Booting Ubuntu 21.04 from DVD takes more than 30 minutes and its environment are corrupted

[Mitsuya Shibata]

Booting Ubuntu 21.04 from DVD takes more than 30 minutes, and fails to start "Ubuntu Live CD installer" and many services.

How to reproduce:

- Burn Ubuntu 21.04 installer to DVD-R.
- Start-up PC from the DVD-R.
- Wait until the instaleler is displayed.

Expected result:

- Startup installer in 10 minutes at longest.

Actual result:

- Takes more than 30 minutes and so.
- Failed to start installer and show up live desktop environment.

Workaround:

- Set "fsck.mode=skip" to the kernel boot params (after /casper/vmlinuz) via GRUB menu entry.

Notes:

- Integrity check is passed with the DVD-R too.
- USB boot can boot in less than few minutes.
- The results is the same in both of UEFI and Legacy BIOS.

Details:

From 21.04, the casper package will execute integrity check (casper-md5check.service) in any boot time.

However intergrity check is very heavy task for physical DVD drive, it will waste CPU time.
Therefore many services -- include NetworkManager and related network tasks -- will be timeouted,
and then ubiquity and others doesn't startup.

Finally interity check is finished after tens of minutes, desktop environment will be work.

I attached journalctl log, many services are reached to timeout.

