Activity log for bug #1923053

Date Who What changed Old value New value Message
2021-04-08 13:20:46 Paul Broadhead bug added bug
2021-04-08 13:24:17 Apport retracing service tags amd64 apport-crash hirsute need-amd64-retrace amd64 apport-crash hirsute
2021-04-08 13:28:13 Paul Broadhead attachment removed CoreDump.gz https://bugs.launchpad.net/ubuntu/+source/nextcloud-desktop/+bug/1923053/+attachment/5485597/+files/CoreDump.gz
2021-04-08 13:28:36 Paul Broadhead information type Private Public
2021-04-09 23:10:42 Launchpad Janitor nextcloud-desktop (Ubuntu): status New Confirmed
2021-04-10 17:01:23 themroc bug added subscriber themroc
2021-04-14 09:21:05 bjo bug added subscriber bjo
2021-04-16 06:48:45 Felix Eckhofer bug added subscriber Felix Eckhofer
2021-04-18 06:01:38 Matthieu Baerts bug added subscriber Matthieu Baerts
2021-04-18 09:21:04 drohhyn bug added subscriber drohhyn
2021-04-18 21:31:02 Robert Hutton bug added subscriber Robert Hutton
2021-04-19 18:42:57 Janosch Maier bug added subscriber Janosch Maier
2021-04-19 18:52:06 Janosch Maier bug added subscriber István Váradi
2021-04-21 17:50:59 Rik Mills bug watch added https://github.com/nextcloud/desktop/issues/3090
2021-04-22 01:44:48 Philipp Kiemle bug added subscriber Philipp Kiemle
2021-04-22 09:26:38 Rik Mills bug watch added https://github.com/nextcloud/desktop/issues/2790
2021-04-22 09:50:00 Rik Mills nextcloud-desktop (Ubuntu): importance Undecided High
2021-04-22 13:54:28 Rik Mills description $ lsb_release -rd Description: Ubuntu Hirsute Hippo (development branch) Release: 21.04 $ apt-cache policy nextcloud-desktop nextcloud-desktop: Installed: 3.1.1-1ubuntu1 Candidate: 3.1.1-1ubuntu1 Version table: *** 3.1.1-1ubuntu1 500 500 http://gb.archive.ubuntu.com/ubuntu hirsute/universe amd64 Packages 100 /var/lib/dpkg/status Since the last update, when I try to launch the nextcloud app it crashes with a Segmentation fault. ProblemType: Crash DistroRelease: Ubuntu 21.04 Package: nextcloud-desktop 3.1.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.11.0-13.14-generic 5.11.7 Uname: Linux 5.11.0-13-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu62 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: GNOME Date: Thu Apr 8 14:15:21 2021 ExecutablePath: /usr/bin/nextcloud InstallationDate: Installed on 2019-11-02 (523 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) JournalErrors: Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.  Users in groups 'adm', 'systemd-journal' can see all messages.  Pass -q to turn off this notice. No journal files were opened due to insufficient permissions. ProcCmdline: /usr/bin/nextcloud ProcEnviron: SHELL=/bin/bash LANGUAGE=en_GB:en LANG=en_GB.UTF-8 XDG_RUNTIME_DIR=<set> PATH=(custom, user) SegvAnalysis: Segfault happened at: 0x7ff4a476963f: mov 0x8(%rdi),%r15 PC (0x7ff4a476963f) ok source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)! destination "%r15" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: nextcloud-desktop StacktraceTop: () at /lib/x86_64-linux-gnu/libQt5Core.so.5 QGuiApplication::screenAdded(QScreen*) () at /lib/x86_64-linux-gnu/libQt5Gui.so.5 QWindowSystemInterface::handleScreenAdded(QPlatformScreen*, bool) () at /lib/x86_64-linux-gnu/libQt5Gui.so.5 QXcbConnection::initializeScreens() () at /lib/x86_64-linux-gnu/libQt5XcbQpa.so.5 QXcbConnection::QXcbConnection(QXcbNativeInterface*, bool, unsigned int, char const*) () at /lib/x86_64-linux-gnu/libQt5XcbQpa.so.5 Title: nextcloud crashed with SIGSEGV UpgradeStatus: Upgraded to hirsute on 2021-03-30 (8 days ago) UserGroups: dialout family libvirt mail sudo separator: [Impact] * The software fails to start, so is rendered useless to an end user * Until recently LTO had not been enabled for the builds. [Test Plan] * Start the client. The client should start normally. * Test the normal functionality as used by the tester. Optionally try some features not normally used, if they exist. [Where problems could occur] * Any rebuilding against a newer toolchain/libraries can have unintended consequences for features, new crashes etc. Therefore testers (where possible) should do more than just test if 'it starts'. ***** original report continues ****** $ lsb_release -rd Description: Ubuntu Hirsute Hippo (development branch) Release: 21.04 $ apt-cache policy nextcloud-desktop nextcloud-desktop: Installed: 3.1.1-1ubuntu1 Candidate: 3.1.1-1ubuntu1 Version table: *** 3.1.1-1ubuntu1 500 500 http://gb.archive.ubuntu.com/ubuntu hirsute/universe amd64 Packages 100 /var/lib/dpkg/status Since the last update, when I try to launch the nextcloud app it crashes with a Segmentation fault. ProblemType: Crash DistroRelease: Ubuntu 21.04 Package: nextcloud-desktop 3.1.