Activity log for bug #1930754

Date Who What changed Old value New value Message
2021-06-03 19:31:33 hendrik bug added bug
2021-06-03 19:55:01 hendrik description We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s throughput while on a gigabit connection. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5420 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5420 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you
2021-06-03 19:55:54 hendrik description We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5420 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5520 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you
2021-06-07 11:26:15 hendrik attachment added apport.linux-image-5.10.0-1029-oem.d72pbt2u.apport https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1930754/+attachment/5502931/+files/apport.linux-image-5.10.0-1029-oem.d72pbt2u.apport
2021-06-16 15:51:50 Launchpad Janitor linux-oem-5.10 (Ubuntu): status New Confirmed
2021-07-01 03:06:09 Tiffany bug added subscriber Tiffany
2021-07-06 01:31:37 Yuan-Chen Cheng bug task added oem-priority
2021-07-06 01:31:47 Yuan-Chen Cheng tags oem-priority
2021-07-06 01:31:53 Yuan-Chen Cheng oem-priority: importance Undecided High
2021-07-06 01:31:57 Yuan-Chen Cheng oem-priority: status New Confirmed
2021-07-06 08:34:22 Yuan-Chen Cheng bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=213651
2021-07-09 06:22:38 Yuan-Chen Cheng bug added subscriber OEM Solutions Group: Engineers
2021-07-09 06:22:41 Yuan-Chen Cheng tags oem-priority oem-priority originate-from-1933807 somerville
2021-07-09 06:22:46 Yuan-Chen Cheng tags oem-priority originate-from-1933807 somerville oem-priority originate-from-1933189 originate-from-1933807 somerville
2021-07-09 06:22:51 Yuan-Chen Cheng tags oem-priority originate-from-1933189 originate-from-1933807 somerville oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 somerville
2021-07-09 06:24:32 Yuan-Chen Cheng oem-priority: importance High Critical
2021-07-16 07:09:27 Sebastian Luna-Valero bug added subscriber Sebastian Luna-Valero
2021-09-10 09:41:45 Yao Wei tags oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 somerville fossa-edge-staging oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 somerville
2021-09-11 04:47:19 Yao Wei bug added subscriber Canonical Hardware Enablement
2021-09-11 04:47:22 Yao Wei tags fossa-edge-staging oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 somerville fossa-edge-staging oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville
2021-09-13 02:26:47 Yuan-Chen Cheng tags fossa-edge-staging oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville fossa-edge-staging intel-csme oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville
2021-09-24 10:15:45 Anthony Wong bug task added linux-oem-5.14 (Ubuntu)
2021-09-24 10:15:57 Anthony Wong bug task added linux (Ubuntu)
2021-09-24 10:16:06 Anthony Wong linux-oem-5.10 (Ubuntu): importance Undecided Critical
2021-09-24 10:16:13 Anthony Wong linux-oem-5.10 (Ubuntu): assignee AceLan Kao (acelankao)
2021-09-24 10:30:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2021-09-27 00:57:08 AceLan Kao nominated for series Ubuntu Focal
2021-09-27 00:57:08 AceLan Kao bug task added linux (Ubuntu Focal)
2021-09-27 00:57:08 AceLan Kao bug task added linux-oem-5.10 (Ubuntu Focal)
2021-09-27 00:57:08 AceLan Kao bug task added linux-oem-5.14 (Ubuntu Focal)
2021-09-27 00:58:29 AceLan Kao nominated for series Ubuntu Hirsute
2021-09-27 00:58:29 AceLan Kao bug task added linux (Ubuntu Hirsute)
2021-09-27 00:58:29 AceLan Kao bug task added linux-oem-5.10 (Ubuntu Hirsute)
2021-09-27 00:58:29 AceLan Kao bug task added linux-oem-5.14 (Ubuntu Hirsute)
2021-09-27 00:58:29 AceLan Kao nominated for series Ubuntu Impish
2021-09-27 00:58:29 AceLan Kao bug task added linux (Ubuntu Impish)
2021-09-27 00:58:29 AceLan Kao bug task added linux-oem-5.10 (Ubuntu Impish)
2021-09-27 00:58:29 AceLan Kao bug task added linux-oem-5.14 (Ubuntu Impish)
2021-09-27 00:58:50 AceLan Kao linux (Ubuntu Focal): status New In Progress
2021-09-27 00:58:50 AceLan Kao linux (Ubuntu Focal): assignee AceLan Kao (acelankao)
2021-09-27 00:59:05 AceLan Kao linux (Ubuntu Hirsute): status New In Progress
2021-09-27 00:59:05 AceLan Kao linux (Ubuntu Hirsute): assignee AceLan Kao (acelankao)
2021-09-27 00:59:18 AceLan Kao linux (Ubuntu Impish): status Incomplete In Progress
2021-09-27 00:59:18 AceLan Kao linux (Ubuntu Impish): assignee AceLan Kao (acelankao)
2021-09-27 00:59:36 AceLan Kao linux-oem-5.10 (Ubuntu Hirsute): status New Invalid
2021-09-27 00:59:51 AceLan Kao linux-oem-5.10 (Ubuntu Impish): status Confirmed Invalid
2021-09-27 00:59:51 AceLan Kao linux-oem-5.10 (Ubuntu Impish): assignee AceLan Kao (acelankao)
2021-09-27 01:00:05 AceLan Kao linux-oem-5.14 (Ubuntu Hirsute): status New Invalid
2021-09-27 01:00:22 AceLan Kao linux-oem-5.14 (Ubuntu Impish): status New Invalid
2021-09-27 01:00:40 AceLan Kao linux-oem-5.10 (Ubuntu Focal): status New In Progress
