURL in the yml file is:

This took some trial and error for me to get originally but this allowed enable to find the repo.

http://landscapeservertest.com/repository/standalone/

I've been trying to play around with it but with no luck by editing the suites including on top of the overrides.

     directives:
        aptKey: REDACTED
        aptURL: http://landscapeservertest.com/repository/standalone/
        suites:
        - jammy-apps-security
        - jammy-apps-updates
        - bionic-apps-security
        - bionic-apps-updates
      entitled: true
      obligations:
        enableByDefault: false
      overrides:
      - directives:
          suites:
          - bionic-esm-apps-security
          - bionic-esm-apps-updates
        selector:
          series: bionic
      - directives:
          suites:
          - jammy-esm-apps-security
          - jammy-esm-apps-updates
        selector:
          series: jammy
      - affordances:
          architectures:
          - amd64
          - i386
          - i686
          - s390x
          - x86_64
      series:
        bionic:
          directives:
            suites:
            - bionic-apps-security
            - bionic-apps-updates
        jammy:
          directives:
            suites:
            - jammy-apps-security
            - jammy-apps-updates
      type: esm-apps

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-16:

#10

Thanks for that motosteven,

Can you change the URL to not include the last "/":
http://landscapeservertest.com/repository/standalone

I think that is causing the issue. Can you please test it again on a clean machine and report if the service turns out enabled in the end.

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-16 (last edit on 2023-08-16):

#11

Download full text (36.5 KiB)

Hi Lucas,

I remembered why I had to add the / and it was because it wasn't working as expected and doing odd behavior as well.

I have changed the override to remove the / and try what you ask for more bug report logs.

But from a "fresh ubuntu-advantage-tools/machine" with no prior joining or changes it errors when attaching the subscription.

Please see ubuntu-advantage.log, I have to remove/edit and redact certain information

after "pro attach"

["2023-08-16T13:50:22.946", "ERROR", "root", "process_entitlements_delta", 454, "Unexpected error processing contract delta for esm-apps: {'entitlement': {'type': 'esm-apps', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': 'E8A443CE358113D187BEE0E6AB01A101DB53907B', 'aptURL': 'http://landscapeservertest.com/repository/standalone', 'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-apps-security', 'bionic-esm-apps-updates']}}, {'selector': {'series': 'focal'}, 'directives': {'suites': ['focal-apps-security', 'focal-apps-updates']}}, {'selector': {'series': 'jammy'}, 'directives': {'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}}, {'selector': {'series': 'xenial'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}, 'directives': {'suites': ['xenial-apps-security', 'xenial-apps-updates']}}]}}", {"exc_info": "Traceback (most recent call last):\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 435, in process_entitlements_delta\n deltas, service_enabled = process_entitlement_delta(\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 534, in process_entitlement_delta\n ret = entitlement.process_contract_deltas(\n File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 202, in process_contract_deltas\n if not self._check_apt_url_is_applied(delta_apt_url):\n File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 154, in _check_apt_url_is_applied\n for line in system.load_file(apt_file).strip().split(\"\\n\")\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 453, in load_file\n with open(filename, \"rb\") as stream:\nFileNotFoundError: [Errno 2] No such file or directory: '/etc/apt/sources.list.d/ubuntu-esm-apps.list'"}]

pro status is showing that the service is enabled but this is not true

SERVICE ENTITLED STATUS DESCRIPTION
esm-apps yes enabled Expanded Security Maintenance for Applications
esm-infra yes enabled Expanded Security Maintenance for Infrastructure
livepatch yes disabled Canonical Livepatch service
realtime-kernel yes disabled Ubuntu kernel with PREEMPT_RT patches integrated
usg yes disabled Security compliance and audit tools

It's in a broken state at this point.
pro enable esm-apps
One moment, checking your subscription first
Ubuntu Pro:...

Hi Lucas,

I remembered why I had to add the / and it was because it wasn't working as expected and doing odd behavior as well.

I have changed the override to remove the / and try what you ask for more bug report logs.

But from a "fresh ubuntu-advantage-tools/machine" with no prior joining or changes it errors when attaching the subscription.

