Activity log for bug #2031352

Date Who What changed Old value New value Message
2023-08-15 01:56:30 Cristiano Fraga G. Nunes bug added bug
2023-08-15 11:42:11 Cristiano Fraga G. Nunes description After updating to Kernel 6.2 a few days ago, my system has been unable to shut down or reboot properly. During the process, it gets stuck at a black screen displaying the Dell and Ubuntu logos. The only way to successfully shut down the system is to hold the power button for 5 seconds. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. ---- ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport:  # set this to 0 to disable apport, or to 1 to enable it  # you can temporarily override this with  # sudo service apport start force_start=1  enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27
2023-08-15 11:42:27 Cristiano Fraga G. Nunes summary Ubuntu 22.04.03 LTS stuck on power-off/reboot screen [Bug] Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
2023-08-15 11:42:41 Cristiano Fraga G. Nunes summary [Bug] Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
2023-08-15 11:46:37 Cristiano Fraga G. Nunes bug task added linux (Ubuntu)
2023-08-15 13:06:31 Nick Rosbrook systemd (Ubuntu): status New Incomplete
2023-08-16 04:53:24 Juerg Haefliger affects linux (Ubuntu) linux-hwe-6.2 (Ubuntu)
2023-08-16 04:53:42 Juerg Haefliger nominated for series Ubuntu Jammy
2023-08-16 04:53:42 Juerg Haefliger bug task added systemd (Ubuntu Jammy)
2023-08-16 04:53:42 Juerg Haefliger bug task added linux-hwe-6.2 (Ubuntu Jammy)
2023-08-16 04:53:50 Juerg Haefliger bug task deleted systemd (Ubuntu Jammy)
2023-08-16 05:03:52 Juerg Haefliger bug added subscriber Juerg Haefliger
2023-08-16 14:09:49 Launchpad Janitor linux-hwe-6.2 (Ubuntu): status New Confirmed
2023-08-16 14:09:49 Launchpad Janitor linux-hwe-6.2 (Ubuntu Jammy): status New Confirmed
2023-08-16 14:10:23 Ruslan Tahiiev bug added subscriber Ruslan Tahiiev
2023-08-19 12:44:41 Juan Manuel Vicente attachment added logs-failed-shutdown.txt https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5693211/+files/logs-failed-shutdown.txt
2023-08-20 17:59:49 Mikhail Genin attachment added logs-failed-shutdown.txt https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5693367/+files/logs-failed-shutdown.txt
2023-08-20 18:00:21 Mikhail Genin attachment removed logs-failed-shutdown.txt https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5693367/+files/logs-failed-shutdown.txt
2023-08-22 02:15:44 Ian Russel Adem attachment added logs-shutdown.txt https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5693714/+files/logs-shutdown.txt
2023-08-22 02:41:39 Manny Peterson bug added subscriber Manny Peterson
2023-08-24 01:29:37 Alexander Somov bug added subscriber Alexander Somov
2023-08-28 14:50:35 Juerg Haefliger systemd (Ubuntu): status Incomplete Invalid
2023-08-28 15:16:02 Ian Russel Adem systemd (Ubuntu): status Invalid Confirmed
2023-08-28 15:54:06 Juerg Haefliger systemd (Ubuntu): status Confirmed Invalid
2023-08-31 14:42:54 Stefan bug added subscriber Stefan
2023-09-01 15:13:45 Juerg Haefliger summary Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Ubuntu 22.04.3 LTS stuck on power-off/reboot screen (nouveau driver crash)
2023-09-01 15:14:03 Juerg Haefliger summary Ubuntu 22.04.3 LTS stuck on power-off/reboot screen (nouveau driver crash) Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
2023-09-01 15:44:56 Juerg Haefliger bug task added linux (Ubuntu)
2023-09-01 15:45:05 Juerg Haefliger nominated for series Ubuntu Lunar
2023-09-01 15:45:05 Juerg Haefliger bug task added linux (Ubuntu Lunar)
2023-09-01 15:45:05 Juerg Haefliger bug task added systemd (Ubuntu Lunar)
2023-09-01 15:45:05 Juerg Haefliger bug task added linux-hwe-6.2 (Ubuntu Lunar)
2023-09-01 15:45:16 Juerg Haefliger bug task deleted systemd (Ubuntu Lunar)
2023-09-01 15:45:22 Juerg Haefliger bug task deleted linux-hwe-6.2 (Ubuntu Lunar)
2023-09-01 15:45:27 Juerg Haefliger linux (Ubuntu Lunar): status New Confirmed
2023-09-01 15:45:37 Juerg Haefliger linux (Ubuntu): status New Confirmed
2023-09-02 14:30:27 motho attachment added output.txt https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/2031352/+attachment/5697283/+files/output.txt
2023-09-04 08:16:18 Juerg Haefliger description After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. ---- ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport:  # set this to 0 to disable apport, or to 1 to enable it  # you can temporarily override this with  # sudo service apport start force_start=1  enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ---- ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport:  # set this to 0 to disable apport, or to 1 to enable it  # you can temporarily override this with  # sudo service apport start force_start=1  enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27