2021-09-27 01:00:40 AceLan Kao linux-oem-5.10 (Ubuntu Focal): assignee AceLan Kao (acelankao)
2021-09-27 01:00:55 AceLan Kao linux-oem-5.14 (Ubuntu Focal): status New In Progress
2021-09-27 01:00:55 AceLan Kao linux-oem-5.14 (Ubuntu Focal): assignee AceLan Kao (acelankao)
2021-09-27 04:47:29 AceLan Kao description We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5520 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you [Impact] e1000e on TGP PCH encounters a network speed issue that rx speed is below 1MB/s [Fix] Intel provides 2 patches to fix this [Test] Verified by our Dell and Lenovo platforms and the bug reporter. [Where problems could occur] The fix only applies to e1000e with TGP PCH, and add a flag "E1000_FFLT_DBG_DONT_GATE_WAKE_DMA_CLK". The impact should be minimized and should not lead to other regressions. ============================= We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5520 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you
2021-09-27 09:04:18 AceLan Kao description [Impact] e1000e on TGP PCH encounters a network speed issue that rx speed is below 1MB/s [Fix] Intel provides 2 patches to fix this [Test] Verified by our Dell and Lenovo platforms and the bug reporter. [Where problems could occur] The fix only applies to e1000e with TGP PCH, and add a flag "E1000_FFLT_DBG_DONT_GATE_WAKE_DMA_CLK". The impact should be minimized and should not lead to other regressions. ============================= We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5520 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you [Impact] e1000e on TGP PCH encounters a network speed issue that rx speed is below 1MB/s [Fix] Intel provides 2 patches to fix this https://patchwork.ozlabs.org/project/intel-wired-lan/list/?series=263466 [Test] Verified by our Dell and Lenovo platforms and the bug reporter. [Where problems could occur] The fix only applies to e1000e with TGP PCH, and add a flag "E1000_FFLT_DBG_DONT_GATE_WAKE_DMA_CLK". The impact should be minimized and should not lead to other regressions. ============================= We have dell latitude 5420 & 5520 laptops with onboard intel ethernet controller. Problem is that the ethernet port is extremely slow. about 100kbyte/s download throughput while on a gigabit connection. Upload seems to work just fine. Also when I pxe boot the system it's also painfully slow. But here comes the funny part. When I attach a usb memory stick the throughput of the networkcontroller is as expected. I've used latest ubuntu 20.04.2 kernel 5.8.0-55 I've used latest ubuntu 20.04.2 kernel 5.10.0-1029-oem Turns out this problem is not showing up when I manually install the 5.8.18 kernel. Also when I create my own iso with the help of Cubic and install the 5.8.18 kernel in it the pxe boot is working as expected with high throughput system: Dell latitude 5420 + 5520 nic: Ethernet Connection (13) I219-LM ubuntu 20.04.2 module: e1000e Please assist. Thank you
2021-09-27 10:30:03 AceLan Kao linux-oem-5.10 (Ubuntu Focal): status In Progress Fix Committed
2021-09-28 03:25:15 AceLan Kao bug task added linux-oem-5.13 (Ubuntu)
2021-09-28 03:25:34 AceLan Kao linux-oem-5.13 (Ubuntu Focal): status New In Progress
2021-09-28 03:25:34 AceLan Kao linux-oem-5.13 (Ubuntu Focal): assignee AceLan Kao (acelankao)
2021-09-28 03:25:50 AceLan Kao linux-oem-5.13 (Ubuntu Hirsute): status New Invalid
2021-09-28 03:26:09 AceLan Kao linux-oem-5.13 (Ubuntu Impish): status New Invalid
2021-09-28 03:45:28 AceLan Kao linux (Ubuntu Focal): status In Progress Invalid
2021-09-28 03:45:39 AceLan Kao linux (Ubuntu Focal): assignee AceLan Kao (acelankao)
2021-10-01 14:07:04 Ubuntu Kernel Bot tags fossa-edge-staging intel-csme oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville fossa-edge-staging intel-csme oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville verification-needed-focal
2021-10-04 01:32:48 AceLan Kao tags fossa-edge-staging intel-csme oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville verification-needed-focal fossa-edge-staging intel-csme oem-priority originate-from-1933189 originate-from-1933807 originate-from-1934947 originate-from-1942834 somerville verification-done-focal
2021-10-04 10:24:35 Launchpad Janitor linux-oem-5.10 (Ubuntu Focal): status Fix Committed Fix Released
2021-10-04 10:24:35 Launchpad Janitor cve linked 2021-41073
2021-10-18 19:50:43 Launchpad Janitor linux-oem-5.13 (Ubuntu Focal): status In Progress Fix Released
2021-10-18 19:51:03 Launchpad Janitor linux-oem-5.14 (Ubuntu Focal): status In Progress Fix Released
2021-12-20 21:26:31 Bob Ziuchkovski bug added subscriber Bob Ziuchkovski
2022-01-26 22:03:33 Brian Murray linux (Ubuntu Hirsute): status In Progress Won't Fix
2022-06-07 07:54:07 Yuan-Chen Cheng oem-priority: status Confirmed Fix Released
2022-07-05 09:10:56 Timo Aaltonen linux (Ubuntu): status In Progress Fix Released
2022-07-05 09:11:14 Timo Aaltonen linux (Ubuntu Impish): status In Progress Won't Fix
2022-09-02 14:27:51 Timo Aaltonen hwe-next: status New Fix Released