Please see ubuntu-advantage.log, I have to remove/edit and redact certain information

after "pro attach"

["2023-08-16T13:50:22.946", "ERROR", "root", "process_entitlements_delta", 454, "Unexpected error processing contract delta for esm-apps: {'entitlement': {'type': 'esm-apps', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': 'E8A443CE358113D187BEE0E6AB01A101DB53907B', 'aptURL': 'http://landscapeservertest.com/repository/standalone', 'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-apps-security', 'bionic-esm-apps-updates']}}, {'selector': {'series': 'focal'}, 'directives': {'suites': ['focal-apps-security', 'focal-apps-updates']}}, {'selector': {'series': 'jammy'}, 'directives': {'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}}, {'selector': {'series': 'xenial'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}, 'directives': {'suites': ['xenial-apps-security', 'xenial-apps-updates']}}]}}", {"exc_info": "Traceback (most recent call last):\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 435, in process_entitlements_delta\n    deltas, service_enabled = process_entitlement_delta(\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 534, in process_entitlement_delta\n    ret = entitlement.process_contract_deltas(\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 202, in process_contract_deltas\n    if not self._check_apt_url_is_applied(delta_apt_url):\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 154, in _check_apt_url_is_applied\n    for line in system.load_file(apt_file).strip().split(\"\\n\")\n  File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 453, in load_file\n    with open(filename, \"rb\") as stream:\nFileNotFoundError: [Errno 2] No such file or directory: '/etc/apt/sources.list.d/ubuntu-esm-apps.list'"}]

pro status is showing that the service is enabled but this is not true

SERVICE          ENTITLED  STATUS    DESCRIPTION
esm-apps         yes       enabled   Expanded Security Maintenance for Applications
esm-infra        yes       enabled   Expanded Security Maintenance for Infrastructure
livepatch        yes       disabled  Canonical Livepatch service
realtime-kernel  yes       disabled  Ubuntu kernel with PREEMPT_RT patches integrated
usg              yes       disabled  Security compliance and audit tools

It's in a broken state at this point.
pro enable esm-apps
One moment, checking your subscription first
Ubuntu Pro: ESM Apps is already enabled.

But the apturls are not in place. At this point I need to purge the package to refresh the configurations.

For good measure, I regenerated the airgapped contracts .yml file with just my esm-apps and esm-infra overrides and left everything else default.