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.11.0-13.14-generic 5.11.7 Uname: Linux 5.11.0-13-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu62 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: GNOME Date: Thu Apr 8 14:15:21 2021 ExecutablePath: /usr/bin/nextcloud InstallationDate: Installed on 2019-11-02 (523 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) JournalErrors:  Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.   Users in groups 'adm', 'systemd-journal' can see all messages.   Pass -q to turn off this notice.  No journal files were opened due to insufficient permissions. ProcCmdline: /usr/bin/nextcloud ProcEnviron:  SHELL=/bin/bash  LANGUAGE=en_GB:en  LANG=en_GB.UTF-8  XDG_RUNTIME_DIR=<set>  PATH=(custom, user) SegvAnalysis:  Segfault happened at: 0x7ff4a476963f: mov 0x8(%rdi),%r15  PC (0x7ff4a476963f) ok  source "0x8(%rdi)" (0x00000008) not located in a known VMA region (needed readable region)!  destination "%r15" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: nextcloud-desktop StacktraceTop:  () at /lib/x86_64-linux-gnu/libQt5Core.so.5  QGuiApplication::screenAdded(QScreen*) () at /lib/x86_64-linux-gnu/libQt5Gui.so.5  QWindowSystemInterface::handleScreenAdded(QPlatformScreen*, bool) () at /lib/x86_64-linux-gnu/libQt5Gui.so.5  QXcbConnection::initializeScreens() () at /lib/x86_64-linux-gnu/libQt5XcbQpa.so.5  QXcbConnection::QXcbConnection(QXcbNativeInterface*, bool, unsigned int, char const*) () at /lib/x86_64-linux-gnu/libQt5XcbQpa.so.5 Title: nextcloud crashed with SIGSEGV UpgradeStatus: Upgraded to hirsute on 2021-03-30 (8 days ago) UserGroups: dialout family libvirt mail sudo separator:
2021-04-22 13:54:46 Rik Mills summary nextcloud crashed with SIGSEGV. [SRU] nextcloud crashed with SIGSEGV.
2021-04-22 14:25:30 Rik Mills nextcloud-desktop (Ubuntu): status Confirmed In Progress
2021-04-22 14:25:32 Rik Mills nextcloud-desktop (Ubuntu): assignee Rik Mills (rikmills)
2021-04-22 17:47:54 drohhyn nextcloud-desktop (Ubuntu): status In Progress Fix Released
2021-04-22 19:10:57 Rik Mills nextcloud-desktop (Ubuntu): status Fix Released In Progress
2021-04-22 21:52:38 Brian Murray nextcloud-desktop (Ubuntu Hirsute): status In Progress Fix Committed
2021-04-22 21:52:40 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2021-04-22 21:52:42 Brian Murray bug added subscriber SRU Verification
2021-04-22 21:52:50 Brian Murray tags amd64 apport-crash hirsute amd64 apport-crash hirsute verification-needed verification-needed-hirsute
2021-04-22 23:01:15 Achim Behrens tags amd64 apport-crash hirsute verification-needed verification-needed-hirsute amd64 apport-crash hirsute verification-done-hirsute
2021-04-23 08:22:08 Rik Mills tags amd64 apport-crash hirsute verification-done-hirsute amd64 apport-crash hirsute verification-done verification-done-hirsute
2021-04-23 11:38:22 Launchpad Janitor nextcloud-desktop (Ubuntu): status Fix Committed Fix Released
2021-04-23 13:49:13 Rik Mills nextcloud-desktop (Ubuntu Hirsute): status Fix Committed Fix Released
2021-04-23 13:52:28 Rik Mills nextcloud-desktop (Ubuntu Hirsute): status Fix Released Fix Committed
2021-04-23 14:14:54 Rik Mills nextcloud-desktop (Ubuntu): status Fix Released Fix Committed
2021-04-26 18:39:09 Rüdiger Kupper attachment added Bildschirmfoto von 2021-04-26 20-35-20.png https://bugs.launchpad.net/ubuntu/+source/nextcloud-desktop/+bug/1923053/+attachment/5492532/+files/Bildschirmfoto%20von%202021-04-26%2020-35-20.png
2021-04-26 18:39:13 Rüdiger Kupper attachment added Bildschirmfoto von 2021-04-26 20-35-20.png https://bugs.launchpad.net/ubuntu/+source/nextcloud-desktop/+bug/1923053/+attachment/5492533/+files/Bildschirmfoto%20von%202021-04-26%2020-35-20.png
2021-04-28 05:49:43 Aiko Barz bug added subscriber Aiko Barz
2021-04-28 16:45:01 Launchpad Janitor nextcloud-desktop (Ubuntu): status Fix Committed Fix Released
2021-04-28 17:04:21 Rik Mills nominated for series Ubuntu Impish
2021-04-28 17:04:21 Rik Mills bug task added nextcloud-desktop (Ubuntu Impish)
2021-05-05 12:31:40 Jan Evert van Grootheest bug added subscriber Jan Evert van Grootheest
2021-05-06 08:07:24 Launchpad Janitor nextcloud-desktop (Ubuntu Hirsute): status Fix Committed Fix Released
2021-05-06 08:07:28 Łukasz Zemczak removed subscriber Ubuntu Stable Release Updates Team