$ egrep -i " time o| time[do]" journalctl.log
Jun 04 06:04:04 ubuntu systemd[1]: NetworkManager.service: start operation timed out. Terminating.
Jun 04 06:04:05 ubuntu systemd[1]: networkd-dispatcher.service: start operation timed out. Terminating.
Jun 04 06:04:05 ubuntu systemd[1]: snapd.service: start operation timed out. Terminating.
Jun 04 06:04:06 ubuntu systemd[1]: thermald.service: start operation timed out. Terminating.
Jun 04 06:04:07 ubuntu systemd[1]: udisks2.service: start operation timed out. Terminating.
Jun 04 06:04:07 ubuntu systemd[1]: wpa_supplicant.service: start operation timed out. Terminating.
Jun 04 06:04:29 ubuntu systemd[1]: ModemManager.service: start operation timed out. Terminating.
Jun 04 06:05:44 ubuntu systemd[1]: snapd.service: start operation timed out. Terminating.
Jun 04 06:06:06 ubuntu dbus-daemon[1316]: [system] Failed to activate service 'fi.w1.wpa_supplicant1': timed out (service_start_timeout=25000ms)
Jun 04 06:06:15 ubuntu sh[1463]: error: cannot communicate with server: timeout exceeded while waiting for response
Jun 04 06:06:15 ubuntu snap[1461]: error: cannot communicate with server: timeout exceeded while waiting for response
Jun 04 06:07:18 ubuntu systemd[1]: snapd.service: start operation timed out. Terminating.
Jun 04 06:08:01 ubuntu snapd[1553]: daemon.go:440: adjusting startup timeout by 55s (pessimistic estimate of 30s plus 5s per snap)
Jun 04 06:11:25 ubuntu systemd[1687]: pulseaudio.service: start operation timed out. Terminating.
Jun 04 06:11:25 ubuntu systemd[1687]: tracker-extract.service: start operation timed out. Terminating.
Jun 04 06:11:25 ubuntu systemd[1687]: tracker-miner-fs.service: start operation timed out. Terminating.
Jun 04 06:12:56 ubuntu systemd[1687]: tracker-miner-fs.service: start operation timed out. Terminating.
Jun 04 06:12:57 ubuntu systemd[1687]: tracker-extract.service: start operation timed out. Terminating.
Jun 04 06:13:25 ubuntu dbus-daemon[1712]: [session uid=999 pid=1712] Failed to activate service 'org.gnome.OnlineAccounts': timed out (service_start_timeout=120000ms)
Jun 04 06:14:35 ubuntu systemd[1687]: tracker-extract.service: start operation timed out. Terminating.
Jun 04 06:16:01 ubuntu snapd[2629]: daemon.go:440: adjusting startup timeout by 30s (pessimistic estimate of 30s plus 5s per snap)
Jun 04 06:16:06 ubuntu systemd[1687]: <email address hidden>: start operation timed out. Terminating.
Jun 04 06:16:11 ubuntu systemd[1687]: <email address hidden>: State 'stop-sigterm' timed out. Killing.
Jun 04 06:17:43 ubuntu systemd[1687]: <email address hidden>: start operation timed out. Terminating.
Jun 04 06:17:48 ubuntu systemd[1687]: <email address hidden>: State 'stop-sigterm' timed out. Killing.
Jun 04 06:19:19 ubuntu systemd[1687]: <email address hidden>: start operation timed out. Terminating.
Jun 04 06:19:24 ubuntu systemd[1687]: <email address hidden>: State 'stop-sigterm' timed out. Killing.
Jun 04 06:20:08 ubuntu gnome-shell[2760]: Error loading calendars: Error calling StartServiceByName for org.gnome.Shell.CalendarServer: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2830: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2830: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2831: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2832: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2833: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2834: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2839: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2831: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2832: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2833: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2834: Timeout was reached
Jun 04 06:20:14 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Could not create transient scope for PID 2839: Timeout was reached
Jun 04 06:20:20 ubuntu dbus-daemon[1316]: [system] Failed to activate service 'org.freedesktop.PackageKit': timed out (service_start_timeout=25000ms)
Jun 04 06:20:22 ubuntu dbus-daemon[1316]: [system] Failed to activate service 'org.freedesktop.ModemManager1': timed out (service_start_timeout=25000ms)
Jun 04 06:20:22 ubuntu geoclue[2789]: Failed to connect to ModemManager: Error calling StartServiceByName for org.freedesktop.ModemManager1: Timeout was reached
Jun 04 06:20:34 ubuntu gnome-session[2260]: gnome-session-binary[2260]: GnomeDesktop-WARNING: Failed to acquire idle monitor object manager: Timeout was reached
Jun 04 06:20:34 ubuntu gnome-session-binary[2260]: GnomeDesktop-WARNING: Failed to acquire idle monitor object manager: Timeout was reached
Jun 04 06:20:50 ubuntu gsd-xsettings[2821]: Failed to get current display configuration state: Timeout was reached
Jun 04 06:20:58 ubuntu gsd-media-keys[2812]: Failed to create proxy for screencast: Error calling StartServiceByName for org.gnome.Shell.Screencast: Timeout was reached
Jun 04 06:21:12 ubuntu gsd-power[2813]: Could not create GnomeRRScreen: Timeout was reached
Jun 04 06:21:15 ubuntu gsd-xsettings[2821]: Failed to get current display configuration state: Timeout was reached
Jun 04 06:21:16 ubuntu gsd-color[2807]: failed to connect to colord: Error calling StartServiceByName for org.freedesktop.ColorManager: Timeout was reached
Jun 04 06:21:16 ubuntu dbus-daemon[1316]: [system] Failed to activate service 'org.freedesktop.ColorManager': timed out (service_start_timeout=25000ms)
Jun 04 06:21:38 ubuntu systemd[1687]: org.gnome.SettingsDaemon.XSettings.service: start operation timed out. Terminating.
Jun 04 06:21:39 ubuntu dbus-daemon[1712]: [session uid=999 pid=1712] Failed to activate service 'org.gnome.Shell.CalendarServer': timed out (service_start_timeout=120000ms)
Jun 04 06:21:40 ubuntu gsd-xsettings[2821]: Failed to get animations-enabled state: Timeout was reached
Jun 04 06:21:41 ubuntu gsd-color[2807]: failed to get screens: Timeout was reached
Jun 04 06:22:03 ubuntu dbus-daemon[1712]: [session uid=999 pid=1712] Failed to activate service 'org.freedesktop.FileManager1': timed out (service_start_timeout=120000ms)
Jun 04 06:22:08 ubuntu gsd-xsettings[3021]: Failed to get current display configuration state: Timeout was reached
Jun 04 06:22:34 ubuntu gsd-xsettings[3021]: Failed to get current display configuration state: Timeout was reached
Jun 04 06:23:00 ubuntu gsd-xsettings[3021]: Failed to get animations-enabled state: Timeout was reached
Jun 04 06:23:29 ubuntu gnome-shell[2760]: Error calling StartServiceByName for org.freedesktop.PackageKit: Failed to activate service 'org.freedesktop.PackageKit': timed out (service_start_timeout=25000ms)
Jun 04 06:23:29 ubuntu gnome-shell[2760]: Gio.DBusError: Error calling StartServiceByName for org.freedesktop.FileManager1: Failed to activate service 'org.freedesktop.FileManager1': timed out (service_start_timeout=120000ms)
Jun 04 06:25:18 ubuntu org.gnome.Evolution-alarm-notify.desktop[2831]: Error calling StartServiceByName for org.gnome.evolution.dataserver.Sources5: Timeout was reached
Jun 04 06:26:49 ubuntu gnome-shell[2760]: Received error from DBus search provider org.gnome.Calendar.desktop during XUbuntuCancel: Gio.IOErrorEnum: Timeout was reached
Jun 04 06:27:01 ubuntu gsd-media-keys[3189]: # Error creating terminal: Timeout was reached
Jun 04 06:27:01 ubuntu org.gnome.Terminal.desktop[3266]: # Error creating terminal: Timeout was reached
Jun 04 06:27:19 ubuntu gnome-calendar[3202]: Failed to open/connect to calendar: Unable to connect to “Personal”: Error calling StartServiceByName for org.gnome.evolution.dataserver.Calendar8: Timeout was reached
Jun 04 07:03:42 ubuntu snapd[3866]: daemon.go:440: adjusting startup timeout by 35s (pessimistic estimate of 30s plus 5s per snap)