Full log below from the "pro attach" command

["2023-08-16T13:50:22.055", "DEBUG", "uaclient.config", "parse_config", 644, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}]
["2023-08-16T13:50:22.056", "DEBUG", "root", "load_file", 452, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2023-08-16T13:50:22.059", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/user-config.json", {}]
["2023-08-16T13:50:22.059", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/user-config.json", {}]
["2023-08-16T13:50:22.069", "DEBUG", "root", "configure_web_proxy", 288, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}]
["2023-08-16T13:50:22.069", "DEBUG", "root", "main", 2042, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '<REDACTED>']", {}]
["2023-08-16T13:50:22.070", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.070", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.070", "DEBUG", "root", "write_file", 492, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmprvvc_1n4", {}]
["2023-08-16T13:50:22.071", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/ubuntu-advantage/tmppmunxuqs", {}]
["2023-08-16T13:50:22.071", "DEBUG", "root", "write_file", 492, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomically via tempfile /run/ubuntu-advantage/notices/tmpwpll20st", {}]
["2023-08-16T13:50:22.071", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.071", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.071", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.072", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.072", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.072", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.072", "DEBUG", "root", "load_file", 452, "Reading file: /etc/machine-id", {}]
["2023-08-16T13:50:22.075", "DEBUG", "root", "load_file", 452, "Reading file: /etc/os-release", {}]
["2023-08-16T13:50:22.075", "DEBUG", "root", "load_file", 452, "Reading file: /proc/version_signature", {}]
["2023-08-16T13:50:22.083", "DEBUG", "root", "readurl", 311, "URL [POST]: http://landscapeservertest.com:8484/v1/context/machines/token, headers: {'Authorization': 'Bearer <REDACTED>', 'accept': 'application/json', 'content-type': 'application/json', 'user-agent': 'UA-Client/28.1~22.04'}, data: {\"machineId\": \"b712583b169b4f9ba0ca9b71023feff8\", \"architecture\": \"amd64\", \"os\": {\"type\": \"Linux\", \"distribution\": \"Ubuntu\", \"release\": \"22.04\", \"series\": \"jammy\", \"version\": \"22.04 LTS (Jammy Jellyfish)\", \"kernel\": \"5.15.0-78-generic\", \"virt\": \"vmware\"}}", {}]
["2023-08-16T13:50:22.093", "DEBUG", "root", "readurl", 340, "URL [POST] response: http://landscapeservertest.com:8484/v1/context/machines/token, headers: {'Connection': 'close', 'Content-Type': 'application/json', 'Date': 'Wed, 16 Aug 2023 18:50:22 GMT', 'Transfer-Encoding': 'chunked', 'X-Trace-Id': '1a7dc19f-30cc-4a66-bd69-51583a1b7394'}, data: {'activityInfo': {'activityID': 'e31dd438-b149-492f-8306-749d410e6876', 'activityPingInterval': 3600, 'activityToken': 'AQRQxRf3d7icEOKU39ogESQ'}, 'availableResources': [{'available': True, 'name': 'anbox-cloud'}, {'available': False, 'name': 'cc-eal'}, {'available': True, 'name': 'cis', 'presentedAs': 'usg'}, {'available': True, 'name': 'esm-apps'}, {'available': True, 'name': 'esm-infra'}, {'available': False, 'name': 'esm-python'}, {'available': False, 'name': 'fips'}, {'available': False, 'name': 'fips-updates'}, {'available': False, 'name': 'landscape'}, {'available': True, 'name': 'livepatch'}, {'available': True, 'name': 'livepatch-onprem'}, {'available': True, 'name': 'realtime-kernel'}, {'available': False, 'name': 'ros'}, {'available': False, 'name': 'ros-updates'}, {'available': True, 'name': 'support'}], 'machineToken': '<REDACTED>', 'machineTokenInfo': {'accountInfo': {'createdAt': datetime.datetime(2023, 7, 25, 17, 41, 9, tzinfo=datetime.timezone.utc), 'externalAccountIDs': [{'IDs': ['REMOVED'], 'origin': 'Salesforce'}], 'id': 'aANveAHl4yE-2h2z2t4SdIM4IavsdI3BsqjRr3tBPyPY', 'name': 'Motorola Solutions - Applied Technology', 'type': 'paid'}, 'contractInfo': {'allowances': [{'metric': 'units', 'value': 1}], 'createdAt': datetime.datetime(2023, 7, 25, 17, 50, 47, tzinfo=datetime.timezone.utc), 'createdBy': 'system', 'effectiveFrom': datetime.datetime(2023, 3, 24, 0, 0, tzinfo=datetime.timezone.utc), 'effectiveTo': datetime.datetime(2024, 8, 27, 23, 59, 59, tzinfo=datetime.timezone.utc), 'externalAssetIDs': {'IDs': ['REMOVED'], 'origin': 'Salesforce'}, 'id': 'REMOVED', 'items': [{'contractID': 'REMOVED', 'created': datetime.datetime(2023, 7, 25, 17, 50, 47, tzinfo=datetime.timezone.utc), 'effectiveFrom': datetime.datetime(2023, 3, 