This problem is also affecting me with a fresh, clean install of Ubuntu 9.10 on a Dell 4600. I first inserted an audio CD and I got an error saying something about sound-juicer not being there. I tried opening brasero to make a backup of an audio CD and it would open up the program, then suddenly crash. Same thing happened when I tried Rythmbox Music Player or just opening with Nautilus. I installed sound-juicer and now when I insert an audio CD, it started to play the CD and kept playing, but sound-juicer crashed. I enabled Apport, it autogenerated a report which I associated with the bug number (501207). Here is what was in my /var/log/messages for my various attempts: Jan 2 14:35:45 Dell-4600 kernel: [ 371.617794] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jan 2 14:35:45 Dell-4600 kernel: [ 371.617802] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] Jan 2 14:35:45 Dell-4600 kernel: [ 371.617809] ILI Jan 2 14:35:45 Dell-4600 kernel: [ 371.617811] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track Jan 2 14:35:45 Dell-4600 kernel: [ 371.617827] __ratelimit: 98 callbacks suppressed Jan 2 14:35:45 Dell-4600 kernel: [ 371.618731] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jan 2 14:35:45 Dell-4600 kernel: [ 371.618736] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] Jan 2 14:35:45 Dell-4600 kernel: [ 371.618741] ILI Jan 2 14:35:45 Dell-4600 kernel: [ 371.618743] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track Jan 2 14:35:45 Dell-4600 kernel: [ 371.630865] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jan 2 14:35:45 Dell-4600 kernel: [ 371.630873] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] Jan 2 14:35:45 Dell-4600 kernel: [ 371.630879] ILI Jan 2 14:35:45 Dell-4600 kernel: [ 371.630881] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track Jan 2 14:35:45 Dell-4600 kernel: [ 371.631657] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jan 2 14:35:45 Dell-4600 kernel: [ 371.631662] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] Jan 2 14:35:45 Dell-4600 kernel: [ 371.631666] ILI Jan 2 14:35:45 Dell-4600 kernel: [ 371.631668] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track Jan 2 14:35:45 Dell-4600 kernel: [ 371.632517] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jan 2 14:35:45 Dell-4600 kernel: [ 371.632522] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current] Jan 2 14:35:45 Dell-4600 kernel: [ 371.632526] ILI Jan 2 14:35:45 Dell-4600 kernel: [ 371.632528] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track Jan 2 14:35:55 Dell-4600 kernel: [ 381.768062] __ratelimit: 70 callbacks suppressed Jan 2 14:35:55 Dell-4600 kernel: [ 381.768070] brasero[1886]: segfault at 9c23006 ip 00b15b50 sp b45d3f20 error 4 in libbrasero-media.so.0.2.0[b05000+21000] Jan 2 14:36:01 Dell-4600 kernel: [ 388.085792] nautilus[1893]: segfault at 8cc2002 ip 010dfb50 sp b6eb9f10 error 4 in libbrasero-media.so.0.2.0[10cf000+21000] Jan 2 15:44:28 Dell-4600 kernel: [ 4494.634449] sound-juicer[2021]: segfault at 9f40002 ip 00e1bb50 sp b67e7f40 error 4 in libbrasero-media.so.0.2.0[e0b000+21000] Jan 2 15:45:54 Dell-4600 kernel: [ 4580.692670] nautilus[2123]: segfault at 9f7700c ip 00e9bb50 sp b6f12f10 error 4 in libbrasero-media.so.0.2.0[e8b000+21000] Jan 2 15:54:36 Dell-4600 kernel: [ 5103.454656] sound-juicer[2175]: segfault at b3e21004 ip 00bb3b00 sp b4769f40 error 4 in libbrasero-media.so.0.2.0[ba3000+21000] Jan 2 15:59:17 Dell-4600 kernel: [ 5384.304889] brasero[2288]: segfault at 8f85006 ip 00303b00 sp b4643f20 error 4 in libbrasero-media.so.0.2.0[2f3000+21000] Jan 2 16:00:52 Dell-4600 kernel: [ 5479.202032] rhythmbox[2318]: segfault at 8f92004 ip 07cdcb50 sp b71d3f20 error 4 in libbrasero-media.so.0.2.0[7ccc000+21000] Here is the info on my DVD drive that I'm using: Dec 31 13:18:44 Dell-4600 kernel: [ 1.184445] ata2.00: ATAPI: OPTORITEDVD RW DD1205, 120e, max UDMA/33 Dec 31 13:18:44 Dell-4600 kernel: [ 1.192397] ata3.00: ATA-7: WDC WD2500JS-98MHB0, 02.01C03, max UDMA/133 Dec 31 13:18:44 Dell-4600 kernel: [ 1.192402] ata3.00: 488397168 sectors, multi 8: LBA48 Dec 31 13:18:44 Dell-4600 kernel: [ 1.200343] ata2.00: configured for UDMA/33 Dec 31 13:18:44 Dell-4600 kernel: [ 1.208283] ata3.00: configured for UDMA/133 Dec 31 13:18:44 Dell-4600 kernel: [ 1.209268] scsi 1:0:0:0: CD-ROM OPTORITE DVD RW DD1205 120e PQ: 0 ANSI: 5 Dec 31 13:18:44 Dell-4600 kernel: [ 1.211895] sr0: scsi3-mmc drive: 40x/40x writer cd/rw xa/form2 cdda tray Dec 31 13:18:44 Dell-4600 kernel: [ 1.211900] Uniform CD-ROM driver Revision: 3.20 Dec 31 13:18:44 Dell-4600 kernel: [ 1.212083] sr 1:0:0:0: Attached scsi generic sg0 type 5