Ubuntu 22.04 screen keyboard shows but does not accept input

Bug #1972113 reported by John Berry
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Fix Released
gnome-shell (Ubuntu)
Fix Released
Jeremy Bícha
In Progress
Jeremy Bícha
Fix Released
Jeremy Bícha

Bug Description

Dell Venue 11 Pro Windows Tablet, (Touchscreen - no keyboard/mouse)

Screen keyboard works as expected on 21.10, on upgrade to 22.04 (or clean install) On screen keyboard works as expected in applications,but shows and does not accept input on authentication/logon prompts, keyboard does not appear to respond to any activity (Uppercase/special characters)

22.04 does not show screen keyboard at all during install (Can only be installed with physical keyboard attached)

setting WaylandEnable=false in /etc/gdm3/custom.conf and restarting display manager (sudo systemctl restart gdm3) does not help.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1972113/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → gnome-shell (Ubuntu)
tags: added: jammy osk
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
tags: added: fixed-in-42.1 fixed-upstream
Changed in gnome-shell (Ubuntu):
importance: Undecided → High
status: Confirmed → Fix Committed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

gnome-shell (42.1-0ubuntu1) kinetic; urgency=medium

  * New upstream release (LP: #1973373, LP: #1968911)
  * Drop patches applied in new release

 -- Jeremy Bicha <email address hidden> Fri, 13 May 2022 16:32:49 -0400

Changed in gnome-shell (Ubuntu):
status: Fix Committed → Fix Released
Changed in gnome-shell (Ubuntu Jammy):
status: New → In Progress
importance: Undecided → High
assignee: nobody → Jeremy Bicha (jbicha)
Changed in gnome-shell (Ubuntu Kinetic):
assignee: nobody → Jeremy Bicha (jbicha)
Changed in gnome-shell:
status: Unknown → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.