24, 0, 0, tzinfo=datetime.timezone.utc), 'effectiveTo': datetime.datetime(2024, 8, 27, 23, 59, 59, tzinfo=datetime.timezone.utc), 'externalIDs': [{'IDs': ['REMOVED'], 'origin': 'Salesforce'}], 'id': 862805, 'lastModified': datetime.datetime(2023, 7, 25, 17, 50, 47, tzinfo=datetime.timezone.utc), 'metric': 'units', 'reason': 'replacement', 'value': 1}], 'name': 'Ubuntu Pro - Virtual', 'products': ['uaia-essential-virtual'], 'resourceEntitlements': [{'type': 'anbox-cloud', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'x86_64'], 'series': ['focal', 'jammy']}, 'directives': {'aptKey': '6B787E5FB493FA4FD0095D106DEC2758ACD5A973', 'aptURL': 'https://archive.anbox-cloud.io/stable', 'requiredSnaps': [{'channel': '5.0/stable', 'name': 'lxd'}, {'name': 'amc'}, {'classicConfinementSupport': True, 'name': 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{'series': 'bionic'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'additionalPackages': ['usg-cisbenchmark', 'usg-common'], 'suites': ['bionic']}}, {'selector': {'series': 'focal'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64'], 'presentedAs': 'usg'}, 'directives': {'additionalPackages': ['usg-cisbenchmark', 'usg-common'], 'suites': ['focal']}}, {'selector': {'series': 'jammy'}, 'affordances': {'presentedAs': 'usg'}, 'directives': {'suites': ['jammy']}}, {'selector': {'series': 'xenial'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'additionalPackages': ['usg-cisbenchmark', 'usg-common'], 'suites': ['xenial']}}]}, {'type': 'esm-apps', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': 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{'enableByDefault': False}, 'series': {'bionic': {'directives': {'suites': ['bionic-infra-security', 'bionic-infra-updates']}}, 'focal': {'directives': {'suites': ['focal-infra-security', 'focal-infra-updates']}}, 'jammy': {'directives': {'suites': ['jammy-infra-security', 'jammy-infra-updates']}}, 'precise': {'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'aptKey': '74AE092F7629ACDF4FB17310B4C2AF7A67C7A026', 'aptURL': 'https://esm.ubuntu.com', 'suites': ['precise']}}, 'trusty': {'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'aptURL': 'https://esm.ubuntu.com', 'suites': ['trusty-infra-security', 'trusty-infra-updates']}}, 'xenial': {'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}, 'directives': {'suites': ['xenial-infra-security', 'xenial-infra-updates']}}}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-infra-security', 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'i386', 'i686', 'x86_64'], 'series': ['focal']}, 'directives': {'aptKey': 'E8A443CE358113D187BEE0E6AB01A101DB53907B', 'aptURL': 'https://esm.ubuntu.com/apps', 'pypiURL': 'https://esm.ubuntu.com/apps-python', 'suites': ['focal-apps-security']}, 'obligations': {'enableByDefault': True}}, {'type': 'fips', 'entitled': True, 'affordances': {'architectures': ['amd64', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal']}, 'directives': {'additionalPackages': ['ubuntu-fips'], 'aptKey': 'E23341B2A1467EDBF07057D6C1997C40EDE22758', 'aptURL': 'https://esm.ubuntu.com/fips', 'suites': ['xenial', 'bionic', 'focal']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'cloud': 'aws', 'series': 'bionic'}, 'directives': {'additionalPackages': ['ubuntu-aws-fips']}}, {'selector': {'cloud': 'aws', 'series': 'focal'}, 'directives': {'additionalPackages': ['ubuntu-aws-fips']}}, {'selector': {'cloud': 'azure', 'series': 'bionic'}, 'directives': {'additionalPackages': ['ubuntu-azure-fips']}}, {'selector': {'cloud': 'azure', 'series': 'focal'}, 'directives': {'additionalPackages': ['ubuntu-azure-fips']}}, {'selector': {'cloud': 'gce', 'series': 'bionic'}, 'directives': {'additionalPackages': ['ubuntu-gcp-fips']}}, {'selector': {'cloud': 'gce', 'series': 'focal'}, 'directives': {'additionalPackages': ['ubuntu-gcp-fips']}}]}, {'type': 'fips-updates', 'entitled': True, 'affordances': {'architectures': ['amd64', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal']}, 'directives': {'additionalPackages': ['ubuntu-fips'], 'aptKey': 'E23341B2A1467EDBF07057D6C1997C40EDE22758', 'aptURL': 'https://esm.ubuntu.com/fips-updates', 'suites': ['xenial-updates', 'bionic-updates', 'focal-updates']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'cloud': 'aws', 'series': 'bionic'}, 'directives': {'additionalPackages': ['ubuntu-aws-fips']}}, {'selector': {'cloud': 'azure', 'series': 'bionic'}, 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["2023-08-16T13:50:22.517", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/private/machine-token.json atomically via tempfile /var/lib/ubuntu-advantage/private/tmp8157_5nf", {}]
