USB stick can't be detected

[Kevin Yeh]

[Summary]

During SRU testing, I found some of devices failed to run the usb test, when I re-plugged the usb stick, it can be detected, but after rebooting, usb stick is gone again.

I did some further checks and found that If I power cycle the device, it can be detected again.

It seems to happen on the device plugged with a Sandisk usb stick.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.1.0-1025-oem 6.1.0-1025.25
ProcVersionSignature: Ubuntu 6.1.0-1025.25-oem 6.1.57
Uname: Linux 6.1.0-1025-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5json:
 {
   "result": "skip"
 }
Date: Thu Oct 26 10:37:58 2023
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-lapras+X64
InstallationDate: Installed on 2023-09-04 (51 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-oem-6.1
UpgradeStatus: No upgrade log present (probably fresh install)

[Kai-Heng Feng (kaihengfeng)]

Proposed fix:
https://<email address hidden>/T/#u

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is awaiting verification that the linux/5.15.0-111.121 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux' to 'verification-done-jammy-linux'. If the problem still exists, change the tag 'verification-needed-jammy-linux' to 'verification-failed-jammy-linux'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is awaiting verification that the linux/5.4.0-186.206 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal-linux' to 'verification-done-focal-linux'. If the problem still exists, change the tag 'verification-needed-focal-linux' to 'verification-failed-focal-linux'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!