[Mitsuya Shibata (cosmos-door)]

And result of systemd-analyze:

1h 10min 36.589s casper-md5check.service
    6min 25.653s ubiquity.service
    2min 18.423s plymouth-quit-wait.service
     2min 1.331s snapd.seeded.service
    1min 36.987s networkd-dispatcher.service
    1min 26.938s apport.service
    1min 25.643s snapd.hold.service
    1min 23.503s ModemManager.service
    1min 19.831s bluetooth.service
    1min 19.569s packagekit.service
    1min 11.968s rsyslog.service
     1min 6.454s gpu-manager.service
     1min 2.006s NetworkManager.service
         57.190s cups.service
         49.711s accounts-daemon.service
         40.643s dev-sr0.device

[Jambolpe Slopigo (compressor-os)]

Kubuntu 21.04

I wrote the ISO to a couple of DVD-RW.
I tested the discs on 2 other machines, completely different motherboards, CPUs, DVD drivers.
One of them says
[FAILED] Failed to start Snap Daemon.Card State... submit kernel crash signature
[FAILED] Failed to start Ubuntu live CD installer.

One of them says
[FAILED] Failed to start Modem Manager.
[FAILED] Failed to start Snap Daemon.for details.d submit submit kernel crash signature
[FAILED] Failed to start Ubuntu live CD installer.

I also tried writing the ISO to a USB stick using some tool. Booting from the USB stick and installing Kubuntu 21.04 worked fine.
So, there is something specifically wrong with installing from DVD.
A couple of other people have the same problem. I haven't encountered a person for whom install from DVD worked.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Attila C. YILMAZLAR (attilayilmazlar)]

I confirm problem with 21.04 and 21.10

I can not get a screenshot where the pc halts.
I took a picture and attached here.
On the same computer installer starts from USB without problem.

Thanks

[James Daube (jadaube2)]

I can confirm this exact same problem with Ubuntu 21.10 live DVD in a Dell Inspiron N4110, a Dell Latitude E5430 with 16gb of ram, and an Acer Predator AG3610 with 6GB of RAM.I tried redownloading the media and burning to a different DVD brand on a different burner and got the same result.

The cli read the following failures:

Failes unmounting /cdrom
Failed to start Snap Daemon
Failed to start Ubuntu live CD installer

The desktop eventually loaded but barely functioned. No snap apps were available.

To date, I have not gotten a 21.10 live DVD to work with any system correctly.

[Raquel Montanana Grau (lusciousblue)]

I have tried running the live DVD of 22.04 with the workaround and I am not able to make it work. The DVD drive struggles and services start to timeout and fail on startup. Including Snap Daemon and Network Manager

[Jim Kleckner (jek-ubuntu)]

I was able to get this to work using the workaround "fsck.mode=skip" with the 22.04 desktop DVD.

[Janne Säilynkangas (kyyla)]

I can confirm this on 22.04 LTS. Affects both Ubuntu and Xubuntu images.
It is impossible to install from a DVD.

Three different computers, three different (verified both media and drive) DVD-R's, three different drives, all behave similar:

- The splash screen after selecting "Try or install Ubuntu" just takes forever and then throws "Failed to start Ubuntu Live CD installer". Meanwhile the DVD shoeshining goes on.
- Removing the "quiet splash" from the grub menu indicated that the services are timeoutting (f.ex. Snap Daemon and Network Manager)
- Adding the "fsck.mode=skip" yielded a successful install on all three computers.

[fmaug (mauger)]

I had the same symptoms than the ones reported above by Janne and Raquel for a Xubuntu 22.04 Live DVD:
- I first checked the iso file (checksum ok) => I got "Failed to start Ubuntu Live CD installer" after ~15 minutes, then again after ~15 minutes more I got an almost frozen install Desktop with no way to continue + DVD very buzy
- I used another DVD => failed again
- I used boot option "nomodeset" => failed again
- I finally used boot option "fsck.mode=skip" => then the installation has started and was successful
Many thanks for the trick.

[Utkarsh Gupta (utkarsh)]

Ubuntu 22.10 (Kinetic Kudu) has reached end of life, so this bug will not be fixed for that specific release.