["2023-08-16T13:50:22.520", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/machine-token.json atomically via tempfile /var/lib/ubuntu-advantage/tmp6ckcoq17", {}]
["2023-08-16T13:50:22.521", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/private/machine-id atomically via tempfile /var/lib/ubuntu-advantage/private/tmp3sn65meq", {}]
["2023-08-16T13:50:22.521", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/private/machine-token.json", {}]
["2023-08-16T13:50:22.525", "DEBUG", "uaclient.config", "parse_config", 644, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}]
["2023-08-16T13:50:22.525", "DEBUG", "root", "load_file", 452, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2023-08-16T13:50:22.870", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.870", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.942", "DEBUG", "root", "_subp", 581, "Ran cmd: apt-cache policy, rc: 0 stderr: b''", {}]
["2023-08-16T13:50:22.943", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.943", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.943", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.944", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.944", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.944", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.945", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.945", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.946", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.946", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.946", "DEBUG", "root", "load_file", 452, "Reading file: /etc/apt/sources.list.d/ubuntu-esm-apps.list", {}]
["2023-08-16T13:50:22.946", "ERROR", "root", "process_entitlements_delta", 454, "Unexpected error processing contract delta for esm-apps: {'entitlement': {'type': 'esm-apps', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': 'E8A443CE358113D187BEE0E6AB01A101DB53907B', 'aptURL': 'http://landscapeservertest.com/repository/standalone', 'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-apps-security', 'bionic-esm-apps-updates']}}, {'selector': {'series': 'focal'}, 'directives': {'suites': ['focal-apps-security', 'focal-apps-updates']}}, {'selector': {'series': 'jammy'}, 'directives': {'suites': ['jammy-esm-apps-security', 'jammy-esm-apps-updates']}}, {'selector': {'series': 'xenial'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}, 'directives': {'suites': ['xenial-apps-security', 'xenial-apps-updates']}}]}}", {"exc_info": "Traceback (most recent call last):\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 435, in process_entitlements_delta\n    deltas, service_enabled = process_entitlement_delta(\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 534, in process_entitlement_delta\n    ret = entitlement.process_contract_deltas(\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 202, in process_contract_deltas\n    if not self._check_apt_url_is_applied(delta_apt_url):\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 154, in _check_apt_url_is_applied\n    for line in system.load_file(apt_file).strip().split(\"\\n\")\n  File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 453, in load_file\n    with open(filename, \"rb\") as stream:\nFileNotFoundError: [Errno 2] No such file or directory: '/etc/apt/sources.list.d/ubuntu-esm-apps.list'"}]
["2023-08-16T13:50:22.950", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.950", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.951", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.951", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.951", "DEBUG", "root", "load_file", 452, "Reading file: /etc/apt/sources.list.d/ubuntu-esm-infra.list", {}]
["2023-08-16T13:50:22.951", "ERROR", "root", "process_entitlements_delta", 454, "Unexpected error processing contract delta for esm-infra: {'entitlement': {'type': 'esm-infra', 'entitled': True, 'affordances': {'architectures': ['aarch64', 'amd64', 'arm64', 'i386', 'i686', 'ppc64el', 'ppc64le', 's390x', 'x86_64'], 'series': ['precise', 'trusty', 'xenial', 'bionic', 'focal', 'jammy']}, 'directives': {'aptKey': '56F7650A24C9E9ECF87C4D8D4067E40313CB4B13', 'aptURL': 'http://landscapeservertest.com/repository/standalone', 'suites': ['jammy-esm-infra-security', 'jammy-esm-infra-updates']}, 'obligations': {'enableByDefault': False}, 'overrides': [{'selector': {'series': 'bionic'}, 'directives': {'suites': ['bionic-esm-infra-security', 'bionic-esm-infra-updates']}}, {'selector': {'series': 'focal'}, 'directives': {'suites': ['focal-infra-security', 'focal-infra-updates']}}, {'selector': {'series': 'jammy'}, 'directives': {'suites': ['jammy-esm-infra-security', 