| 2021-07-12 16:25:03 |
Michael Black |
bug |
|
|
added bug |
| 2021-07-12 16:27:55 |
Michael Black |
description |
No audio/mic from internal speakers/build in microphone. Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work.
Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22
Uname: Linux 5.11.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mblack 1698 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 12 11:21:27 2021
InstallationDate: Installed on 2021-07-07 (4 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2021
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 012MMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc. |
No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed.
Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22
Uname: Linux 5.11.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mblack 1698 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 12 11:21:27 2021
InstallationDate: Installed on 2021-07-07 (4 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2021
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 012MMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc. |
|
| 2021-07-19 09:32:37 |
Will G |
bug |
|
|
added subscriber Will G |
| 2021-07-21 02:55:23 |
Launchpad Janitor |
alsa-driver (Ubuntu): status |
New |
Confirmed |
|
| 2021-07-21 02:59:45 |
Perry Steger |
bug |
|
|
added subscriber Perry Steger |
| 2021-07-21 22:14:04 |
Mohit Thakral |
bug |
|
|
added subscriber Mohit Thakral |
| 2021-08-04 19:26:38 |
Matthew R Corgan |
bug |
|
|
added subscriber Matthew R Corgan |
| 2021-08-05 07:24:36 |
Hui Wang |
affects |
alsa-driver (Ubuntu) |
linux (Ubuntu) |
|
| 2021-08-05 07:24:48 |
Hui Wang |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2021-08-05 07:24:57 |
Hui Wang |
nominated for series |
|
Ubuntu Impish |
|
| 2021-08-05 07:24:57 |
Hui Wang |
bug task added |
|
linux (Ubuntu Impish) |
|
| 2021-08-05 07:24:57 |
Hui Wang |
nominated for series |
|
Ubuntu Hirsute |
|
| 2021-08-05 07:24:57 |
Hui Wang |
bug task added |
|
linux (Ubuntu Hirsute) |
|
| 2021-08-05 07:25:05 |
Hui Wang |
linux (Ubuntu Hirsute): importance |
Undecided |
Low |
|
| 2021-08-05 07:25:09 |
Hui Wang |
linux (Ubuntu Hirsute): status |
New |
In Progress |
|
| 2021-08-05 07:25:12 |
Hui Wang |
linux (Ubuntu Impish): status |
Confirmed |
In Progress |
|
| 2021-08-05 07:25:19 |
Hui Wang |
linux (Ubuntu Hirsute): assignee |
|
Hui Wang (hui.wang) |
|
| 2021-08-05 07:57:05 |
Hui Wang |
description |
No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed.
Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22
Uname: Linux 5.11.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mblack 1698 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 12 11:21:27 2021
InstallationDate: Installed on 2021-07-07 (4 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2021
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 012MMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc. |
This patch is for soundwire audio, and only ubuntu 5.11-generic
and later kernels support soundwire audio driver, so this patch is not
sent to groovy and focal kernels.
For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM
project, it is not urgent to merge this patch to OEM kenrels, after
the patch is in the hirsute and impish kernels, the oem kernels will
have this patch when syncing with generic kernels.
[Impact]
On the Dell XPS 17 (9710) machine, the audio card is not detected when
booting hirsute or impish kernels. So the audio doesn't work on this
machine with ubuntu linux 21.04 or 21.10.
[Fix]
Backport a upstream patch, this will set the correct codec config
for this machine: rt711 for headset, dual rt1308 for spks and rt715
for internal mic.
[Test]
Booting up with the patched kernel, the audio card is detected, test
internal speaker and internal mic, all work well, plug a headset,
the headphone and external mic work well too.
[Where problems could occur]
This change only applis to the Dell machines with the
DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the
regression, it will make the audio (speaker, internal mic and headset)
can't work anymore on the Dell machine with that PRODUCT_SKU, but this
possibility is very low, and we tested the patch on the machine, so
far no regression is found.
No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed.
Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22
Uname: Linux 5.11.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mblack 1698 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 12 11:21:27 2021
InstallationDate: Installed on 2021-07-07 (4 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2021
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 012MMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc. |
|
| 2021-08-31 13:42:36 |
Kleber Sacilotto de Souza |
linux (Ubuntu Hirsute): status |
In Progress |
Fix Committed |
|
| 2021-09-07 18:17:32 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug hirsute |
amd64 apport-bug hirsute verification-needed-hirsute |
|
| 2021-09-07 20:41:09 |
Will G |
tags |
amd64 apport-bug hirsute verification-needed-hirsute |
amd64 apport-bug verification-done-hirsute |
|
| 2021-09-14 06:28:08 |
Ubuntu Kernel Bot |
tags |
amd64 apport-bug verification-done-hirsute |
amd64 apport-bug verification-done-hirsute verification-needed-focal |
|
| 2021-09-14 23:49:09 |
Hui Wang |
tags |
amd64 apport-bug verification-done-hirsute verification-needed-focal |
amd64 apport-bug verification-done-focal verification-done-hirsute |
|
| 2021-09-15 19:08:57 |
Launchpad Janitor |
linux (Ubuntu Impish): status |
In Progress |
Fix Released |
|
| 2021-09-27 10:24:41 |
Launchpad Janitor |
linux (Ubuntu Hirsute): status |
Fix Committed |
Fix Released |
|
| 2021-09-27 10:24:41 |
Launchpad Janitor |
cve linked |
|
2021-41073 |
|
| 2022-01-15 23:46:07 |
Vincent Gerris |
bug |
|
|
added subscriber Vincent Gerris |
