Evince fails to properly display this "type" of pdf

Bug #547225 reported by Steven Sciame
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Evince
Invalid
Undecided
Unassigned
poppler (Ubuntu)
Fix Released
Low
Unassigned
Lucid
Won't Fix
Low
Unassigned

Bug Description

Binary package hint: evince

I had this same trouble in Jaunty. At my job we get sent these pdf documents that don't seem to work in evince. They work fine with adobe acrobat reader. Attached is an example with all of the confidential information removed.

ProblemType: Bug
Architecture: i386
Date: Thu Mar 25 15:05:06 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: evince
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1545): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1560): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Revision history for this message
Steven Sciame (sasciame) wrote :
Revision history for this message
bbordwell (benbordwell) wrote :

Steven, If possible could you please upload a screen shot of what the PDF is supposed to look like so I can confirm this bug?

Changed in evince (Ubuntu):
status: New → Incomplete
Revision history for this message
Steven Sciame (sasciame) wrote :

Hello,

   Here is the document saved as a jpeg instead of a pdf. That will give you an idea of what it is supposed to look like.

Revision history for this message
Steven Sciame (sasciame) wrote :

Oops, i am sorry. Disregard that last attachment. That was for a different bug report for Xsane. The original document I attached top this bug report can be properly viewed with adobe reader. I will have to get that to you as I do not have adobe on this computer (They recommend more RAM than I have to run Adobe)

bbordwell (benbordwell)
Changed in evince (Ubuntu):
status: Incomplete → New
Revision history for this message
bbordwell (benbordwell) wrote :

Okay sorry that took me a while but I can not seem to install adobe reader through software center on luicid yet, so I had to download the .bin from adobes site. I got more text in adobe than evince so marking as confirmed.

Changed in evince (Ubuntu):
status: New → Confirmed
Revision history for this message
bbordwell (benbordwell) wrote :

I reported this bug upstream, you can track its status and comment it here https://bugzilla.gnome.org/show_bug.cgi?id=614549

Revision history for this message
Steven Sciame (sasciame) wrote :

Thank you for confirming this.

Revision history for this message
bbordwell (benbordwell) wrote :

Upstream reports that this has been fixed in the latest git version.

Changed in evince (Ubuntu):
status: Confirmed → Fix Committed
status: Fix Committed → Confirmed
Changed in evince:
status: Unknown → Invalid
Revision history for this message
Pedro Villavicencio (pedro) wrote :
affects: evince (Ubuntu) → poppler (Ubuntu)
Changed in poppler (Ubuntu):
importance: Undecided → Low
status: Confirmed → Fix Committed
Revision history for this message
Steven Sciame (sasciame) wrote :

Still experiencing this problem in Lucid. How do I apply the fix described in #9?

Revision history for this message
bbordwell (benbordwell) wrote :

You will have to wait for the updated package to hit the repositories or compile from the source.

Revision history for this message
Steven Sciame (sasciame) wrote :

I need this package to work. What is the best way to go about this? The usual ./configure, make, etc. doesn't seem to be appropriate here. Is this something that could show up in the repositories in 10.04 or are we talking later releases?

Revision history for this message
bbordwell (benbordwell) wrote :

Steven Sciame, I have made a PPA with a package that fixes this bug. https://launchpad.net/~benbordwell/+archive/ppa

Revision history for this message
Steven Sciame (sasciame) wrote : Re: [Bug 547225] Re: Evince fails to properly display this "type" of pdf

Wow!   Thank you so much!    I look forward to the day when I can "fix" something like this on my own.
I was thinking of taking a beginner class in C++ this summer.  Right now I am reading a book on shell scripting and it is GREAT!   Any suggestions?

-Steven
   Dr. Steven Sciame (847)824-0222 http://www.myfruitsandveggies.com http://www.expandingwellnesschiropractic.com

--- On Mon, 5/24/10, bbordwell <email address hidden> wrote:

From: bbordwell <email address hidden>
Subject: [Bug 547225] Re: Evince fails to properly display this "type" of pdf
To: <email address hidden>
Date: Monday, May 24, 2010, 6:15 AM

Steven Sciame, I have made a PPA with a package that fixes this bug.
https://launchpad.net/~benbordwell/+archive/ppa

--
Evince fails to properly display this "type" of pdf
https://bugs.launchpad.net/bugs/547225
You received this bug notification because you are a direct subscriber
of the bug.

Status in Evince document viewer: Invalid
Status in “poppler” package in Ubuntu: Fix Committed

Bug description:
Binary package hint: evince

I had this same trouble in Jaunty.  At my job we get sent these pdf documents that don't seem to work in evince.  They work fine with adobe acrobat reader.  Attached is an example with all of the confidential information removed.