'jammy-esm-infra-updates']}}, {'selector': {'series': 'precise'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'aptKey': '74AE092F7629ACDF4FB17310B4C2AF7A67C7A026', 'aptURL': 'https://esm.ubuntu.com', 'suites': ['precise']}}, {'selector': {'series': 'trusty'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 'x86_64']}, 'directives': {'aptURL': 'https://esm.ubuntu.com', 'suites': ['trusty-infra-security', 'trusty-infra-updates']}}, {'selector': {'series': 'xenial'}, 'affordances': {'architectures': ['amd64', 'i386', 'i686', 's390x', 'x86_64']}, 'directives': {'suites': ['xenial-infra-security', 'xenial-infra-updates']}}]}}", {"exc_info": "Traceback (most recent call last):\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 435, in process_entitlements_delta\n    deltas, service_enabled = process_entitlement_delta(\n  File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 534, in process_entitlement_delta\n    ret = entitlement.process_contract_deltas(\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 202, in process_contract_deltas\n    if not self._check_apt_url_is_applied(delta_apt_url):\n  File \"/usr/lib/python3/dist-packages/uaclient/entitlements/repo.py\", line 154, in _check_apt_url_is_applied\n    for line in system.load_file(apt_file).strip().split(\"\\n\")\n  File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 453, in load_file\n    with open(filename, \"rb\") as stream:\nFileNotFoundError: [Errno 2] No such file or directory: '/etc/apt/sources.list.d/ubuntu-esm-infra.list'"}]
["2023-08-16T13:50:22.956", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.956", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.964", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/services-once-enabled", {}]
["2023-08-16T13:50:22.964", "DEBUG", "uaclient.files.files", "read", 55, "File does not exist: /var/lib/ubuntu-advantage/services-once-enabled", {}]
["2023-08-16T13:50:22.965", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.965", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.966", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.966", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.966", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.967", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.968", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.968", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.970", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.970", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.971", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.971", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.973", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.973", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.973", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.974", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.975", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.975", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.975", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.976", "DEBUG", "root", "read_cache", 458, "File does not exist: /var/lib/ubuntu-advantage/status.json", {}]
["2023-08-16T13:50:22.976", "DEBUG", "root", "load_file", 452, "Reading file: /run/ubuntu-advantage/notices/60-operation_in_progress", {}]
["2023-08-16T13:50:22.984", "DEBUG", "root", "status", 131, "canonical-livepatch is not installed", {}]
["2023-08-16T13:50:22.985", "DEBUG", "root", "load_file", 452, "Reading file: /run/ubuntu-advantage/livepatch-kernel-support-cache.json", {}]
["2023-08-16T13:50:22.985", "DEBUG", "root", "on_supported_kernel", 361, "using livepatch support cache", {}]
["2023-08-16T13:50:22.991", "DEBUG", "root", "load_file", 452, "Reading file: /var/lib/ubuntu-advantage/lock", {}]
["2023-08-16T13:50:23.015", "DEBUG", "root", "load_file", 452, "Reading file: /run/ubuntu-advantage/notices/60-operation_in_progress", {}]
["2023-08-16T13:50:23.016", "DEBUG", "root", "write_file", 492, "Writing file /var/lib/ubuntu-advantage/status.json atomically via tempfile /var/lib/ubuntu-advantage/tmpc0fii_xb", {}]
["2023-08-16T13:50:23.022", "DEBUG", "root", "update_motd_messages", 101, "Updating Ubuntu Pro messages for MOTD.", {}]
["2023-08-16T13:50:23.022", "DEBUG", "root", "ensure_file_absent", 511, "Removing file: /run/ubuntu-advantage/notices/60-operation_in_progress", {}]
["2023-08-16T13:50:23.022", "DEBUG", "root", "ensure_file_absent", 511, "Removing file: /var/lib/ubuntu-advantage/lock", {}]
["2023-08-16T13:50:23.022", "ERROR", "root", "wrapper", 1980, "Unexpected error(s) occurred.\nFor more details, see the log: /var/log/ubuntu-advantage.log\nTo file a bug run: ubuntu-bug ubuntu-advantage-tools", {}]