2023-09-04 08:25:24 Stefan Bader linux (Ubuntu Lunar): importance Undecided Medium
2023-09-04 22:24:17 Cristiano Fraga G. Nunes bug task deleted systemd (Ubuntu)
2023-09-05 14:08:43 Jordan Wright bug added subscriber Jordan Wright
2023-09-05 14:11:19 Cédric Cabessa bug added subscriber Cédric Cabessa
2023-09-06 02:10:46 Francis Turgeon-Boutin bug added subscriber Francis Turgeon-Boutin
2023-09-06 21:29:42 Cristiano Fraga G. Nunes attachment added journalctl.txt https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352/+attachment/5698102/+files/journalctl.txt
2023-09-14 13:46:41 Steve Fox bug added subscriber Steve Fox
2023-09-20 08:52:16 Roxana Nicolescu linux (Ubuntu Lunar): status Confirmed Fix Committed
2023-10-06 11:23:17 Ubuntu Kernel Bot tags amd64 apport-bug jammy amd64 apport-bug jammy kernel-spammed-lunar-linux-v2 verification-needed-lunar-linux
2023-10-30 15:37:37 Launchpad Janitor linux-hwe-6.2 (Ubuntu Jammy): status Confirmed Fix Released
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-31083
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-34319
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-3772
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-3863
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4132
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4244
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-42572
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-42752
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-42753
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-42755
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-42756
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4563
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4622
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4623
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4881
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-4921
2023-10-30 15:37:37 Launchpad Janitor cve linked 2023-5197
2023-10-30 15:39:24 Launchpad Janitor linux (Ubuntu Lunar): status Fix Committed Fix Released
2023-10-30 15:40:49 Ubuntu Kernel Bot tags amd64 apport-bug jammy kernel-spammed-lunar-linux-v2 verification-needed-lunar-linux amd64 apport-bug jammy kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-lunar-linux verification-needed-lunar-linux-riscv
2023-10-30 15:47:32 Ubuntu Kernel Bot tags amd64 apport-bug jammy kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-lunar-linux verification-needed-lunar-linux-riscv amd64 apport-bug jammy kernel-spammed-jammy-linux-starfive-6.2-v2 kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-jammy-linux-starfive-6.2 verification-needed-lunar-linux verification-needed-lunar-linux-riscv
2023-10-30 16:14:42 Ubuntu Kernel Bot tags amd64 apport-bug jammy kernel-spammed-jammy-linux-starfive-6.2-v2 kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-jammy-linux-starfive-6.2 verification-needed-lunar-linux verification-needed-lunar-linux-riscv amd64 apport-bug jammy kernel-spammed-jammy-linux-starfive-6.2-v2 kernel-spammed-lunar-linux-oracle-v2 kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-jammy-linux-starfive-6.2 verification-needed-lunar-linux verification-needed-lunar-linux-oracle verification-needed-lunar-linux-riscv
2023-10-30 22:53:15 Ubuntu Kernel Bot tags amd64 apport-bug jammy kernel-spammed-jammy-linux-starfive-6.2-v2 kernel-spammed-lunar-linux-oracle-v2 kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-jammy-linux-starfive-6.2 verification-needed-lunar-linux verification-needed-lunar-linux-oracle verification-needed-lunar-linux-riscv amd64 apport-bug jammy kernel-spammed-jammy-linux-oracle-6.2-v2 kernel-spammed-jammy-linux-starfive-6.2-v2 kernel-spammed-lunar-linux-oracle-v2 kernel-spammed-lunar-linux-riscv-v2 kernel-spammed-lunar-linux-v2 verification-needed-jammy-linux-oracle-6.2 verification-needed-jammy-linux-starfive-6.2 verification-needed-lunar-linux verification-needed-lunar-linux-oracle verification-needed-lunar-linux-riscv
2023-10-31 12:58:54 Cristiano Fraga G. Nunes removed subscriber Cristiano Fraga G. Nunes
2024-04-28 17:24:07 Cristiano Fraga G. Nunes bug added subscriber Cristiano Fraga G. Nunes
2024-04-28 17:46:16 Cristiano Fraga G. Nunes linux-hwe-6.2 (Ubuntu): status Confirmed Fix Released
2024-04-28 17:46:36 Cristiano Fraga G. Nunes linux (Ubuntu): status Confirmed Fix Released