ProblemType: Bug
Architecture: i386
Date: Thu Mar 25 15:05:06 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: evince
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1545): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1560): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

To unsubscribe from this bug, go to:
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Revision history for this message
bbordwell (benbordwell) wrote :

I would not be the person to ask about that I just built a new source package with the change that the upstream developer made incorporated and uploaded it to the ppa i created. I was not involved in coming up with the code at all :)

Revision history for this message
bbordwell (benbordwell) wrote :
tags: added: patch
Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue is fixed in this upload now

 poppler (0.14.0-0ubuntu1) maverick; urgency=low
 .
   * New upstream version
   * debian/control:
     - updated glib and gtk requirements
     - updated binaries names for the soname changes
   * debian/libpoppler6.install, debian/libpoppler-glib5.install:
     - renamed due to the soname changes
   * debian/patches/11_column_selection.patch,
     debian/patches/backport-anti-alias.patch,
     debian/patches/backport-rotation-scaling.patch,
     debian/patches/psname-escape-backslash.patch:
     - the changes are in the new version
   * debian/rules:
     - don't build the cpp wrapper for now
     - updated for the soname change

Changed in poppler (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Steven Sciame (sasciame) wrote :

This issue is NOT fixed in the latest release of poppler available in the repositories (I just updated it today---still the same problem) But the good news is that Ben Bordwell was nice enough to make a PPA with the package that does fix this issue.

https://launchpad.net/~benbordwell/+archive/ppa

Revision history for this message
Sebastien Bacher (seb128) wrote :

not sure how you could have tested the new version of poppler when notice has been rebuilt to use it yet, that's probably why you couldn't confirm the issue is fixed with it, the change seems a candidate for a lucid stable update though

Revision history for this message
Steven Sciame (sasciame) wrote :

I have two computers. One tracking bbordwell's PPA (PDF displays properly) And another one that is not (PDF not displaying properly)

Revision history for this message
Steven Sciame (sasciame) wrote :

There was an update to poppler this moning from the repositories, but that did not fix the problem.

Changed in poppler (Ubuntu Lucid):
importance: Undecided → Low
status: New → Fix Committed
Revision history for this message
Sebastien Bacher (seb128) wrote :

changing back to triaged for now, the change seems to work but some other fixes should probably be included in the next upload

Changed in poppler (Ubuntu Lucid):
status: Fix Committed → Triaged
Revision history for this message
Steven Sciame (sasciame) wrote :

Hello,

    Is your ppa still active?  I tried to add it to another computer today and I get this message:

W: GPG error: http://ppa.launchpad.net lucid Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY A24F227D9E070782

When I added the ppa, it said the key was not found.  I tried to do it manually (edit the source.list.d file then add the key)  and got the same result.

-Steven

--- On Fri, 6/4/10, bbordwell <email address hidden> wrote:

From: bbordwell <email address hidden>
Subject: [Bug 547225] Re: Evince fails to properly display this "type" of pdf
To: <email address hidden>
Date: Friday, June 4, 2010, 11:00 AM

** Patch added: "upstream patch"
   http://launchpadlibrarian.net/49670532/Correctly-parse-numbers-with-%2B-sign.patch

--
Evince fails to properly display this "type" of pdf
https://bugs.launchpad.net/bugs/547225
You received this bug notification because you are a direct subscriber
of the bug.

Status in Evince document viewer: Invalid
Status in “poppler” package in Ubuntu: Fix Committed

Bug description:
Binary package hint: evince

I had this same trouble in Jaunty.  At my job we get sent these pdf documents that don't seem to work in evince.  They work fine with adobe acrobat reader.  Attached is an example with all of the confidential information removed.

ProblemType: Bug
Architecture: i386
Date: Thu Mar 25 15:05:06 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: evince
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1455): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1545): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1560): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/evince/+bug/547225/+subscribe

Revision history for this message
bbordwell (benbordwell) wrote :

Yes it is still available, just ignore the error message. It should still show up in update-manager/synaptic.

Changed in evince:
importance: Unknown → Low
status: Invalid → Unknown
Revision history for this message
madbiologist (me-again) wrote :

This looks to be fixed in Ubuntu 10.10 RC.

Uname: Linux 2.6.35-22-generic i686
Packages:
    evince 2.32.0-0ubuntu1
    poppler 0.14.3-0ubuntu1

I have poppler-data installed.

Please reopen if the problem is still occurring for you on Ubuntu 10.10.

Revision history for this message
madbiologist (me-again) wrote :

Yep, definitely fixed in 10.10. I just tested with 10.04 again. I'm getting an extra 2 lines of data in 10.10.

Revision history for this message
Steven Sciame (sasciame) wrote :

Yes I believe it was fixed after poppler .12.4. I compiled .13.3 and it worked fine. Interestingly though it was fixed on my Debian box after 5.0.5 update (I guess they backported the fix) to the version of poppler in Lenny (.8.7)

bbordwell (benbordwell)
Changed in evince:
importance: Low → Undecided
status: Unknown → New
status: New → Invalid
Revision history for this message
Rolf Leggewie (r0lf) wrote :

lucid has seen the end of its life and is no longer receiving any updates. Marking the lucid task for this ticket as "Won't Fix".

Changed in poppler (Ubuntu Lucid):
status: Triaged → Won't Fix
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