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-16 (last edit on 2023-08-16):

#12

Okay, I think I understand what the problem is. We check if a esm service is enabled by looking at the specified aptURL in the output of apt-cache policy. Since that URL also appear on other apt sources (i.e. jammy/universe), we will think that the esm services are both enabled.

This is a bug on our side as we understand we need a better strategy to see if the services are indeed enabled.

However, until we can deliver that fix, would it be possible to host the esm mirrors on a different path ?
We would need an unique path for both esm-infra and esm-apps for this to work as is.

But please, let us know if it is not possible to change the path for the esm apt mirrors.

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-16 (last edit on 2023-08-17):

#13

Hi Lucas,

I am hosting esm, cis, fips, and fips-updates for on-prem landscape in the ubuntu distribution but they are all under unique series as recommended by landscape so packages do not overlap.

IE:
http://landscaperepo.com/repository/standalone/ubuntu/dists/bionic-esm-apps-security
http://landscaperepo.com/repository/standalone/ubuntu/dists/bionic-esm-apps-updates
http://landscaperepo.com/repository/standalone/ubuntu/dists/bionic-esm-infra-security/
http://landscaperepo.com/repository/standalone/ubuntu/dists/bionic-esm-infra-updates/
http://landscaperepo.com/repository/standalone/ubuntu/dists/fips-bionic/
http://landscaperepo.com/repository/standalone/ubuntu/dists/jammy-esm-apps-security/
and so on

Just to understand the workaround:
Are you suggesting to put of all of these cis{usg}/esm/fips under a different distribution like
http://landscaperepo.com/repository/standalone/ubuntupro/dists/{series} ?

For now I'd rather just enable each apt repo via landscape repo profile or a different configuration management tool and wait for a fix for correct service enablement. The newer landscape client/server has ability to report status of ubuntu pro services so there is added benefit to get this working for on-prem repos, landscape and airgapped environments.

Thanks,

Steven

Revision history for this message

Lucas Albuquerque Medeiros de Moura (lamoura) wrote on 2023-08-17:

#14

Hi motosteven,

The problem is on the base url (everything that comes before the /ubuntu bit) itself:
http://landscaperepo.com/repository/standalone/

We need that base url to be unique for each service. For example:
http://landscaperepo.com/repository/standalone/infra/
http://landscaperepo.com/repository/standalone/apps/

Another possibility is to also create an alias address for those apt sources and if the alias path are unique, it should also work as expected.

Regarding the fix, we will probably be able to deliver it on November, which is the month we will release a new version of the library. I will let you know if that changes.

Changed in ubuntu-advantage-tools (Ubuntu):
assignee:	nobody → Lucas Albuquerque Medeiros de Moura (lamoura)
status:	New → Triaged

Revision history for this message

Steven LaCosse (motosteven) wrote on 2023-08-17:

#15

Thanks for your clarification Lucas, for now it's too much effort to change the repo pulls, but good to note for the workaround. Looking forward to the fix.

Revision history for this message

Grant Orndorff (orndorffgrant) wrote on 2023-09-05:

#16

Thanks for the discussion here and discovering these bugs. We hope to fix these soon, but just to set expectations, we will probably get to this in the 24.04 cycle, so it will be a few months.

Changed in ubuntu-advantage-tools (Ubuntu):
importance:	Undecided → High

Lucas Albuquerque Medeiros de Moura (lamoura) on 2024-04-10

description:

updated

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10: Please test proposed package

#17

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Noble):
status:	New → Fix Committed
tags:	added: verification-needed verification-needed-noble
Changed in ubuntu-advantage-tools (Ubuntu Mantic):
status:	New → Fix Committed
tags:	added: verification-needed-mantic

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10:

#18

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into mantic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~23.10 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-mantic to verification-done-mantic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-mantic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Jammy):
status:	New → Fix Committed
tags:	added: verification-needed-jammy

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10:

#19

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Focal):
status:	New → Fix Committed
tags:	added: verification-needed-focal

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10:

#20

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Bionic):
status:	New → Fix Committed
tags:	added: verification-needed-bionic

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10:

#21

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Xenial):
status:	New → Fix Committed
tags:	added: verification-needed-xenial

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-10:

#22

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-11: Autopkgtest regression report (ubuntu-advantage-tools/32~16.04)

#23

All autopkgtests for the newly accepted ubuntu-advantage-tools (32~16.04) for xenial have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (i386)
ubuntu-advantage-tools/unknown (i386)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/xenial/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-11: Autopkgtest regression report (ubuntu-advantage-tools/32~23.10)

#24

All autopkgtests for the newly accepted ubuntu-advantage-tools (32~23.10) for mantic have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/0.99.39 (armhf)
update-manager/1:23.10.1 (arm64)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/mantic/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-11: Autopkgtest regression report (ubuntu-advantage-tools/32~24.04)

#25

All autopkgtests for the newly accepted ubuntu-advantage-tools (32~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, arm64, armhf, i386, ppc64el, s390x)
update-motd/unknown (s390x)
wsl-pro-service/0.1.4 (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-11: Autopkgtest regression report (ubuntu-advantage-tools/32~22.04)

#26

All autopkgtests for the newly accepted ubuntu-advantage-tools (32~22.04) for jammy have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/0.99.22.9 (armhf)
ubuntu-advantage-tools/unknown (armhf)
update-motd/unknown (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/jammy/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-11: Autopkgtest regression report (ubuntu-advantage-tools/32~20.04)

#27

All autopkgtests for the newly accepted ubuntu-advantage-tools (32~20.04) for focal have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/focal/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14: Please test proposed package

#28

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14:

#29

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into mantic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~23.10 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-mantic to verification-done-mantic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-mantic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14:

#30

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14:

#31

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14:

#32

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote on 2024-05-14:

#33

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.1~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-14: Autopkgtest regression report (ubuntu-advantage-tools/32.1~24.04)

#34

All autopkgtests for the newly accepted ubuntu-advantage-tools (32.1~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, arm64, armhf, i386, ppc64el, s390x)
wsl-pro-service/0.1.4 (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-14: Autopkgtest regression report (ubuntu-advantage-tools/32.1~20.04)

#35

All autopkgtests for the newly accepted ubuntu-advantage-tools (32.1~20.04) for focal have finished running.
The following regressions have been reported in tests triggered by the package:

ubuntu-advantage-tools/unknown (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/focal/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Ubuntu SRU Bot (ubuntu-sru-bot) wrote on 2024-05-14: Autopkgtest regression report (ubuntu-advantage-tools/32.1~16.04)

#36

All autopkgtests for the newly accepted ubuntu-advantage-tools (32.1~16.04) for xenial have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (i386)
ubuntu-advantage-tools/unknown (arm64, i386)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/xenial/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message

Launchpad Janitor (janitor) wrote on 2024-05-18:

#37

This bug was fixed in the package ubuntu-advantage-tools - 32.1

---------------
ubuntu-advantage-tools (32.1) oracular; urgency=medium

  * d/apparmor: allow access for /etc/os-release on all supported
    profiles (LP: #2065573)
  * apport: get path for timer job status from the correct place (LP: #2065616)

-- Lucas Moura <email address hidden> Tue, 14 May 2024 11:22:35 +0200

Changed in ubuntu-advantage-tools (Ubuntu):
status:	Triaged → Fix Released

Revision history for this message

Andreas Hasenack (ahasenack) wrote 17 minutes ago: Please test proposed package

#38

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote 15 minutes ago:

#39

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into mantic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~23.10 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-mantic to verification-done-mantic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-mantic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote 14 minutes ago:

#40

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote 12 minutes ago:

#41

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote 8 minutes ago:

#42

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message

Andreas Hasenack (ahasenack) wrote 4 minutes ago:

#43

Hello Steven, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/32.2~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Ubuntu
ubuntu-advantage-tools package

Enabling of Pro Services Does Not Update when using airgapped mirrors over http://

Bug Description

Other bug subscribers

Remote bug watches

	Status	Importance	Assigned to
ubuntu-advantage-tools (Ubuntu)	Fix Released	High	Lucas Albuquerque Medeiros de Moura
Xenial	Fix Committed	Undecided	Unassigned
Bionic	Fix Committed	Undecided	Unassigned
Focal	Fix Committed	Undecided	Unassigned
Jammy	Fix Committed	Undecided	Unassigned
Mantic	Fix Committed	Undecided	Unassigned
Noble	Fix Committed	Undecided	Unassigned

Ubuntuubuntu-advantage-tools package

Enabling of Pro Services Does Not Update when using airgapped mirrors over http://

Bug Description

Other bug subscribers

Remote bug watches

Ubuntu
ubuntu-advantage-tools package